[Resolved]  Amazon India — Received damaged product and didn't get resolution.

ORDER #[protected]

I received damanged product again from amaon and amazon customer care talked rudely and didnt gave me resolution.

They says I was lying. It was rude and pathetic way of handlling their old customer.

Please help me something about it. I dont know where to go but end up entering complaint here. Please help me.
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Sep 2, 2022
Complaint marked as Resolved 
Resolution provided.
Amazon India customer support has been notified about the posted complaint.
Aug 10, 2022
Updated by AmanpreetSingh04
Im getting mails from amazon like this as below. They didnt gave me resolution:

```Hello,

I'm Sushmitha from Social Media Escalation Team.

This email is with regard to the order #[protected].

Upon checking, I see that our investigation team has updated that the order has been delivered to you in intact condition.

Hence, we'll not be able to help you with the refund/replacement.

Further we’ll not be able to provide additional insight on this.

Appreciate your understanding in this case.

Thank you.

Warmest regards,
sushmitha C
Amazon.in```
Aug 10, 2022
Updated by AmanpreetSingh04
The mails are similar for the order # ORDER #[protected]
also.

Amazon is doing fraut with me with 2 order number. Im really angry and confused like what to do now??

Will american companies keep looting us like that?
Sep 01, 2022
Updated by AmanpreetSingh04
This ia the main issue. If I didnt get the item how can thery say it was delivered to me?

Thereis no base of their investigation team. Am I lying ? I have bene using the amazon like 10 years now and and i see this. They are not proving the correct resolution.

If Im not getitng the item and they delivered it then who got the item. I would like to open the issue again.
Sep 01, 2022
Updated by AmanpreetSingh04
The item was not in intact condition. It was damaged. Aopology for the incorrect message above its for another amazon complaint. These gyuys are so bad i have lost my money.

Please help me sir.
Sep 01, 2022
Updated by AmanpreetSingh04
You amazon guys are lying to that extent I have been opening my consumer complaints and you guys made me puzzeled. If I wont egt resolution i will raise these issues to the higher authority in india.

Consumer complaints: Please let me know if you guys can help me out. Their social media team is lying. I get product damanged and In other complaint I didnt get the product. How they are making things easier their side. And they are letting bear their customers?

WHAT IS GOING ON IN AMAZON NOW DAYS?
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