[Resolved]  Apollo Pharmacy Igate Patni, Noida — Twice amt debited for single transaction made

Address:

Gautam Buddh Nagar, Uttar Pradesh

I had purchased medicine from apollo pharmacy igate patni noida on 06/02/2014 of rs 134.45/- using kotak debit card ending 3616 on checking mini statement and online internet banking i saw that my savings a/c has been debited twice with the same amount of rs 134.45/- invoice num-000843 approval code 090427 batch no-000466.Even the poor staff mr. Kalamuddin swapped my card twice a time saying the first transaction was declined by bank.He should not to swap it twice the fault was here.

I asked back the apollo staff (Mr.Kalamuddin emp id- 19514) at igate noida but he told me to contact the bank.Next day he rudly said me to talk to my manager mr rupesh (Contact -[protected]) he wasn't return the said amount.

I add the screenshot of my bank details and purchase slip as proof.