Amazon — Wrong commitment by executive. About my ordered product

Address:	Hyderabad, Andhra Pradesh
Website:	www.amazon.co.uk

Dear sir,

I ordered a product called Intel i5 6600(k) - Unlock version.

Conversation started with one of your executive stating that the ORder you placed is assured and you get the same exact product as mentioned i even confirmed with the amaon customer care executive even she (12:02 PM BST Kanika:)said the same, At last the product they Changed with out my knowledge and are sending me is (intel i5 6600 processor WHich cannot be over clocked version) and the product price difference is so high total for singel product it costs me 218 GBP. At The time Of My Order (1GBP=97.03 INR as of 4th october).After Now it is more than (1GBP=99INR)>Who is Going To bear My Time Delay And Increase In Product Cost?.Please CHECK ALL MY CHAT HISTORY FOR VERYFICAION .The customer executive (07:40 PM BST Vikneshvaran) simply said me to place an another order and later he solved my problem and still my total cart value is much higher to more than 5 pounds with Late Shipping(A MONTH) DElay and its not acceptable. PLease Kindly Take Strict ACtion As Soon As Possible and kindly REVERT ME!!!

Reach ME @ +91 [protected]
or [protected] or [protected]

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This Is My Chat History On SEP 29 Before Placing ORder

Initial Question: I wanted to know the product in the cart which is processor is it really i5 6600k?

12:01 PM BST Kanika(Amazon): Hello, my name is Kanika. How can I help you today? First of all, can you please verify the name on your account?
12:02 PM BST sainiroop: sainiroop.[protected]@gmail.com
sainiroop is my name
12:02 PM BST Kanika: Thank you for the verification.
You do not need to be worry, I can help you with this.
12:02 PM BST sainiroop: ok
12:02 PM BST Kanika: Is this the item "Intel Core i5-6600K 6M Skylake Quad-Core 3.5 GHz LGA 1151 95W Desktop Processor (BX80662I56600K)" you are talking about?
12:02 PM BST sainiroop: yes
12:02 PM BST Kanika: Thanks for the confirmation.
12:02 PM BST sainiroop: the reviews say and that it is not
12:02 PM BST Kanika: Could you please allow me few minutes while I can check this for you?
12:02 PM BST sainiroop: it is just i5 6600
ok
12:03 PM BST sainiroop: and do they provide heatsink and all that stuff
12:04 PM BST Kanika: Thank you so much for waiting.
12:04 PM BST sainiroop: ok
12:04 PM BST Kanika: I've checked and confirm that the processor is I5 6600k.
12:05 PM BST sainiroop: But the people who bought that says it is not as k means a different meaning it can be overclocked please veryfy again
12:05 PM BST Kanika: I can assure you that the processor for this item is I5 6600k.
12:05 PM BST sainiroop: Ok what about the items that provided in that
12:06 PM BST sainiroop: Jus processor will therenot be any heatsink or fan in it/
?
12:06 PM BST Kanika: I've checked and confirm that the box contains:
CPU
Heatsink and Fan
12:06 PM BST sainiroop: if i ship that product to india the same thing comes right?
12:07 PM BST Kanika: Yes, you are correct as I've confirmed it with our Product Group Team.
12:07 PM BST sainiroop: ok