Apple India — Iphone 14 Pro- Faulty Product

I bought my iphone 14 pro on 19th March on Chroma(online). This comes with a one year warranty from apple. Since July onwards which is just 4 months from purchase, my images and videos started having tiny water droplets like dots. I noticed this only in September when i paid close attention to the images and videos. The following are the incidents that followed:

1. I visited Ample Care( apple authorised service centre). They ask me erase all data and take off my screen guard(costing 1000 rs). And ask me to sign a t&c while submitting my device. The person tells me that by signing this t n c i would be agreeing that my phone screen or case could get scratches during repair and i should be okay about it. The list of t n c didn't contain such clause, so I said, i agree to the written t n c and would consider it as my consent, not anything vebal. The store person snatches away the ipad and aggressively asks me to leave.

2. I contact apple care support online and raise a ticket. They ask me to take my fon to another service centre and get it checked.

3. At the service centre (another branch of ample ) i am told that this is a damage caused due to laser light( strong party lights) and is not covered under the warranty. But for certain cases apple might give an exception.

4. I contact apple again, they say that they would do the diagnosis and help me get a positive resolution.

5. They ask me to share sample pictures and videos via a link (which i was unable to upload, so i asked them for help again, which was simply ignored)

6. They said that their engg team has confirmed that this is laser damage (without even checking the photos and videos)

My stance is that-

It can't be said a physical damage which i am responsible for because i have not exposed my phone to any strong laser light after purchase

I asked apple to give me example of what intensity of laser light can cause this because I am not a pro photographer, neither have i clicked pictures of laser rays or been anywhere where there were laser rays

If this laser damage is due to the usual airport scanners etc then the product itself is faulty and not suitable for market

I want to either be fully reimbursed the money I spent on buying this phone and return back the phone/ get the phone replaced/ get my all my cameras replaced by apple. In addition to this i want them to compensate for the mental harrasment i went through in the last few weeks and the loss of my screen guard.
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