[Resolved]  Amazon India — Order no : ORDER #[protected], no refund till date

Address:India

Dear sir,
On 18th January 2022, i purchased mug set ( ORDER #[protected] from amazon.in with prepaid mode. However, after successful cancellation of the order, i am not refunded rs.499 inr till date.
Plse escalate this matter seriously so that i can be refunded .
Thank you
Sk roquibul alam.
All documents are attached for your kind perusal
+4 photos
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Jan 28, 2022
Complaint marked as Resolved 
Amazon took a lot delay in refunding my amount ! To me, its respected consumer forum whose supervision led Amazon to pay me ! Thanks forum !
Amazon India customer support has been notified about the posted complaint.
Jan 26, 2022
Updated by roquibul7
Unfortunately, no contacts have been made by amazon till date...instead, when i contact amazon customer care, they informed my payment was refunded on 23rd January and insisted me to contact my bank customer care! However, bank officials also confirmed, no payment of such is credited in my account
Jan 26, 2022
Updated by roquibul7
See below image for amazon claim

Jan 28, 2022
Updated by roquibul7
Dear sir,
Today i received the refunded amount, i.e, inr 499. Thanks to your close and sincere observation that truly helped me.
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