Kotak Mahindra Bank Customer Care

Kotak Mahindra Bank Customer Care

Kotak Mahindra Bank Ltd

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Tollfree Phone:1 800 02 6022
Webpage: www.kotak.com
Satisfactory Rating
1%
Complaints
796
Resolved
7
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Kotak Mahindra Bank related photos (49)

Kotak Mahindra Bank Complaints & Reviews

Kotak Mahindra Bank - Kotak Saving Account no 01830010008322 CRN No 18139616

User
 Gurpreet2510 on Aug 28, 2015
Rs 224.72 which was debited on 31st May’15 for replacement of debit card which was surrendered in your office as the old card was showing error in my Mom Amarjeet Kaur Saving account No. 01830010008322 CRN NO 18139616 was not reversed as of now....
Complaint comments Read comments Complaint category Banks

Kotak Mahindara Bank - Cash not dispense

User
 chandra.spark on Aug 24, 2015
Couple of days ago I made a transaction and it was unsuccessful, but amount got deducted from account. I logged the complaint to the customer care and they are saying it will take seven days to return of your amount. My concern is why a customer need to wait for such a long time to get his own money back without any reason. In just one day they also closed the complaint without resolving it. I asked them to reopen the complaint or resolve the issue first, but they didn't. Customer Care executives behaviour are pathetic, they disconnect the call while customer is talking and keep saying sorry, but...
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Kotak Mahindra Bank - Cash W/d Disptue

User
 chandra.spark on Aug 21, 2015
Couple of days ago I made a transaction and it was unsuccessful, but amount got deducted from account. I logged the complaint to the customer care and they are saying it will take seven days to return of your amount. My concern is why a customer need to wait for such a long time to get his own money back without any reason. In just one day they also closed the complaint without resolving it. I asked them to reopen the complaint or resolve the issue first, but they didn't. Customer Care executives behaviour are pathetic, they disconnect the call while customer is talking and keep saying sorry,...
Complaint comments Read comments [1] Complaint category Banks

Kotak Mahindra Bank - Account not exist but getting Statements

User
 rajesh ranjan das on Aug 21, 2015
Hi I am Rajesh Ranjan Das, PAN Card: AHPPD9434M, Email: rajeshdas26@gmail.com, last one year i am getting statement from Kotak Mahindra, whereas I don't have any account in this Bank. Regarding this issue I spoke to Customer care, written mail to customer care, personally visited their bank so many times and even submitted a complaint against this bank on RBI portal but still my problem is remain same. Still I am getting statement from Kotak Mahindra. I don't have any option where to go and to whom i should complain. Last time I got a call from person but he never contact me again. Please help...
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Kotak Mahindra Bank - Cheque number 006764 not deposited

User
 sarvapria on Aug 21, 2015
On 18th July 2015 I, Sarvapria.K customer relationship number- 65689470, account number- 9411303885, deposited a cheque (cheque number 006764) of Rupees 6, 245 at an ATM of Kotak Mahindra Bank attached to the bank on Outer ring road in J.P Nagar, Bengaluru. The day being a national holiday on the occasion of Eid, I expected it to be deposited by 21th July 2015 because the days in between were Saturday and Sunday. Well, needless to say it did not get deposited, so I waited for another 3 or 4 days. When I had no news of the cheque, I went to the same branch of the bank and enquired and the representative...
Complaint comments Read comments [1] Complaint category Banks

Kotak Mahindra Bank - Balance deduction without informing the rules and procedure for the salary account

User
 Akshatha Bongoni on Aug 19, 2015
Hello Sir/Madam, this complaint is regarding my kotak edge corporate salary account. I was previously employed in a private company for the first time in Hyderabad, Telangana. They opened my edge corporate salary account with kotak mahindra bank without informing the terms nd conditions regarding the charges. I left my first job on 30th March 2015. I received my salary till march and my last month salary got credited in the month of April. After that every month i am doing some transactions into that account and i am using it. Last time when i have done a transaction of amount rs. 2300 in my kotak...
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Kotak Mahindra Bank - Credit card charges

