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Water Heaters & Geysers Complaints

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Abdul Rehman - Poor or NO customer service in India and Gulf for Elekta products

User
 Jaferrulla on Aug 22, 2014
I have purchased a Elekta Oven Toaster With Rotisserie 19L at LULU Hyper Market at Dubai on few days back. From the day one my mains tips whenever I use lower heating element. After using it for few weeks one of the heating element broke and the oven became unusable. I sent several emails to...
Complaint comments Read comments Complaint country India Complaint category Water Heaters & Geysers

Racold Geyser - Wrong Installation of Geyser by RACOLD authorized dealer

User
 techmunish on Aug 14, 2014
I am from Pune.I was in need to buy 2 nos geysers.I called Sales person of RACOLD and he told we don't sell product directly, you need to buy from our authorized dealer and given nearest authorized dealer name . I have bought 2 nos. 10 Lt water geysers from mentioned dealer and he sent his...
Complaint comments Read comments Complaint country Pune, Maharashtra, India Complaint category Water Heaters & Geysers

Eureka Forbes - I complaint against Mr. Avirup and Miss Ruma Mondal All employees at kachrapara in Eureka Forbes company

User
 Prosenjit122 on Aug 9, 2014
with due respect I beg to state that I, Biswajit Roy is a subscriber of EUREKA FORBES Company. This customer name was Mr. Biswajit Roy & the customer code was 1006747458. This complaint no is 77642497.
Yesterday service technician( Mr. Avirup) came to my home in the evening but That...
Complaint comments Read comments Complaint country Kolkata, West Bengal, India Complaint category Water Heaters & Geysers

Bajaj Electricals - Unfortunate decision to choose Bajaj Gyser

User
 Partha Pratim Pal on Aug 9, 2014
Dear Sir / Madam, On 28.11.2009, I had purchased a Bajaj Gyser (Majesty 15L) since then problem starts, I have to change element every year and its cost involves is Rs.800/. Here the problem is not end here, recently I noticed that drops of water continuously coming out from the Gyser. I...
Complaint comments Read comments Complaint country Kolkata, West Bengal, India Complaint category Water Heaters & Geysers

Kent RO - incomplete demonstration

User
 dibssiddhu on Aug 5, 2014
i purchased ro in jaipur, the service centre people were more interested in selling a candle filter at time of installation the filter was of a local company.when we refused for it, he installed kent ro but did not gave demonstration and left...
Complaint comments Read comments Complaint country India Complaint category Water Heaters & Geysers

Bajaj Electricals - Disgraceful service

User
 Teja Aluri on Aug 3, 2014
Multiple reminders have been made in order to fix an issue with water heater. Took 10days to come, then did incomplete work and charged in full and closed the complaint. No telephone response from Area manager, named "Aleem", not sure if giving a wrong telephone number is part of their strategy,...
Complaint comments Read comments Complaint country Hyderabad, Andhra Pradesh, India Complaint category Water Heaters & Geysers

Kenstar - Problematic product & no service

User
 Enticingvik on Jul 28, 2014
Hi I'd bought a Kenstar Jacuzzi 1.5 yrs back.. I've made at least 15 complains in these days about the product as it goes faulty every next month.. The product was sold with a 7 year warranty however the service centre does not helps.. I keep logging a complain but no one visits...
Complaint comments Read comments Complaint country Gurgaon, Haryana, India Complaint category Water Heaters & Geysers

Bajaj Electricals - Stay away from this one

User
 pavan_call on Jul 28, 2014
I have bought Bajaj Shakti 25 L Water Heater from online bajaj site i.e http://shop.bajajelectricals.com/.

Here it said installation of the geyser is free for my pin code.So after receiving the product I have called for the same with complaint ID:: 5156887

They...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Water Heaters & Geysers

Ao Smith Jaguar Geysers - what is the use of a geyser which is not working

User
 Danielm888 on Jul 23, 2014
Complaint number 310326

We gave the complaint for ao smith geyser which we brought 2years back and we have not used this geyser more than twice because we hardly stayed in this house and also this geyser is installed in a guest bathroom and we never had any guest in this past...
Complaint comments Read comments Complaint country Udupi, Karnataka, India Complaint category Water Heaters & Geysers

The Medors Renewable Energy Pvt. Ltd. B-552, New Friends Colony, New Delhi-110082. - Subsidy amount has not been refunded

User
 akgautams on Jul 19, 2014
Sir
We have purchased two solar water heaters in the name of HG GAUTAM and SD Gautam on 30/11/2012 under state and central govt. subsidy offer and installed in the month of March 2013, but subsidy amount has not been refunded after several telephonic and personal requests. This is despite...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Water Heaters & Geysers

