Andhra Pradesh State Road Transport Corporation [Apsrtc] — Amount deducted but ticket not booked

Hi Team,

I tried to book ticket for the service 4963 (Eluru-Tiruathi) on[protected]. I made the payment however the amount got deducted but the ticket didn't get booked. Kindly provide me the refund as soon as possible.

Merchant Reference number : [protected]
EBS payment ID :[protected]
Payment Amount : 1826.00 INR
Service number : 4963