[Resolved] Angel Broking — Committed for few services but not yet provided. | |||||
My client id is s160152 with angel broking demat account, which is openend for more than 1 month ago. at the time of opening account few commitments was communicated by your sales team ms khushali and mr. nirav which are looking false right now. mentioning the list below - 1) my account will be converted to angel elite. 2) brokerage will be 0.12% 3) i will be given local ahmedabad service branch. 4) nil amc for 3 years and current year amc will be refunded. Still after passing more than 45 days not a single commitment fullfilled by your team and also they are not receiving my calls and replying to my messages. Very poor services by angel broking team very much disappointed with these false commitments. Now what should i expect from the company. either fullfill commitements as mentioned above and also refund back the additional brokerage which is charged above 0.12% on the transactions happen in last 1 month or another option is to send me procedure for closing the account. Also one another guy called me on friday 22nd july i dont remember his name but he spoke rudely with me and told me that if you want to close account you can do. So also employees are not trained how to speak with customers. Also complain to the company but since last 4-5 days no revert. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Angel Broking customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Hi Rochak,
We believe our team has replied to your query regarding the brokerage charged. In case of any further queries, please write to us on [protected]@angelbroking.com
We believe our team has replied to your query regarding the brokerage charged. In case of any further queries, please write to us on [protected]@angelbroking.com
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We are sorry to hear about your experience. Based on the details provided, we are looking into this matter and will revert to you soon.