American Express India — Noc/clearance certificate

Address:

Kolkata, West Bengal, 700152

Hi,

I have paid the full due amount against my american express credit card and called the customer care to get my noc / clearance certificate. Each and every time they are saying within 7-10 days you will receive the copy in your registered address. 10 time i have called and got the same feedback but didn't receive the noc.

I need to take a loan from bank on urgent basis but without the noc that is not possible.
Without providing fake commitment can you please confirm that when i will be able to receive my noc?????