Apollo Cradle Complaints & Reviews

I took my daughter to Apollo Cradle Brookefield place yesterday based on a reference from my family doctor. Due to food poisoning my daughter was dehydrated and she was advised to take fluid. I was provided an option to either take the fluid from OPD or to take the fluid by getting admitted for a better experience and a cheaper option as I had insurance.

While admitting, even though I asked the estimates or estimation sheet,...

We visit Apollo Cradle Brookfield branch most often regarding pregnancy and we use valet parking for parking our 4 wheeler.
We noticed that money missing from globe box around Rs. 300. This is a serious security breach and I want to bring into notice that Apollo needs to take serious action against this....

Hi Team,

I Booked maternity package of 1 L at Apollo Cradle Sector 14 and they charged 1, 37, 000. i booked my package in advance but they don't concred and they charged 4000 extra from package if exclude all charges then what benefit give 20, 000 in advance. i am only able to understand changes 10, 500 for tubal ligation rest other changes unable to under most changes and also denied by insurance company.
1. Registration/Admission...

I am still in the hospital .. it’s 12:20 pm .. I came at 10:20 am here in the morning just to confirm on my pregnancy . The receptionist told me I have to wait for half an hour . It’s already 2 hrs and still when I’m asking the staff is saying “ We don’t know doctor will only call “ which she has been telling me for the 3rd time in a row . If you don’t know anything why to work here then.
Pathetic service ....

I am writing this to express my dissatisfaction I had to face at Apollo Children's hospital, Chennai. I am highly dissatisfied at the behaviour of your security staff (old day shift). He doesn't know how to behave with senior citizens. He pushed and trashed my 70 year old father. Such behaviour can't be tolerated at all. We visited you from such a distant place in hope of better treatment but if you behave such with your customer this will...

Hi Team,

Please take action against Dr parchi bhosale and her team from apollo cradle brookefield Bangalore . What these people are doing is whenever a person is cancelling the appointment, team is calling and asking why you have cancel and reason for cancel, even doctor is threatening people to do so.

I generally book from practo and when i am cancelling it is not reflected in apollo cradle serve, so it is...

Myself Ravikiran admitted my wife Mrs.Pooja in Apollo Cradle Jubilee Hills Hyderabad for C-section delivery, she got operated on 3/11/2022.Discharged on 8/11/2022, they have given bill at the time of dicharge but they have not given bifurcation for Rs.1, 30, 000/- charged for package treatment. I request you to please get me bifurcation so that I can claim from my office. I am working in SBI bank for reimbursement they are asking for bifurcation...

So rude people and inappropriate behaviour of people like Ruchi and Pooja who sell the delivery package at sector 14 gurgaon branch at apollo cradle

We booked for maternity delivery package around 27 dec2022 at sector 14 branch in apollo

Later somehow due unforseen circumstances we could not able to proceed with the same hospital for delivery and opt for refund or adjustment of booking amount. But so insensitive...

My baby deliza mahajan 10 months old got admitted in apollo hospital amritsar for chest infection .but doctors ankush khanna and nursing staff were only interested in making they were not concered about child .Even after treating child for five days they could nt cure her even 1% .Moreover they kept babt in icu for 2 days in which there was no nursing staff.behaviour of staff was so rude .Dr ankush khanna treated child with steroids which...

Wrong Patient Name (UHID: RNEH [protected])

Patient Name incorrectly written as "AMARIA UPPAL" by Apollo Cradle Nehru Place, (R-2, Nehru Enclave), New Delhi

Kindly enter correct name of the Patient as "AMAIRA UPPAL" for (UHID: RNEH [protected])

Pls confirm once the patient record with correct patient name is rectified.

Thanks
Mr. Uppal
Parent of Amaira Uppal
Registered...

I was sold a delivery package deal by apollo cradle hospital kundanahalli which advertised as part of the package they would also provide me the birth certificate for my baby from bbmp. Knowing this I had filled the form soon after the baby was delivered along with his name. During discharge I enquired about the certificate and I was I informed it will take 45 days and I would be intimated via sms. Today it's 2 and half months and no message/call...

Hi Team,
I have taken maternity package from Apollo cradle, Brookfield by paying Rs 9999 /- . Due to certain emergency I was travelled to other city and my baby got delivered there. Same has been informed to package management team(Harini and Irine) before travel it self and requested to cancel the package. They told to return the coupon, So I have returned all provided coupons the same day.

Since last 4 months I am...

We have undergone treatment for Obstetrics and Gynaecology in Apollo Cradle "Shafi Mohammed Road, Thousand Lights, Chennai 600006".

We have chosen the package for the treatment.
While claiming the amount with Insurance Compay VidalhealthTPA is not accepting package bills for Claiming the Amount, when we request a breakup bill in Apollo cradle but they deined to provide the breakup bill.

As per the hospital...

Three payments were done in succession since gpay transaction failure was reported by apollo cradle Karapakkam receptionist.

On follow up it was found that the transactions were actually successful and chargeback could not be raised from HSBC since the receiver(apollo cradle karapakkam receptionist) is not sharing the failed transaction details.

On the other hand, HSBC has informed us that the transaction was...

Hi,

I am Kiran M Khemkar, father of a 6 months old daughter named Shanaya K Khemkar, My daughter was born in Apollo Cradle Koramangala Bangalore on 1feb2022.
FYI - All the vaccines till 14 weeks was given in Koramangala with proper guidance and support(thanks to DR.Mamatha R)
I visited Apollo Cradle Karapakkam Chennai branch on 2aug2022 for 6th month Influenza-1 and Typhoid Conjugate Vaccine but instead the doctor...

I underwent day care procedure on 27th May. Dr Rashmi patil did and tissue sample was taken for tests. Insurance co settled the complete bill. Now hospital people asking me to pay again for HPV virus test for which they haven't given me the report. They claim that by their mistake the test charges were not included in the bill.
If this amount would have been included the insurance company would have cleared.
Now for the staff...

My newborn was admitted on 13 Dec and discharged on 14 Dec. Apollo Cradles Kondapur, Hyderabad. Is yet to provide me 10K refund of advance. The timeline is 7 days for a refund but now its been 20 days.

When I call, the staff mentioned I will get a refund tomorrow and there was some internal issue....

Hi Team

I got Semen Analysis done at your Apollo Cradle in New Gurgaon. The report was not at all matching with my previous 3 reports and hence I went for a re-test at Dr. Lal labs. This time my reports were matching with my previous reports. I am not sure why do you guys charge 1500 for the fake report when Dr. Lal did the same in 360. This is seriously fraud that you guys are doing.

May be this is being done...

Recently We went for IVF Treatment at Appollo Cradle Amritsar Punjab since Appollo has a very good name in the field of Medical Treatment but we had a very poor experience with the service provided here . We went to consult the Doctor first and we were given the mobile number of a accountant to enquire about various packages provided. Our repeated calls went unattended since she was on leave and the hospital has no alternative accountant...

Apollo Cradle brookefield hospital parking facility security guy on duty dated (7th Sept 2021) is very rude in nature. During the pandemic, I personally don't wish for wallet parking as like any other person as the guy will be getting into everyone's vehicle for parking. Especially when you take the nursing kids inside the car, no one will like to have a third person contact as the kids are not wearing masks. I experienced the issue today...