Amazon India — Wrong cd mailed by amazon.order id:[protected], tracking id is[protected], rapidex english speaking course, with cd

Address:Ludhiana, Punjab, 141116

I) the cd received is wrong one - too preliminary, starts with abcd... Yz. Please send a free cd, as per the script in pink pages of the book. A friend bought from the local market, whose cd is correct!
Ii) amazon's 'customer. [protected]@delhivery.com' replies with reference to your email we regret to inform you that awb (Tracking number) shared by you is not correct. Please contact to your merchant for further assistance.
Iii) how's it? You only gave the number. And now your customer care says, it is wrong?? I know none, other than amazon. Who's merchant??
Iv) please set your house in order. Kindly mail me free correct cd. Thanks in advance.
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[protected]@amazon.com
customer.[protected]@delhivery.com
Please intervene towards getting me the correct CD. Grewal
Order ID:[protected], Tracking ID is[protected], Rapidex English Speaking Course, with CD

Who is the Merchant? I know no one other than Amazon.
It was booked, paid online and received from Amazon.
You are shirking from your responsibility and accountability for NOT delivering the correct CD.
Give me your Toll Free Customer Care number to explain the matter.
Grewal

On Thu, Jun 16, 2016 at 9:33 AM, delhivery wrote: Dear Devindar Singh Grewal,
Thank you for contacting Delhivery.
With reference to your email we would request you please contact to your merchant to get your shipment related information. Customer Support, Delhivery Team

Your mail is forwarded. Check with your other sender and correct Amazon's mistake in sending wrong CD. Grewal

With reference to your email we regret to inform you that AWB (tracking number) shared by you is not correct. Please contact to your merchant for further assistance.

Item > Rapidex English Speaking Course, with CD
Tracking ID:[protected]
Order ID:[protected]
Thanks, Grewal, [protected], Ludhiana.

With reference to your email we would request you please share your 11-12 digits AWB / Tracking number for further assistance.

CD sent with the book is a wrong one. Send correct CD which has the transcript as per the last pages of the book. Have sent a mail to you, in this regard, which is still to be acknowledged by you. CD received starts with ABCD..Z. The one available in market, with this book has the exact wording in Hindi and English as given in the coloured pages of the book. Had a chat with your person beforehand!

The CD received is wrong one - too preliminary, starts with ABCD... YZ. Please send a FREE CD, as per the script in pink pages of the book. A friend bought from the local market, whose CD is correct!

order #[protected], Rapidex English Speaking Course, with CD

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