Amazon India — un delivered / cancelled orders

Address:Kollam, Kerala, 691531
Website:Amazon.in

Many o[censored]s have been buying from amazon.in with several issues. They allow very little of this on their facebook page.

For the past two years i have been experiencing missed orders. Amazon.in feature "leave with a neighbour" doesn't work at all. The neighbour was not called even once. The courier cancelled the order stating that i did not respond. I could not attend to this, that is why i enabled the "leave with a neighbour"

I was given assurance by a cs exec that everything would be taken care off. After every such experiences they sing the same kind of song. I have had five such experiences over the span of 2 years. The account still shows dispatched for these items.in feb 2018 i was offered a cashback of inr 100, which was credited to my account only a few weeks back after a span of 9 months.
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I have a charge of $ 119 on my credit card on 10/20/2018. I have checked my order history and find nothing for that day or amount. I would like to find out what this charge is for. It is on my credit card on file that I use for all of my amazon purchases. Please contact me so this can be cleared up.

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