Individual - TATA BP Solar heater duro - service

User
 Bangalore_customer on Jul 16, 2014
I purchase a TATA BP solar water heater last week.Be prepared for a very slow service of TATA BP.I purchased the TATA BP solar water heater Duro.The tubes broke the very day we started water.I have been contacting the marketing office of Green power solutions who is the dealer.There was no response...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Water Heaters & Geysers

Kent RO - Ridiculous service - Kent RO

User
 Sanjukta_sen_mahapatro on Jul 16, 2014
Hi, I purchased and made my biggest mistake with Kent RO water in Dec'13 from Sorju Home Care. Ever since then, every month my machine stops working and stops filling water. I agree that I stay at an area where the iron content is very high. I guess that was one of the reasons for buying...
Complaint comments Read comments Complaint country Kolkata, West Bengal, India Complaint category Water Heaters & Geysers

Eureka Forbes - Deficient service

User
 lalithaS on Jul 15, 2014
I had called for Service assistance for re installation of Aquaguard crystal model after moving cities. This was done after repeated reminders over 1.5 months...in 2 installments. & then, I found that the fitment IS LEAKING!! On trying to complain back, I realize that an un - authorized...
Complaint comments Read comments Complaint country Bangalore Urban, Karnataka, India Complaint category Water Heaters & Geysers

Kenstar - Regarding Service of Kenstar Geyser

User
 PANKAJ KUMAR MONDAL on Jul 14, 2014
I felt very disgusted and is forced to write to you in such a harsh way regarding the service provided by your Authorised Service Centre (Millenium Service Centre, 17 Roy Bahadur Road, Behala, N/L- 14 No. Stand, Kolkata-34). I possess a Kenstar Geyser KGS 06W5P Sl.No. 2508117405021-00903...
Complaint comments Read comments Complaint country Kolkata, West Bengal, India Complaint category Water Heaters & Geysers

Eureka Forbes - Bad customer service

User
 Bhbuilding on Jul 12, 2014
Bought under sink filter 6 months ago, never worked keeps on leaking, complained so many times to the fitters of the company. And your complaints line. They make false promises, no one comes to fix. This is a very bad company with very poor service. I will never recommend to anyone. My number...
Complaint comments Read comments Complaint country Jalandhar, Punjab, India Complaint category Water Heaters & Geysers

Bajaj Electricals - Induction Cooker - Service is not being provided while the product in Warranty

User
 anurag_soni444 on Jul 8, 2014
Hi, I purchased a Bajaj Mejasty incution cooker on 01 March 2014, This product comes along with the warranty of 1 year. The product stopped working after around 4 months only. I raised a complaint on 06 July 2014 with complaint number 5030904 mentioning my Induction cooker is not working,...
Complaint comments Read comments Complaint country Pune, Maharashtra, India Complaint category Water Heaters & Geysers

ORIENT Technologies Pvt. Ltd. - Pathetic after sales support and no service standard

User
 hirenkathrani on Jul 5, 2014
I had purchased the orient actus water geyser. When it started leaking last year, the customer care was KIND enough to repair it in 3 MONTH'S time. Now it has stopped working at all. The complaint C14061401517 is pending with them since 14/06/2014 and even after 3 weeks, the same is not resolved....
Complaint comments Read comments Complaint country Ahmedabad, Gujarat, India Complaint category Water Heaters & Geysers

Bajaj Electrinicals - Geyser not repaired since one month now

User
 gupta327 on Jun 30, 2014
I purchased Bajaj Majesty geyser two year back and recently found issue. I logged a complaint with Bajaj customer care on 6th June with complaint number- 4850899. customer care told me that you will get your coil replaced and have to pay for that as the product is out of warranty. I agreed on...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Water Heaters & Geysers

Zephyus(Ply) Ltd T/A Solartech Randburg 2012/122623/07 - No hot water from solar geyser

User
 danuta on Jun 30, 2014
This company installed 300l solar geyser for me 6 m- ago.
From 1, 5 m-c I don't have even warm water. Installation was done on wrong side of roof - winter time is no sun and all system is faulty . Trying to phone Solartech Randburg but when they see my no. they put receiver down....
Complaint comments Read comments Complaint country South Africa Complaint category Water Heaters & Geysers

Symphony - Not responding to complaints or service requests

User
 sandeep_intuites on Jun 16, 2014
Hi Team,

This is the email from a frustrated customer for worst service from Symphony guys. I have raised couple of requested for servicing of my Cooler.
Complaint num: H-CE-8F14001.
This was raised on 8th June 2014 and today its 16th June. Its been 8 days and no...
Complaint comments Read comments Complaint country Gautam Buddh Nagar, Uttar Pradesh, India Complaint category Water Heaters & Geysers

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