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HomeShop18 Customer Care

HomeShop18.com

Bangalore Gpo, Bangalore
India - 560001

Customer Care Phone Numbers and Contacts

Phone:+1 800 180 0918
Mobile:+91 (0) 120 445 5918
Corporate Headquarters Address
7th floor, FC-24, Sector-16A, Filmcity, Noida
201301, Uttar Pradesh, India

TV18 Home Shopping E-commerce Address
TV18 Home Shopping Network Ltd
#26/27, East Wing, 8th Floor, Raheja Towers, M.G. Road
Bangalore - 560001
 
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HomeShop18 Complaints & Reviews

HomeShop18 - Replace or Refund

User
 md.rizwan663 on Nov 24, 2014
hello sir/madam, we have placed an order for a singer juicer mixer grinder which we have not received in a good condition.order no.957182049. suborder no.91484483.please kindly replace or refund our amount back.please replace or refund our amount back it soon as possible. thank you....
Complaint comments Read comments Complaint category Electronics & Appliances

HomeShop18 - sewing machine from homeshop 18

User
 Ananya Thorat on Nov 24, 2014
I had buyed a sewing machine from hs18 on 2 April 2014 which was not working from the starting I tried to call the hs18 customer care but they gave me no of manufacturing company i call the company too bt there was no answer i asking them to take machine back n give my money return but they said that theyy can't take it back as it was a rule that it should be back in 48 hrs of buying they chitted me i want my money back...
Complaint comments Read comments Complaint category Appliances

HomeShop18 - Homeshop18 - Suborder num#83999691: Return refund not processed in 3 months!!

User
 shkanchan on Nov 24, 2014
I bought 2 topsheets from homeshop18 in August. Quality of those bedsheets was terrible so I decided to return the product. To my surprise, they asked me to courier the bedsheets back to their vendor address and promised to refund me the courier charges.I sent the product back by Indian postal code and it came back to me within a week. Then they told me to write suborder number on the top and resend the product back to them. I did that and the product again came back to me (No reason was mentioned anywhere on the envelope for its return). Now, without any shame they ask me to send the product...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

HomeShop18 - non receiving article.

User
 pramode on Nov 23, 2014
Dear Sir/Madam I had booked combo of our sarees worth Rs.999/- under order No. 968119113. The article was not received by me after the booking/ Then I made a complaint to your Homeshoppe Executive. He promised me to send the article as early as possible. Now, In your tracking I have found a message saying that consignee refused to take the articles. This is false. No courier man came to me. Courier person made a false statement. I have purchased so many articles from Homeshoppe. There is no occasion when I refused to take the articles. You contact the courier company and ask them why their man is...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

HomeShop18 - delivering a defective HCL TAB & non compartible key-pad

User
 chinmayee bhuyan on Nov 22, 2014
I Chinmayee Bhuyan, from Bhubaneswar have purchased one HCL Dual Core 3G Calling Tablet which was delivered with invoice no. TARA/14-15/285173 Dated 01/11/2014 by cash on delivery. The name & address mentioned in the retail in-voice is not mine. The key-pad provided was not compartible with the TAB & the TAB is not supporting 3G NET-WORK also. When I approched HCL servicing centre I was informed that its mother board is to be changed & it will take 15-20 days.In spite of lodging complain for several times(8-10) no action has been taken for replacement or return of the product. Even though...
Complaint comments Read comments Complaint category Products & Services

HomeShop18 - cheating request number #678888

User
  Gurparkash Singh Dhanoa on Nov 22, 2014
Home shop 18 are non reliable cheaters which shows different items displayed on t.v shows and send different items to customers. The government should take strict action towords such shoppers . They are doing second time such non trust worthy dealing with me. Atleast I will stops and try to convince many peoples in my city not to trust HOME SHOP 18 9417225158...
Complaint comments Read comments Complaint category Electronics & Appliances

HomeShop18 - broken items

User
 aasmita on Nov 22, 2014
Dear sir/Madam on 28-10-2010 i place my order to buy a make up kit, but when I received the courier I got broken and open lick lipsticks and colour of lipstick was spread on the courier box, just because of bad packing, i am unsatisfied, i want to save money but I think i waste my money. Very much unsatisfied with my purchasing . Will u replace the items...
Complaint comments Read comments Complaint category Health & Beauty

