Andhra Pradesh State Road Transport Corporation [Apsrtc] — Money deducted tickets not booked

I tried to book two tickets from vijayawada to hyderabad with journey date on 3-Jan-2024, booking date on 2-Jan-2024. Money deducted but tickets not booked.
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Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
    +91 40 3010 2828
    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
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