Amazon India — product not deliver from amazon

Address:

Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Jaipur, Rajasthan, 302020

Dear sir,

I was purchase new shakti storage 25 ltr water heater from amazon on 19/1/2020 and make payment of rupees (5939.10) by sbi credit card but still its not deliver to my mentioned address.

Its start shows deliver on 20th jan-20 on my amazon mobile application when i complaint to amazon regarding product not deliver and shows deliver on 20th they replied i will raise complain this and our investigation team check and give you revert on or before 28th jan-20 (Tuesday) because its maximum 8 days process. And guide me when you receive any call from our side please pick phone because its help to check properly but not come any single call from amazon during 8 days investigation process, even i call 2-3 time in between 20th-28th jan.

After 28th they simply replied investigation complete from our side and product deliver to your address but not ready to share any detail like:- (Who's receive my order, person name, delivery boy detail, pod) please help me for get my product or refund my money from amazon and take action against these online companies.

I have attached all order detail and conversation screenshot with amazon for your review.

Regards
Vipin dubey
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