HomeShop18 - Penta dual core wifi tablet Received BROKEN

User
 sharmaashok on Nov 22, 2014
Sir, Ref. (Seller Name- Tarash Overseas pvt. ltd., plot no-5, sector-27, Near Ssr corporate tower, Faridabad, Haryana-121003) (Order No. 958525967 dt. 17.11.14) & Sub order no.- 92885799 we have purchase online, Penta Dual core wifi tablet with coloured keyboard (non-calling ) white-1No. of Rs.4999/- vide bill no. TARA/14-15/320370 DT. 17.11.14 ON COD basis received on 18.11.2014 through Aramex. when we open the box we found that the tablet is broken and we have complaint on same day over phone that the said tablet is received broken and again we complaint on phone but no...
Complaint comments Read comments Complaint category Electronics & Appliances

HomeShop18 - 954785931 FOR KARBON MOBILE REPLACE AGAINST REFUND AMOUNT

User
 rohitrajmehta on Nov 21, 2014
THIS IS INFORM YOU THAT AGAINST THE ORDER NO.954785931 I AM REQUEST FOR DD ON 3RD NOV AND CONFIRMATION TO YOUR EXCUTIVE YOUR CHEQUE DISPATCHING IN 2 WORKING DAYS BUT TILL DATE I AM NOT RECIVED MY CHEQUE.YOUR TEAM PROVIED THE CONSIGMENT NO.EU101567532IN BUT IT IS WORNG NUMBER. I AM TRY TO MANY TIME FOR CORRECT STATUS BUT WE HAVE NOT RECEIVED ANY CORRECT STATUS. PLS LOOK INTO THIS MATTER.AND KINDLY SEND ME THE CHEQUE STATUS. THANKING YOU SHANKAR PRASAD...
Complaint comments Read comments Complaint category Mobile Handsets

HomeShop18 - defective tops

User
 Qamran on Nov 21, 2014
This refers to my complaint id 116914677 where I have purchased two tops after receiving them I found that size doesnot fit as it's size seems to be defective. When I called regarding the same and I convinced the customer person for refund of my money, I was told ok we call u within 45 hrs back how to retutn the product back and after receiving it back we will initiate the refund. After 45 hrs I didnot received any update regarding the same and I called again for the same and first I was told it cannot be refunded when I asked them that in previous call I was assured of refund now how it's not possible...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

HomeShop18 - Homeshop18 not give me refund

User
 rathod ankur on Nov 21, 2014
I Order Set Of Cushions. I Return the product Coz Of Product is not same So i want my refund back.. but Homeshop18 Not give me refund till 2 Months..I also give Proof of delivory to homeshop18.. My order no is : 950802181 Suborder No : 84756209...
Complaint comments Read comments Complaint category Appliances

HomeShop18 - Mini Muskan

User
 ღ♥ஜ Swt One ஜ♥ღ on Nov 21, 2014
Dear Sir, As per the company policy all details provided you but still I have not received the refund money. This is my bad experience with Homeshop18. Kindly do this asap. Details are below: Product Mini Muskan order no. 957153213 suborder no 91454409 courier sent to you by Maruti Courier POD no 229337433 dted 14/11/2014...
Complaint comments Read comments Complaint category Products & Services

HomeShop18 - Payment Adjustment not done.

User
 VeenaUpadhyaya on Nov 21, 2014
We ordered for an indo-western outfit, then asked for replacement that very day of receiving the product. The product was picked from my house after more than 2 weeks, and it has already been more than 2 months and we have not received our product. We have called more than 10 times but we only got false promises and till now we have not received our product. We asked the costumer helpline people to atleast send an SMS regarding the status of our product but we did not receive that even. We have never seen an online shopping company showing such negligence and lack of interest to a regular customer....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

HomeShop18 - Wrong Item Delivered

User
 Amy02 on Nov 20, 2014
I have lodged the complaint on 05 Nov, but nothing has been acted till date. The Complaint no was #672516. GREAT SERVICE RECOVERY ... Amit Lal Dear Team, I have self ordered the below mentioned item, I was to order another item as well but was just waiting for the delivery of first item, But to my surprise it was not complete. S.No. Product Description Expected Delivery Order Value (Rs.) 1 Kundan Necklace Set By Zaveri Pearls Seller: Zaveri Pearls Delivered in 15 Working Days 690.0 Product code No: 31646475 But the item delivered to me was incomplete and broken in...
Complaint comments Read comments [1] Complaint category Jewelry & Watches

