[Resolved]  TV Teleshopping / Big Mop — Broken received product and also its replacement.

Address:

Ajmer, Rajasthan

Order No T02130675.
Today at 19.00 Hrs. I received one more shipment against my complaint
as replacement of my broken received Big Mop bucket. When opened the
package, I surprised when I saw one more Big Mop complete with one
more broken bucket. It seems that your whole consignment of this
product is defective with broken buckets and nobody is checking the
product before dispatch. The quality control is poor of your site.
please stop selling at least this item through your TV teleshopping and
save your clients from being cheated. I purchased many items from
Tradus, Flipkart, ebay, homeshop18 etc sites but this was my first
experience with TV teleshopping and it is too bad. Please see the
Pictures of both broken buckets attached with this mail. Please
arrange to collect both these waste broken Big Mops and arrange for
the refund of the same as now I can no more believe that I can get one
intact bucket from Tv teleshopping. Although I got Two Mops against
the cost of one but both of them are useless without safe bucket. I
believe you do not have any single piece of safe bucket with this Mop
in your stock and you are cheating the customers by selling this
defective product. Please do needful or else I will go for some other
alternatives.