Apollo Tyres — Air Bubble

We are owning Dzire 5Seater which bought 9 months back in Sep 2022 from Shenbaga Cars - Pondicherry
2 weeks ago, our driver fortunately noticed air bubble in front right-side tyre and immediately he informed us to look over which made us to reach out the Suzuki showroom before any mishap as such a tyre burst would happen if left unexamined. It just crossed only 9000KM.
Suzuki service person sent a report with a statement that it is not a manufacturing defect and was due to external factors so not considered for replacement, said in a negligent manner.

A question that’s being raised here is are we inefficient in utilizing the car which would have shown the reality in few months or Apollo tyres for the sheer negligence which installs a tyre with minimal defects and after days o[censored]sing the vehicle, blame on customer stating that its because of external factors not the manufacturing fault?

Also, The car is being not used for the last 10 days, and going on still that totals to a huge loss Apollo Tyres would be responsible for the delay in providing a resolution stating baseless reasons.

If it isn’t any manufacturing defect, why does this issue start troubling us from the first few months after car delivery? If every issue that arises in apollo tyre is not considered a manufacturing fault and not qualified for replacement even under warranty, How could we drive without any worry about our safety with the rest of the tyres from the same brand? Or with elders and kids? Also,
if it’s a manufacturing defect, how come is it allowed to be fitted on this car while in production?

We are utmost worried about safety to drive Car with rest of 3 tyres also from Apollo. Seems, 5 years warranty by them is just for namesake and nothing else.

To conclude, we urge Apollo tyres to provide valid resolution by replacement of new tyre reason being under warranty.

Car Showroom: Shenbaga Cars - Pondicherry