Apple India — Mental harassment by apple customer care service

I have filed a complained to apple customer care service for resolving my iphone issue ...i have called like 10 times ...3 to4 times a day and talking for 2 hrs minimum to one person (in short 4-6 hrs a day) disturbing my work and ruining my mental health and talking to new person every time when i call up and explaining my issue to everyone ...firstly i was told that they will give me a call back regarding the updates of the case but nobody called up and then when i call them they make me wait for minimum 15 mins to 30 mins (thinking i have no work at all ) on call for transfering call to escalating team and then i request them to please give call to same person who was handling the issue but nobody agrees to the same and i end up talking to the new person and explains all the issue to the new person, till now i have spent atleast 12 hrs in total n even more calling them and talking to them ...they promised that they will give call back once its gets overtime and call disconnects but i dont recieve any call and again i had to call up myselves and again talk to new person and ask for new resolution ...but nobody is helping me out ...they are harassing me alot ...mistreating me alot ...wastiing my time, energy and money ...they are mentally harrasing me ... disturbing my work life and mental peace also ...it is ruining my health also...
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