Apollo Cradle — Regarding money refund

Hi Team,
I have taken maternity package from Apollo cradle, Brookfield by paying Rs 9999 /- . Due to certain emergency I was travelled to other city and my baby got delivered there. Same has been informed to package management team(Harini and Irine) before travel it self and requested to cancel the package. They told to return the coupon, So I have returned all provided coupons the same day.

Since last 4 months I am struggling to get my money refund which I paid at the time of booking. After repeated call and message to Package management team still not getting any positive response yet. Everytime getting the same Casual reponse is - We are awaiting management approval to process for amount refund.

While I paid the amount, within fractions of seconds money deposited to your account but its time for refund why I need to wait this much time. Its not expected from a brand hospital. Really Out of my expectations.

Writing here for early resolution.

You can reach me [protected]