HomeShop18 - Homeshop18 cancelled my product and no refund

User
 Jaspreetvirdi on Nov 20, 2014
I had placed an order around 15 to 18 days back for Jensen stainless steel set. The company made me wait for so many days then I had worse experience with their courier Express. I kept calling everyday for my product spoke to three different people from homeshop18 gave false promises and without informing me cancelled my product and processed my money for refund. Finally I spoke to Jay Prakash from homeshop18 who was rude and not at all helpfull. I had very bad experience and complete time and money waste from homeshop18. Finally they said it will take another 7 to 10 days to get my money back....
Complaint comments Read comments [1] Complaint category Appliances

HomeShop18 - Faulty Berg Roti maker

User
 Ash2014 on Nov 19, 2014
On evening 15/11/2014 Berg Roti maker was delivered to my home After using it for first time The product seems that proper Earthing has not been done for the appliance my wife got mild electric shock when touching it Every other kitchen appliance is running smoothly as usual have sent several mail regarding this to customer care they sent automated response no calls from customer service so till date...
Complaint comments Read comments [1] Complaint category Appliances

HomeShop18 - Scrap mobile given by Homeshop & Micromax

User
 casureshdas@gmail.com on Nov 19, 2014
I have purchase one Micromax mobile A075 from homeshop but it was shutdown in within 3 months and when i have called homeshop they have said to go to service centre and i have gone in Optical Solution, Barrackpore, WB and they have deposited my mobile and given a slip with no. 4101. But the surprise thing is that they said micromax sale scrap mobile through online with some free gifts and there is no guarantee to repair it and asked me to come after 3-4 months. I feel cheated..Please help me. Invoice No. TARA/14-15/112883 dt 26-7-14 With Regards112 Suresh Das...
Complaint comments Read comments Complaint category Mobile Handsets

HomeShop18 - HCL ME Tablet dosnt have those features which they claimed on TV

User
 zakzakzaki on Nov 19, 2014
We bought a HCL Tablet on cash on delivery mode, but those features are missing which were mde up on TV, They claimed it on TV that it is an HD product and also it has been mentioned on the packed of the HCL tab but when we tried to get a hold of the company's call centre they actually admitted it but not ready to get it back and refund the amount. I am a media person but before taking any further step i just want to use milder activities to have my issue resolved one such i am doing it like this... Following is the detail of the item Invoice number - TARA/14-15/291345 Invoice date - 03/11/2014 Order...
Complaint comments Read comments Complaint category Electronics & Appliances

HomeShop18 - i gate this chenel bcz he is a big lier

User
 roopsingh421 on Nov 19, 2014
mane hcl ka tablet buy kiya tha ... Mujhe pasend nai aaya i don't like it so i return or i ask for refund mujhe bola giya ki aapko aapka refund 11-12 day me mil jaye ga but ab jab ki 24 days se uper ho gya ha abi tak refund nhi mila ... I'm get angry now ma jab b call krta ho muje bol dete ha aapko aapka refund 2 days ma mil jaye ga but nai milta ... I want justice muje mera refund chahiye ... Mere pass sari calls ha mene calls record ki ha jis ma muje bola gya tha ki aapko aapka refund mil jaye ga but abi tak nai mila aager mujhe mera refund nai mila tu ma es company k uper case kero ga ... I want...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

HomeShop18 - VERY POOR SERVICE -misbehavior..misconduct

User
 Aatish Shukla on Nov 18, 2014
Very imp I take this opportunity to highlight this information for general awareness I ordered a shipment from HM18 around 1 month ago, which went through a lot of mishandling and poor response from HM18. The delivery date was delayed up to two weeks for which no information was provided to me. The customer care executives used few un-accepted words to communicate and gave around 3 complaint numbers(None of which was closed by HM18). Around 15 -emails were sent in regards to misbehavior of the executives, for which I have not received any response till date. The same was brought to the...
Complaint comments Read comments Complaint category Cosmetics

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