Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

I'm citizen of Mylavaram... I'm traveling from Mylavaram to Vissannapeta (NTR DISTRICT) everyday. In Vissannapeta busstand, there are no toilets provided.
This bus stand is located in dumping yard, all are urinating publicly in bus stand premises as there are no toilets. Toilets are there in the premises, but some guys who maintain those toilets won't allow us to go inside, they will shout on us to go outside by telling toilets are...

We tried to book a bus ticket through APSRTC Online from Tirupati to Tiruvannamalai on 5th April 2023.We paid the money through SBI debit card. Money was transferred to APSRTC from my account. But ticket was not booked.The transaction reference is OTHPG[protected] . And bus service code is 51907....

Bus no AP04Z0084 transportation between rayachoti and vempalli. service condition is not good and also not eligible for ghatna road transportation. The bus produces the noise which not more human decibel range. The above mentioned misfits are observing in bus condition but still it is running on the road.....

Worst driver and driver is being impolite with the passengers and also do not return the change to passenger bus no- AP16 TH 3587...

I have booked my tickets from Pondicherry to Tirupathi through APSRTC online booking app, payment has been made and money has been debited from my account but I didn't receive any confirmation mail Or message from APSTRC and it is showing no tickets booked. Please take necessary action to refund my money....

I have booked my tickets from Pondicherry to Tirupathi through APSRTC booking app, payments has been done successfully but didn't receive any confirmation mail Or message from APSRTC and is showing tickets not booked. Please take necessary action to refund my amount....

Kindy request sir bus number AP28z4167
1/04/2023 In night the rate of charge one person from secudrabad to charminar take prices 60 rupees what was that sir take a action...

I was come from ongole to vijayawada by APSRTC bus on 10:00pm. 19/03/2023 and reached vijayawada by 01:00Am 20/03/2023....

I booked a bus ticket in apsrtc
TKT NO:[protected],
Route: VJA-MBXR,
Service No: 35117,
Vehicle No: AP16Z0478,
departure: 12-Mar-2023 14:15
We complained to the conductor he is not even responding and the way he talk is so rude
Hope some one will take care off this
It’s so suffocating in the bus to travel...

I was travelling from 411v today from railway station to yendada and when the conductor asked me for the ticket i sais Pass Ticket and gave him Rs 10 for the same. He made the ticket till RTC Complex and went off. When we arrived RTC Complex he again came to me asked for ticket and I showed him the ticket he gave me he said give me Rs 10 because I by mistake made the ticket till RTC Complex rather than Yendada and when I told him that it...

While.gettting the bus bus conductor not allowed to inside bus and talking too much new sense of the about my family...

Money deducted but didn't get the ticket
I have tried to book a ticket from Rajamahendravaram to Hyderabad and i have paid money through rupay Debit card then after entering otp it got some error and didn't give me tickets...

Msgs i got for proof:-

678273 is OTP for Trxn of INR754.00 at APSRTCONLINE IN on UBI Debit Card 4975. OTPs are SECRET. Do not disclose it to anyone. UNION BANK OF INDIA...

Today(03rd March, 2023) around 11:20 Hrs while I was travelling from Tirumala to Tirupathi in Saptagiri express(Bus No: AP03 Z 5513) suddenly, my luggage bag placed in the side shelf was fell outside through the doors on the road and the bag is damaged.

I'm feeing very sad to tell you that your bus maintenance is very poor because, the side shelf gaurd rail is completely missing and that's why bag fell down.

Who...

I have tried to book a ticket from Gannavaram to Hyderabad and i have paid money through rupay card then after entering otp it got some error and didn't give me tickets...

Msgs i got for proof:-

Dear Customer, 652415 is the One Time Password OTP for your authentication for amount INR 587.00 of APCOB Bank Rupay card BEPG transaction for making payment to APSRTCONLINE IN. Please do not share password with anyone....

I booked 2 ticket’s for amaravathi service no. 4790 for me and my kid. When i boarded the bus, i asked for blanket for my kid. conductor told me that they will provide it in vijayawada. When bus stopped at vijayawada, again i asked but the conductor didn’t gave any response. I was frustrated and helpless as i my kid is feeling cold.I took out my hijab and covered my kid.I immediately complained to apsrtc online provided number[protected],...

We are not able to live in our houses because very bad smell and mosquitoes, in penukonda rtc bus stand a big drainage hole in open place and beside houses. All toilet water of bus station comes in that open hole, very bad smell and mosquitoes coming in our houses. We request you solve our problem and close that hole......

Hi on the date of 24 Feb 2022 I was booked a tickets for the second time again the money was deducted but the tickets were not booked please look into this issue asap and I'm attaching the screenshot here for your reference...

Same problem again money got debited from my account but tickets were not booked please look into this issue asap...

On the date of 24 Feb 2023 I was booked 2 tickets in apsrtc money was deducted from my account but tickets were not booked please look into this and resolve it asap...

Hi Team, i paid 120/- Rs to travel from Eluru yo Vijayawada for a super deluxe non stop bus service, the bus number is AP16Z0198 started from Eluru bus stop around 8:05 AP on 22nd Feb 2023.

The Bus is not at all cleaned and it is giving bas smell throughout the journey. The empty water bottles and drink bottles are laying in the bus and lot of other wastes are also there.

As a common citizen of Andhra Pradesh...