Andhra Pradesh State Road Transport Corporation [Apsrtc] — Money deducted from my account

I am kada Sudheer, I have booked ticket from Kakinada to Rajam on 29/11/2021 but I didn't got ticket conformation from APSRTC but money deducted from my account.
Here I am sharing my transaction details :

Ob reference number : [protected]
Mode of payment : Google pay
Destination : Kakinada to Rajam
Service number : 23870
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Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
    +91 40 3010 2828
    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
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