[Resolved] AO Smith — Z9 | |
I had issue with my z9 water purifier and had a technician come over 2 weeks back, I asked the technician to have a look at the filters inside the machine as it may need replacement however the technician was hesitant. Now it is just a week that the warranty expired and when I call AO Smith customer care, I have been given a price of 5000 to 9000 for replacing the filters. I had issues and have called in technician twice in a year and continuously informed that the filters may need to be changed however I feel that it was deliberately avoided so that the product goes out of warranty and the company can charge the customers. Not happy at all. Was this information helpful? | |
Aug 10, 2021 Complaint marked as Resolved AO Smith customer support has been notified about the posted complaint. Verified Support Jul 03, 2021 AO Smith Customer Care's response Dear Customer, Please share your registered case ID or contact number to address the concern. You can also connect through[protected] /[protected] or write at [protected]@aosmithindia.com for any query. Thanks
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