Amul / Gcmmf — Regarding not giving my money back

Address: Ahemdabad

Myself Ayush Mehndiratta placed an amul Protien lassi order by paying through upi. The payment is completed but the order is showing it’s not placed and when i mailed this to amul team they are saying that the transaction is not completed and the amount paid is zero. It’s clearly visible from the payment screenshots which i attached that the payment is completed and they are accusing me of not paying the money which i paid.