User
 mdnizam8444 on Aug 12, 2015
I received a kotak credit card 4166451440083399 with a limit of just Rs.15000 and that too cancelled by the bank without any reason and none of the staff able to give me a reason. anyways i just used the card once before it got cancelled. it was of Rs.641 and i didnt receive any update on statement and payment related message. later on August 5th i receive an alert of overdue on account. immediately i made the payment. August 2nd was suppose to be my due date which i came to know later. thn these bank has levied around Rs.600 as late payment fee and denying to reverse the charges. i request you...
Complaint comments Read comments Complaint category Credit Cards

Kotak Mahindra Bank - Oriental bank of commerce, e block connaught circus, new delhi 1

User
 Gagan Rawat on Aug 11, 2015
Dear sir, i was handling a card of abn amro bank, a company named phoenixARC i was settled a case of card with rs 15000/- but they are again blaming me that i have a one more card payment due they are making call on my office number and doing misbehave with my staff. please do something with this company their number 9891908430, 8505922121...
Complaint comments Read comments Complaint category Credit Cards

Kotak Mahindra Bank - Almost 2 months i had not receieved my debit card and cheque book.

User
 dhanmanti yadav on Aug 11, 2015
I had given 10000 cheque to open an account in kotak mahindra bank but its almost 2 months i had not received my debit card and cheque book and even i called to kotak mahindra bank to say them that you people are not sending my kit to home at least i will come to your bank and i will take for that also they are agreeing., My registered phone no. is 9643879895. Kindly help me out regarding this....
Complaint comments Read comments Complaint category Banks

Kotak Mahindra Bank - Account not exists with this bank but getting statement

User
 rajesh ranjan das on Aug 5, 2015
Last one year I am getting mail from Kotak Mahindra and I don't have any account with this bank. Regarding this I went to Kotak bank Pune, I called Customer care and even I forwarded that mail to customer care.They replied me on that mail and mentioned that next time we will not get such any mail from their bank. But still the problem is same.My PAN card : AHPPD9434M and mail id : rajeshdas26@gmail.com Thanks & Regards, Rajesh Ranjan Das 0-7743901878 PAN: AHPPD9434M...
Complaint comments Read comments [1] Complaint category Banks

Kotak Mahindra Bank - Atm machine shows cant despense money but money debited from my account

User
 kundanyadav on Aug 1, 2015
yesterday i tried to withdraw 900 rs from ing vysya kotak bank atm near v3s mall laxmi nagar new delhi, but Atm machine shows me message unable to dispense money then on my phone i got 2 messages, 1. cash withdrawal of rs. 900 made ... 2. rs.900 is credited to your a/c... towards reversal of ATM txn no 521215629188 but when i checked it out on my mobile banking it was still showing -900 and they were no credit record showing, also i took mini-statment again it was showing money deducted and no refund for that failed atm transaction, WHAT KINDA SERVICE IS THIS WHY KOTAK TOOK MY 900 RS, I NEED...
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Kotak Credit Card - Beware of using Kotak Credit card

User
 psuresh2204 on Jul 31, 2015
Dear All, Beware of using Kotak Credit card, I had very bad experience with Kotak CC while applying they told no annual fee then only I applied, after year gone they have charged annual fee that time I reach to customer care they said your card is with annual fee of Rs 500 if you not using 15000 in a year. I said I am not ware of that please reversal my annual fee for this time I will use my card of rs 15000 in a year to avoid annual fee. They accepted and reversal my annual fee but unfortunately before that statement is generated with late fee for that annual fee and then my annual fee is...
Complaint comments Read comments Complaint category Credit Cards

Kotak Mahindra Bank - Regarding Credit Card complaint and kotak fake promises

User
 Mohit123400 on Jul 28, 2015
Hi, My Name is Mohit Mehra, here i am registering the complaint against Kotak Mahindra i know its a big bank but i know media can help me regarding this complaint My Kotak credit card no.77325236 and my card is blocked Actually i am a valuable customer of kotak sinse 1.5year and my payment will regular to credit card but due to my mom was expire so i am not able to pay money for 1 month but i told everyone that i have some financial issue so i ll pay within 1 month and they are agree and executives told me that pay 1400 and 2000 and no intrest on card and i ll pay that but after 1 month...
Complaint comments Read comments Complaint category Credit Cards

Kotak Bank Credit Card - False commitment and misguidance from kotak executive

User
 Anurag Sahai on Jul 27, 2015
On monday, 27 july 2015 12:36 pm, anurag sahai wrote:


Hi subramanyam,

Mr rajo, executive from kotak bank, came to my office whizchip and told me
We are issuing credit card to employees of whizchip company and there is
No any kind
Of fees and no hidden charges. I told him that already i have citi credit
Card without and charges / fees and i do not need.

