American Express Credit Card — Complaint regarding my application for American Express Payback Credit Card

Address:New Delhi, Delhi

Dear Sir, This is with reference to my application regarding American Express Pay Back Credit Card for which I had submitted my all related documents attested copies and also the original papers shown to Mr. Basu your representative for collecting the documents for onward process. Sir, It is no matter if my card not approved by the concerned corner but I feel I have been harassed unnecessarily on this issue. I procured all relevant documents on your pressure and telephonically discussions. Later I was assured that my credit card has been approved and not to be worried more. All discussions recorded conversations are with me. Now, after one month a payback card of no use(Not American Express Credit Cards) has been sent to me on my residence address on 20/6/2015 with comments that I had not submitted my documents to you which is totally wrong.. I apprehension that my documents are being used unauthorisedly somewhere else. I had not applied for the paper piece(payback card) and I am not interested in it. Please look into it what is going on and if the documents misused without my prior permission is violation of law. I need a concert reply. If the genuine reply not received I shall knock the door for justification of this incident. Prompt reply will be appreciated. Note : The persons who contacted me were namely Mr. Bassu # [protected] and one Mr. Ishant Sehagal email ID ishant.[protected]@aexp.co and also land line No.[protected]. More proof if required be provided accordingly. Regards and thanks Tej Singh Verma.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    American Express India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    186
    Pending
    0
    Resolved
    54
    American Express India Phone
    +91 12 4280 1092
    American Express India Address
    Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon, Haryana, India - 122002
    View all American Express India contact information