Amazon India — Regarding fraud business practice, idiotic customer care

Website:

www.amazon.in

HI, I want to complain about the business malpractices of amazon india. On January 7th i placed an order no (#[protected] of OSter OTG with them, for which the payment was made via amazon gift card plus credit card which was charged for which i have the necessary proofs as well as the date of shipping was confirmed. Even call to customer care executive Anitha A confimed the order & told me about its confirmation. But today to my horror i was got a mail that order has been cancelled & told me that payment of CC was refunded. After talking to customer care again, i was told that payment was not done. How come payment was not done when the system is itself saying that payment refund is initiated. That means their systems are flawed & customer care people are irresonsible. I had bought this item to give as a gift & today i m nowhere. These guys are really fraudsters. I have the all the necessary proofs mail, feedback mail, confimration from amazon to confirm my evidence.