Amazon India — Regarding delivery issues

Address:

Gautam Buddh Nagar, Uttar Pradesh

I had been assured by Amazon customer service( Have a mail for that) that my Parcel would not be sent via IPS but still it has been sent via the same. It's the 4th time in a row i am facing this issue, i am fed up of taking it up with Amazon. As the problem is never solved. I am assured every time that something would be done but the reality is nothing is done. It has become a nightmare shopping on Amazon. What kind of a service is Amazon offering to its customers, blocking customers money and returning it once the estimated delivery time is breached. A customer buys a product so that he can use it but shopping with Amazon never lets you use the product. Amazon has led me to so much of mental trauma and online shopping has become a nightmare for me. Highly disappointed with amazon.