[Resolved]  Apollo Clinic Jp Nagar — Worst service & worst exp with Apollo clinic JP Nagar

Address:Bangalore, Karnataka

I had a very bad experience with Apollo clinic JP Nagar.My mother had severe cough and we went there to see Dr.Poorna Prasad. After initial checkup he said he doubt its a kind of TB and asked us to go for several different kind of blood tests, xray, spootum test etc etc all costs around 4000 Rs. Also he gave 7-8 kind of medicines(No need to have food after having medicines as the stomach would be full after having 7 tablets in morning, noon and evening). Anyway she manged to had all these and after 1 week also there was no change at all in her cough. I went there two times to show the reports to Dr.Poorna Prasad but he was not available. Then I called the reception and took appointment for the next day(Sunday 16th March 10.30AM).Before taking appointment I confirmed with the receptionist again whether he would be availble on Sunday. She said "yes saar. he would be availble".We went there on Sunday morning 10.30 AM and the first question from receptionist was who gave you appointment. I said I called your landline no ie.4076 8888 and booked the appointment.She said doctor not available today.Then she said doctor is not picking phone. We wait there for half an hour and she said doctor is not feeling well you can directly contact him and she gave Dr.Poorna's number. When I called him he said he can't come to clinic as he is not well. Then I said "Doctor for showing this report daily I'm coming to clinic for the past 3 days. After having all these medicines there is no change in patients condition.Can I come to your place?" He said no. he can't get up from bed.Again I asked the receptionist if doctor is not available then why you gave the appointment. I got an irresponsible response"If doctor is not ready to come what I can do?" They are sitting there only to collect thousands of rupees from our pocket. Now I have doubts about the reports they have given. If these people are this much irresponsible then how can I believe the reports. l will never recommend Apollo Clinic to any one.
Was this information helpful?
No (0)
Yes (1)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apollo Clinic
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    169
    Pending
    0
    Resolved
    21
    Apollo Clinic  Phone
    +91 80 4076 8888
    Apollo Clinic  Address
    33, Kothnur Dinne Main Road, Gaurav Nagar, Puttenhalli, JP Nagar 7th Phase, Bangalore, Karnataka, India - 560078
    View all Apollo Clinic contact information