Andhra Pradesh State Road Transport Corporation [Apsrtc] — Conductor rude behaviour and charged me

Sir,
I K.Praveen from (Alampuram village) West Godavari District.
I had taken a quarterly bus pass from Alampuram to Bhimavaram.It showed the 45 kms distance in the application.I need to change bus at the Tadepalligudem bus stand because there were two different routes

1.Alampuram - Tadepalligudem (via pippara) - bhimavaram(39 kms distance)

2.Alampuram - Tadepalligudem (via ganapavaram) - bhimavaram(45 kms distance)

Once I travelled through the 2nd route by taking information whether I could go or not from the conductor who travels in that way.so, I found a bus in second route and get into that bus today(i.e Nov 05th 2021 at 1.15pm).But the conductor had a route behaviour with me when I travelled in that bus and charged me to take ticket.I think, I had a possibility to travel in the second route because it is already shown of same distance.I hope I would get the judgement

Here I'm attaching my bus pass application and the route.

Thanking you

Yours sincerely,
K Praveen