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Last updated May 31, 2024
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Apollo Hospital reviews & complaints page 16

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M
minubhuwan
Jul 17, 2020
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Negligence During the Treatment of my wife

Address: Delhi Sarita Vihar

My wife name is Minu Joshi .

She started suffering from breathlessness and restlessness issues along with pain in the chest three weeks ago. We visited to Indraprastha Apollo hospital many times during this period. She got admitted to the hospital also 3 times during this period. Every time, they were not able to identify the issue and as of now the situation of my wife is not good. Finally, I had to take a discharge from there....
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Ganesh.bonace
Jul 6, 2020
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apollo 24/7 cancelled sheduled booking but still refund not received

I have booked at 27th june through apollo 24/7 app in midnight but as i have selected wrong catagory i have cancelled my booking from then still i have not received refund....
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R
Rahulric
from Mumbai, Maharashtra
Jun 15, 2020
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Behaviour of security staffs

This hospitals has most inhospitable staffs... Specially securitas security guards... They should recruit some well behaved security guards......
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Pavan Kanth
May 26, 2020
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100 rupees extra for sanitation.

Address: Apollo hospital, 100ft road, Indiranagar, Bangalore, Karnataka.

Why is apollo hospital at 100ft road, indiranagar, bangalore charging 100 rupees for sanitation. This is mindless. Shouldn't the hospital take care of sanitation. Isn't this looting the public....
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Damodhar Paleti
May 17, 2020
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Over billed

Address: Bangalore

We have had health insurance policy, I had to pay 20000 for just processing fee for my Mother surgery....
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R
Ramya Seshadri
May 15, 2020
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lateness to come and do procedure

Address: Greems road

My mother was told to do colonoscopy and was advised to take 2 bottles of stomach cleansing liquids along with fasting for 5 hours and was asked to come to do the procedure at 11am. We arrived at 11.00 but the doctor didn't turn up until 1pm. My mother is 65 years old and we are doing this testing to detect whether she has cancer in the colon. How can the doctors be so pathetic and not considering the patients situation....
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Swati250
May 5, 2020
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medical negligence during treatment

Address: Bhubaneswar

Myself, being a very senior doctor, i would like to share my experience as an attendant of a patient (My wife, also a very senior doctor) at apollo hospital, bhubaneswar. I went from sambalpur and reached at apollo in the evening of 17th march, 2020 after she had symptoms of cad and getting treatment from local cardiologist. She was admitted to icu under the senior most cardiologist of apollo. The next day in the evening 6 pm she was taken...
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[email protected]
May 5, 2020
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apollo 24 7 is not working properly.

I have been trying to book appointments on apollo 24/7 app. For dr nitish ku mohanty. Nephrology. But unable to proceed. A technical error is coming as invalid hospital i'd. Also esacalated hospital operational manager bbsr and shared screen shot of the error. But no response till now.

Would like to escalate this and request you to resolve this asap.

As i am not able to visit clinic during this corona situation,...
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Simbu John
May 1, 2020
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denying the patients

Hi. Recently i went to apollo hospital in tondiarpet with my wife for check up. The doctor suggested to take anomaly scan. Next day i called to the hospital to fix the appointment they asked my detail when i said my address that is i'm from royapuram. They denied us to give the appointment and they said covid 19 cases are high in your area so we won't give any appointment who comes from royapura..
This is very hurting behaviour. Kindly...
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S
Shashikumar21
Apr 30, 2020
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virtual consultation

Address: Mumbai

Sub:failed virtual consultation advertised by apollo hospital.

I had a virtual consultation appointment with dr. Suraj susheel lunawat on 27th of april at 9.30am, appointment id 184521. I was to receive a call from the doctor which i did not and it became a failed consultation.

I had used their app askapollo to fix the appointment and had made a prepayment of rs. 1199 for the consultation.

