Apcpdcl — I am complaining about employee of apspdcl in penumaka

I am ramakrishnaiah, i have paid powerbill of last month pending due by online services(apspdcl billdesk) and i have screenshot about that payment has paid but employee came to my house and fuse of my meter was kept with him and went to office... (without any information to the owners(gents) of house who gave that right to him to remove the fuse bring with him back . And ladies in that house are said that we have paid. but he didn't listen to any one of that house...) so it not correct sir, please give the solution to this... THANK YOU !