But rajo requested me to take kotak credit card for no any kind of fees
And hidden charges and on his request and as
He told there is no any kind of fees...
Complaint comments Read comments [1] Complaint category Credit Cards

Kotak Bank - Unauthorized Transaction has been done by Kotak bank Credit Card [Resolved]

User
 Amitesh vijay on Jul 23, 2015
HIii, One Unauthorized transaction has been done through Kotak Bank Credit Card and amount is Rs.4000 (Approx.). My Credit Card No.# 5437-0561-0066-4717 and Service Request No:1 3656293661. As per kotak team, This is secure transaction and OTP also has been generated but actual that i did not get any OTP when this transaction has been done and also i did not get any Email or SMS regarding this transaction. I always received Email as well as SMS when any transaction has been done through my credit card but i did not received any information when this transaction has been done. As per statement...
Complaint comments Read comments Complaint category Credit Cards

Kotak Mahindra Bank - collect money for wrong way

User
 Saunesh Jain on Jul 22, 2015
I have Ing vysya bank account and bank cut the charges. when i complain you he says me why you complain you are not a lower and i close your complain with out any solution. Pls solve i earn my money with very hard working pls return my money....
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Kotak Mahindra Bank - ATM -Money not dispensed but debited from account

User
 ramhawale on Jul 18, 2015
Dear Sir, I would like to inform that on dated 14.06.15.I have used my ATM of KOtak bank in Oriental bank ATM at phase-II, noida my money 10000/-not dispensed but debited from a/c.I have complaint to Kotak bank on same date(Comp. ref no.1-3608417561) and money was credited on dated-22.06.15 and then again money was debited from my a/c on dated 24.06.15 then again I have complaint to bank but no response get till the time and my money 10000/- also not credit in my a/c (Comp. 1-3628000179, date-26.06.15 & 1-3642060566, date-06.07.15). Account name-Satya Dev Bank name- kotak bank A/c no-01810040026064...
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Kotak Mahindra Bank - False commitment Credit Card Block unblocking Related

User
 raj 0025 on Jul 15, 2015
I have already complaints kotak bank and bank provide many time complaints number 3608066868 / 3607777126 / 3607777126 / 607331416 but not any action Dear Team I am an Cradit Card holder with Kotak Mahindra Bank (Card No 4166451400520075). My Card is block is Due to non Payments your Collection manager Mr Samtani mob (8818888553 ) ( indoor office ) Call me and says please paid card payment and I m unblock your card and I have paid total payments and extra payments but my card not unblock till date and I m call customer care 01166006622 your Executive says I m not unblock your card card...
Complaint comments Read comments Complaint category Credit Cards

Kotak Mahindra Bank - ATM -Money not dispensed but debited from account

User
 ramhawale on Jul 14, 2015
Dear Sir, I would like to inform that on dated 14.06.15.I have used my ATM of KOtak bank in Oriental bank ATM at phase-II, noida my money 10000/-not dispensed but debited from a/c.I have complaint to Kotak bank on same date(Comp. ref no.1-3608417561) and money was credited on dated-22.06.15 and then again money was debited from my a/c on dated 24.06.15 then again I have complaint to bank but no response get till the time and my money 10000/- also not credit in my a/c (Comp. 1-3628000179, date-26.06.15 & 1-3642060566, date-06.07.15). Account name-Satya Dev Bank name- kotak bank A/c no-01810040026064 current...
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Kotak Commodities Services - Refund not recieved

User
 amareesh on Jul 14, 2015
My complain for CONTRACT NO. : NCDEX/R /15790 Trade Date : 10/12/2014 in my Account HOOL6 with kotak commodities services . i am having an commodity account named annamma khatri client code Hool6 . Due to wrong information about the lot size of Guarseed given by the dealer i had got a loss of 19400/- rs which should be 1940/- rs . The dealer told me the lot size is 1 mt or 1 point = 10 rs but the actual size was 10 mt or 1 point = 100 rs . The dealer even didn't call me when the price was 30 rs up .after the complain to the service center of kotak they assured me to refund the amount but till...
Complaint comments Read comments [1] Complaint category Stock Market

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