Andhra Pradesh State Road Transport Corporation [Apsrtc] — Booked For Garuda but Provided METRO LUXURY Ac

As I booked from Visakhapatnam to Palasa for Garuda Bus and charged as per Garuda Services but when I reached to my pickup point I see that they provided Metro Luxury AC. But as per APSRT Standard Price Charges Rates are different for both services when you have not provided Garuda Service then Why didn't you charged for Metero Luxury AC.
Almost all the passengers suffered this issue and asked for refund but they did not.

Below is my details:
Ticket No.[protected]
UID Number3255
Mobile No.[protected]
Passenger NameP SUSEELA RAO
Service No27211
Service NameVSP - ICHAPURAM
Depot NameVISAKHAPATNAM
Bus TypeGARUDA(VOLVO/CORONA/ ISUZU A.C. Seater)
FromMADHURAWADA
ToPALASA
Departure Time12:08
Date of Journey20/04/2022