[Resolved] Angel Broking — Unauthorised sale and buy of shares | |||||
(1) my client id of angel broking is d53456. (a) on 9/8/2016 we had bought 10000 rcom derivatives @ rs 1 and the target amount was rs 55. where we had carried forward for 25th august 2016 and applied stop loss of rs 1. the above 10000 derivatives was squared o[censored]nauthorisedly by angel broking @ rs 0.65 without considering our carry forward and stop loss options. (b) 70000 derivatives were purchased @ rs 0.80 which was also carried forward as on 25th august 2016 with stop loss of rs 0.80. the above 70000 derivatives were also squared of[censored]nauthorisedly @ rs 0.65 without considering carry forward and stop loss options. due to this unauthorised sell of 80000 derivatives at very minimum rate we have incurred a loss of rs 15000. (2) on the same date 30 shares of dwarkesh sugar industries were bought unauthorisedly by the company @ rs 299 (5), rs 290 (10), rs 288 (5), rs 285 (10) without our permission whereas we have not purchased stocks of dwarkesh sugar at about 3.15 pm our order book had not witnessed any purchase of the above stocks but at 5.30pm in contract note we had seen that 30 shares were bought by that company. on seeing the contract note we had tried to contact several times with anirban chakroborty manager and animesh bhadra sales officer but they had not responded to our calls. on that day we had contacted rm paramita ghosh of angel broking and she assured us for redreassal of our issue but they have not yet done anything. one call came from mumbai and assured us that the stocks would be reverted. for the above unauthorised buying we have incurred a loss of rs 1100. pls redreasse our complain at an early date. Was this information helpful? | |||||
May 14, 2017 Complaint marked as Resolved Angel Broking customer support has been notified about the posted complaint. Verified Support Aug 17, 2016 Angel Broking Customer Care's response Hi Debrup, We are sorry to hear your feedback and are looking into this matter. Our team will get in touch with you soon. Verified Support Aug 22, 2016 Angel Broking Customer Care's response Hi Debrup, Our team has sent you a mail with a detailed explanation about the trade. We request you to kindly check the same. You can also send a mail to [protected]@angelbroking.com for any further queries. | |||||
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