[Resolved]  Angel Broking — Squirting off without informing me

Address:Gurgaon, Haryana, 122001
Website:www.angelbroking.com

Hi There,

I opened my account in angle broking with 25000/ i got my rm (Sugam) as well. He called me up and asked to trade as he had few nice options (as per him). However it didn't go well and i lost 16000 in just 2 hours. But i am okay with that as i gave my consent for these trades. Later on i called him up and asked how much money we are left with. He told 9000. I asked to him buy Nifty call 7950 of whole money (carry). He informed me that he bought 5 lots @30 approx. It all happened on 19th May'16. My bad market was very slow and fluctuating over times, therefore market was negative and i was about to lost it all. However on 25th May'16 it was a happy day as NIFTY gained 186 points. I was also happy to recover some loss and in order to confirm the status i called my RM. He asked me to wait as he was checking the details. However he was surprised to tell me that all positions were squired off as my account balance was 9000 as the time of buying calls, however he bought call worth 11500 (approx) and i order to recover remaining 2500 company squired off the positions. I asked him why he didn't inform me, he replied even he was not aware about it and he doesn't know why and how it happened. He asked me to wait and he will inform me after checking with his superiors. I called them again after 30 mins, spoke to him and his superiors. However i didn't get any satisfactory response. They said it can't be regained, they can only confirm why it happened.
This is really very frustrating seeing your money like this which you earn after hard work.
Please take it up and suggest if i should take it to consumer court as i was not informed about anything and i was in a big loss.
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Aug 5, 2021
Complaint marked as Resolved 
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Hi Saif,

We are sorry to hear about this. Could you please message us your contact number on our official Facebook page? www.facebook.com/AngelBrokingLtd

We will forward it to the concerned team and get this resolved at the earliest.

(To ensure your privacy, please refrain from sharing your details on a public forum).

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