Andhra Pradesh State Road Transport Corporation [Apsrtc] — Ticket not booked but amount deducted

Address:

Hyderabad

I would like to bring to your notice that I had booked a ticket from
Hyderabad(Miyapur bollarum X road to Narsaraopet) on 02/01/2023 from
ICICI Internet banking for Service number 4533 having reference number
[protected] for seat 15, 16 and 19.The ticket was not booked but amount of
1554(see below screenshot) has been deducted.
Kindly look into the matter and take necessary action to refund the amount.