Butterfly Gandhimathi Appliances — Manufacturing defects

Address:

Chennai, Tamil Nadu

Reference:
Manufacturing Serial No BT[protected]

We have purchased new 3B LPG gas stove from (Butterfly) Vasanth & Co dealer, wide Bill no [protected], dated 14/11/2012. we have in issue while staring the 1-st burner it is getting abnormal sound, which very dangerous in safety aspect , when we reported to nearest your service center.
The found some parts need to be replaced and they wants to bring the stove in to service center.

First of all we will not agree for replacement spares / service in new stove
this is your quality issue in manufacturing material defects.
when i ask dealer Vasanth-co they are not providing exact solution
ask to contact service centre
Do not buy any home appliances from Vasanth-co

Regards
R.Balasubramanian