[Resolved] Kutchina Sleek — unsatisfactory service | |||
RESPECTED SIR MADAM MY NAME IS DVAIPAYAN BASU THAKUR WITH ID NUMBER 10705711 HAD MADE SEVERAL CALLS TO THE KUTCHINA COMPANY IN REGARDS TO THE COVERAGE OF THE HOLE THROUGH WHICH THE THE OUT LET PIPE WAS EXERTED AND I HAD REPEATEDLY TOLD THE CUSTOMER CARE DEPARTMENT THAT TO KINDLY SEND SOME ONE TO COVER THE HOLE WITH THE HELP OF THE PLYWOOD AND I WOULD BARE ALL THE EXPENSES REGARDS TO THAT . THIS COMPLAIN WAS LAUNCHED IN THE COMPANY WITHIN THE STARTING OF THE MONTH OF MARCH 2013 BUT THEY HAVEN'T TAKEN ANY ACTION REGARDS TO THAT IN STEAD I HAD TO MAKE SEVERAL CALL IN ORDER TO MOVE AHEAD WITH THE PROCEDURE BUT NO USE ONLY THEY ARE GIVING FALSE PROMISE THAT THE JOB WOULD BE DONE BUT NOTHING TILL NOW... INSTEAD THEY HAVE GIVEN ME A DOCKET NUMBER :[protected] .. BUT I AM NOT SATISFIED WITH THEIR SERVICE SINCE NO ONE IS TAKING ANY INTEREST REGARD TO THAT . I EVEN CALLED THE SALE PEOPLE TO DO THE JOB BUT NO ONE CAME TILL TODAY . SO IF AT ALL SOMETHING CAN BE DONE THAT WOULD BE APPRECIATED . THANKING YOU YOURS SINCERELY 26-03-13 DVAIPAYAN BASU THAKUR [protected] ( MOBILE NUMBER ) Was this information helpful? | |||
Sep 10, 2018 Complaint marked as Resolved Verified Support Aug 08, 2018 Kutchina / Bajoria Appliances Customer Care's response Hi, We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Meanwhile you can also call us at our toll-free number:[protected]. Regards Team Kutchina | |||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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