Amazon India — Rude behaviour of delivery guy!!

Address:	560055
Website:	www.amazon.in

I had placed an order on amazon for 2 soaps Order #[protected] on 10th October and I got a message today 13th October that the order will be delivered by agent having mobile number [protected]. When I contacted him in the morning to know what time he would do the delivery he said after 4 p.m and before I could ask him anything else he hung up. Later he called me up at 6:09 p.m and I was attending my evening prayer. Though I had told Amazon previously not to attempt delivery during prayer times but looks like it fell on deaf ears. Anyway after finishing my prayer I called him back and he asked for my address and I explained him the landmarks near my house for him to easily find the address instead he told me to come and collect at the landmark I said you have to deliver it at my house I am not going to come and collect it and he said why are you talking rudely to me. I said firstly you attempted delivery during prayer time and you are calling continuously couldn't you have given a call after 5-10 minutes by that time I could have finished my prayer and I said speaking of rudeness in the morning when I called you spoke so rudely. He said he was stuck in traffic and he was taking his mother somewhere, I said that is ok but could you have not called back after you were free and then his rudeness started he said that he thought it was a office call and he picked it up otherwise if he knew it was my call he would not have answered I told him if he could not take calls due to emergency he should assign someone else and not speak in a rude manner then he said ok next time for you I will park the vehicle on the road and take your call. What I want to know from Amazon is that if the guy is working he should not let his personal life affect his professional life and if at all he cannot carry out his job properly he should not work and spoil the name of Amazon and spoil the mood of a customer. I really would like to know from Amazon what action was taken as you can get my mobile number from my order number which I gave you. I want to know what action was taken in regards to this issue and whether Amazon really cares for its customers to be have a happy shopping experience or have a bad one.