Amazon India — sony srs-xb10 extra bass portable splash-proof wireless speaker with bluetooth and nfc (red) sold by: appario retail private ltd

Address:Nagpur, Maharashtra, 441001
Website:www.amazon.in

I am an army officer and bought this product through amazon.

I was out of town due to my service committments. On return on 14 nov 2018, i checked that the product was not working.

We gave 2 calls to amazon and they promised to pick the product up for return.

After 5 days they said on 20 nov that they cannot return the product after giving false hopes.

Please resolve the issue

[protected]
[protected]

Colonel santhosh
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Refund a MI phone on 26th August to Amazon.
Refund was processed from their end on 30th August and was to be credited on 7th September but still no amount is being credited to my account.
The bank members are not helping me in any way.
Amazon provided the refund reference number:[protected].

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