Andhra Pradesh State Road Transport Corporation [Apsrtc] — Late bus departure

Address:

Madanapalle

The bus service number 91919 which was expected to depart at 5:30 a.m. in the morning of 15th April 2024, departed at 6:00 a.m which is very late. In the process of waiting for two people all the remaining people in the bus are made to wait for approximately half an hour which is not at all fair.
Waiting for 5-10 minutes is ok, but making people wait for half an hour how is it ok? If the bus is going to start half an hour late then what's the use of we making the reservation for this timing bus...if we are on with being late by half an hour then we would have taken the bus right? People might be traveling because of some urgency too. I just want to request the apsrtc bus to make a fix on the waiting time for the passengers so that people who are already at correct time won't face issues.