AO Smith — Service Issue

Address:

Hyderabad Telangana

I own an AO smith Water Purifier serial number B[protected] and I am from Hyderabad Sanath Nagar the product is AO Smith Pro Planet P6. while installation I purchased Health Care Plan # IND-137842 for two years i.e., is from 07/01/2022 to 06/01/2024.
Right now, this year already 6 months completed, and they denied changing the filters. I have called so many times to the AO Smith executive to change the filters as it is timed out, and mentioned the water is not safe to drink. He is providing false information that my executive will come today or tomorrow. this scenario is continuing from last two months. I had proof of contract for two years for the service which I had already paid to the company AO Smith.
AO Smith executive
1) Jagadish ( [protected]) Initial executive when the contract made in 2022
2) [protected] currently this executive is dealing and he wontedly regret the change the filters