Yesterday (10/04/2023), I placed an order for some medicines for my mother, Mrs Prem Vadehra, as she is diabetic. I uploaded the prescription from a registered practitioner, from whom we are seeking treatment for few months.
After placing the order, I got a call from +[protected] at 11.06 PM (while I was fast asleep) and he introduced himself as Dr Dhaval Bhalodiya. He said that as our prescription is "Dated" and I'll HAVE TO seek his consultancy before he approves / makes a prescription. When I told him that I don't need any consultancy, he's quite rude on the phone and said that he'll cancel the order if I don't seek his consultancy. I felt as if he was under the influence as his voice was fumbling. Today morning, I checked the status of my order and to my surprise I found that all diabetic medicines are approved but he cancelled 2 medicines - Pioz 15mg and PAN 40 - Shipment #[protected]!
How could he approve partial order if my prescription wasn't in order?
You may be working 24x7 but not your clients, right? Is 11.06 PM the right time to call?
I took a Circle membership considering that I'll be getting assurance of the authenticity of medicines but is this the way you treat your clients? Was this information helpful? | 
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