Apollo Tyres — Complaint about the guarantee offered by the Apollo on tyres

Address:

Megha Fibres

Apollo is a good tyre company and always assured about its quality and we always believed in the quality offered by the company to its tyres but we unfortunately we purchased tyres from Rajesh Tyres dealer of apollo dated 6/3/2023 whose Invoice no. is 18487 from the dealer of Pali Rajasthan and the dealer offered us the guaranty on the tyres purchased from the dealer but in within 15 days from the purchase we got cut on a tyre and when we complaint about the problem to the dealer he refused to replace the tyre and told us that Apollo doesn't offer any guaranty to the tyre purchased and badly abused my staff and said very offensive language to him.
Let us know that Apollo offers any guarantee to its tyres or not and if any guaranty is offered by you please take certain actions regarding my purchase and dealer so that in the future he doesn't repeat this behaviour with another customers.
Please reply to this complaint as soon as possible and make sure to replace the tyre.
Regards,
Devendra Dhoka
[protected]
Enclosed: purchase Invoice