| Address: | Mumbai City, Maharashtra |
I purchased your Ice cream tub 1 Litre (assuming its your premium product), details (PKD. 01/09/2014), Batch KVH 2441, on 24th Sept 2014 from Mahalaxmi General stores, 294, Saket Prem, Sher-E-Punjab, Mahakali Caves Road, Andheri East, Mumbai[protected].
When I first bought the 1 Litre Tub pack ice cream of roasted almond flavor, I was shocked to see it not sealed! For a brand like Amul and a product worth Rs 199 per litre, I was hoping it would have a seal. Then adding to my shock I found 3-4 small hair strands in the tub. I checked it thrice and with my other family members to ensure I did confuse it with almond fibre but after checking again it was confirmed that it was hair so I decided to show it to shopkeeper. After asking him about the seal pack, he told me the product comes without a seal! Firstly I want to know if its true. If it is true, its really a shame and I am going to take this matter ahead! Firstly its a tub pack with no cover and no seal! Is this your effort to combat any adulteration! How can I be ensured that your product is safe to consume! Please clarify on this because when I argued with the shopkeeper he said, it comes like this only without any seal whatsoever and I can lodge complaint in consumer court (which I will). After small argument with the storekeeper I got another other box which again was not sealed. The shopkeeper wasn't ready to take it back nor exchange it! So I had to get that box home. Attaching pic of second box without seal.
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