American Express India — Wrong spelling of policy

Address:

400097

Your ref no [protected] dt 13/12
Ref. Your above reply to my complaint. I have paid my premium for about 8 years, with no claims, as the sales people from american express have sold this policy to me way back in 2008/9, inspite of my declaration of my being a diabetic. This was declared by ae personnel as a lifestyle disorder & not a disease & policy was subsequently renewed every year. Fortunately, i have not faced any health problems, all these years & have not made any claim.

This year the policy was renewed again without a reminder & i, on receipt of the policy, decided to check & i have received the abovementioned letter which is vague & silent on the applicability of policy, in case of a claim.

I register my strong protest & reserve the right to approach the ombudsman in case of non redressal of my complaint