[Resolved]  Apollo Tyres — Tyre for hyundai creta got cut inside the rim part.air not holding inside

Address:

Budhanur, Chengannur

Hi sir,

I am writing this regarding a tyre issue which i bought 3 months back from chengannur showroom. The rear tyre's air keep reduced several times.i thought it is normal and i refilled the air and keep traveling.but recently 2 weeks before i again found rear tyre air reduced.so i checked with a shop to rectify if there is a puncture or not.they found air bubble coming from rim side and they dismantled the tyre from rim.there we found a small portion is got cut.I went to the chengannur showroom and informed.they sent the tyre to apollo main office.Finaly i got the message saying that
"COMPLAINT SMS
Dear Customer, Your tyre received vide Recpt no [protected] has been examined & has no workmanship or material related issue - Apollo Tyres"

Nobody is taking any responsibility against this.
What shall i do now?i am running in my stepini tyre.i any tyre get puncture or other issue then i will be stuck in road.please help. this is a request or i shall move to other legal formalities.
Kindly do the needful.

Thanks
Menin mathew
[protected].