Since...
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M
Mihir Sarkar
Apr 27, 2020
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payment receipt not received against online consultation through apollo 247 app

Address: Apollo 247
Website: Apollo 247

Moumita Sarkar UHID AF[protected] consulted online with doctor through Apollo247 (App ID 48208) on 27.04.2020 at 4 pm.
Payment receipt not received. On contacting to helpdesk, they denied to give the same....
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B
BrindaV
Apr 6, 2020
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inappropriate treatment

Address: Apollo hospital, Karur

My brother met with an accident and was admitted in apollo hospital, karur on (16.01.2020) which was the nearest. He had a fracture in his left shoulder and there was swelling. Dr there did not stabilise his pain and cornered us surgery to be done immediately. We accepted and he did a wrong surgery, for a major fracture instead of fixing plate after proper reduction, he placed k-wires. Everything done with money mind, due to their lethargic...
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J
jagdishbrao
Apr 1, 2020
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dispensary asking for secret number of atm cards for bill payments

Address: Appollo hospital dispensary, Visakhapatnam, Andhra Pradesh, 530046

Sir, my name is n jagdish rao, mob. No [protected], regular customer of vadlapudi, visakhapatnam dispensary. For corona prevention steps are taken deliver medicines at entry of shop itself which is good. However for payment by card shopkeeper is asking for atm card secret number. Which is illegal as per guidelines of rbi. They give justification that machine card cord can not reach till entry. My suggestion is learn from petrol pumpscard payment...
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Mallikarjuna Reddy Kollukuduru
from Hyderabad, Telangana
Mar 27, 2020
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exchange of excess stock of medicines.

Address: My Home Jewel Apartments, Madinaguda, Hyderabad -500049, 500049

Purchased medicines at apollo pharmacy, my home jewel apartments, madinaguda, hyderabad -500049. Expiry date of the medicines is september 2020. Today, i requested the shop keeper to exchange the excess medicine - eight strips of sheecal tablets (Calcium tablets with vitamin d), but they declined to exchange the excess medicines. I request you to advise them to accept exchange of excess medicines.
K. Mallikarjuna reddy
[protected]br...
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S
[email protected]
Mar 26, 2020
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no sanitizer, mask

Address: Lake city Kodichikanahalli Bengaluru Karnataka, 560068

Feel very repeated complaint that there no sanitaizer and mask in Appolo pharmacyin lake city Kodichikanahalli Bengaluru, no still not available please help🙏...
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H
haneeshb
from Hyderabad, Telangana
Mar 23, 2020
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fraud management asking money towards employees/pensioners

Address: DRDO Apollo hospital, kanchan bagh, Hyderabad, Telangana

We went for medication of my father on 21st march, 2020 saturday to cghs hospital (8). Doctor * sir referred us to visit nearest hospital to avail services. We went to apollo hospital drdo, kanchanbagh for medication. Receptionist and op billing people are asking money to visit doctor, when i said that my father is a pensioner then they are asking us "to submit credit memo or else pay bill and you can visit doctor". After visiting doctor,...
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Suresh Ni
Mar 9, 2020
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billing settlement process in apollo children hospital

Address: Chennai, Tamil Nadu

I had my son ACH1.[protected], AC01.[protected] undergo surgery in Apollo Chennai. I am thankful to Dr. & his team for the successful surgery, the doctors and nurses who helped him recover post-operative. But I am hugely disappointed and probably would avoid Apollo any further based on the experiences with billing and admin team.

I was initially told the surgery costs would be Rs. 250000/- with 4-5 day stay. We were good to be...
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U
Unique Coaching Centre Bndm
Feb 22, 2020
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service

मैं पिताश्री को ओपीडी में दिखाने के लिए डॉक्टर के पास गया, डॉक्टर के आधार पर एडमिट करके उपचार करने का बात कही, यहां मै हॉस्पिटल का सिस्टम बताना चाहता हूं।
इमरजेंसी द्वारा...
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V
Vaibhavx
Feb 18, 2020
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allocating wrong room

Address: Gandhinagar, Gujarat, 382424

My grandfather was admitted 3 days ago. He is an ONGC employee and he was alloted a Single ac room. But the hospital gave us a double bed room. They are going to make a bill of single ac room. My grandfather is facing inconvenience there.
Some of the staff is also not professional, they send nurses who doesn't have experience. One example is when a nurse came to take blood sample and spilled blood all over bed....
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N
naveendr2006
Feb 16, 2020
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medical negligence and

Address: Indraprastha Hospital, Sarita Vihar , Delhi, New Delhi, Delhi

I am Anesthetist for the last 25 years and i am shocked to see the unprofessional behaviour of doctors in Apollo Hospital, Delhi, India .
As a doctor, i could save the hand of my father but cant imagine how many patients are dying or suffering because o[censored]nethical and unprofessional behaviour of doctors .
My Father had chest pain and we rushed to Apollo Hospital, Sarita Vihar, Delhi and as per my colleague advice, I admitted...
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