Apple India — exchange offer for ipad

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201303

You have launched an advt on 1st dec 2017 on times of india where you have guaranteed a minimum exchange value of rs 8000/ and a store discount of rs 1000 for all old ipad models 2nd gen and above. However, i went to your authorised prem reseller store izenica in noida. They have only offered rs 5900 on this though it is aworking excllnt condition one without scratches, perfectly working touch screen, working charger, no heavy scratches, no discolouration, no cracks, no cracks, no lines, it has normal signs o[censored]sage. The izenica store is in gip mall store no 17, noida up. I went to mega store (Another apple store) on 2nd floor in the same mall and they offered me rs 7500. I fail to understand why do you give the advertisement when you cant honour. Really sad from apple.