Amazon — Refund of Rs. 6100 not received

Address:

Ajmer, Rajasthan, 305001

Amazon.in Order #[protected]
As per message of amazon my refund of Rs.6100 has been processed successfully on[protected] and informed that the amount should reflect in my account by[protected].

The Authorization Code (Refund Reference Number) for the transaction is 529357. given by amazon
and sent message as under; -
In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Authorization Code (Refund Reference Number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.
Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

I have not received refund till date 11.05.17. Please solve my problem. Reprocess my refund. I am very sad because this is my first chance that I have not received my ordered mobile phone and order cancel by the amazon saller. I am waiting to my amount Rs. 6100/-. Customer care of SBI and local branch refused to any help in this transaction.