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Andhra Pradesh State Road Transport Corporation [APSRTC]

[Resolved]  Andhra Pradesh State Road Transport Corporation [Apsrtc] — Money deducted but ticket not booked

I tried to book a bus ticket through apsrtconline.in from Palakonda to Palakollu on 15th March 2022. I paid the money using HDFC bank debit card. Money (1202/-) was deducted from my bank account but the ticket was not booked. I tried one more time, this time nothing happened. It just got stuck there.

The transaction OB reference numbers are as follows [protected] and [protected].
The Bus service code is 4871.

Kindly let me know regarding this issue.
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Mar 24, 2022
Complaint marked as Resolved 
I separately contacted the customer care. There she told me to mail onlinesupportapsrtc with the bank statement attached. I mailed and after one day, it was resolved.
Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
    +91 40 3010 2828
    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
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