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HomeShop18 Customer Care

HomeShop18.com

Bangalore Gpo, Bangalore
India - 560001

Customer Care Phone Numbers and Contacts

Phone:+1 800 180 0918
Mobile:+91 (0) 120 445 5918
Corporate Headquarters Address
7th floor, FC-24, Sector-16A, Filmcity, Noida
201301, Uttar Pradesh, India

TV18 Home Shopping E-commerce Address
TV18 Home Shopping Network Ltd
#26/27, East Wing, 8th Floor, Raheja Towers, M.G. Road
Bangalore - 560001
 
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HomeShop18 Complaints & Reviews

HomeShop18 - Service dissatisfaction

User
 Kavya Sadhu on Apr 18, 2014
Hi, I am Kavya. I had placed an order of Earth Buddha Leaf 3D Mural having dimensions 20.32 x 4.45 x 25.4 cm (8 x 1.75 x 10 inches) weighing 700 g. The product I received was 12 x 3 x 16.2 cm with light weight. Details of the order are: order no. : 943128431 order value : Rs. 619/-...
Complaint comments Read comments Complaint category Online Shopping

HomeShop18 - Defective Sewing Machine of Singer

User
 hsingh1972 on Apr 18, 2014
We booked order No 942175685 for Singer sewing Machine. The Product was delivered on 4th April 2014. The Machine is defective and not working.We contacted Home shop 18 Customer care, they gave us the customer care no of Singer. Complaint no 1336 was booked with Singer, but nobody visited till date 18.04.2014. We booked various complaints with HS 18 also, they assured us that we will collect defective product and replace with new one. However, even after booking three complaints with HS 18 no action has been taken. We are unable to contact Singer because nobody picks up the call. Please Help....
Complaint comments Read comments Complaint category Appliances

HomeShop18 - mismatch of the size of my bangles

User
 swagatika sahu on Apr 16, 2014
sir, with a lot of sorrow i want to tell you that, i have purchased bangles ( Beautiful bangles by reins lifestyle 296-2.6) with the product code 30269654 and order no.943005647 but the actual size of bangles are quite smaller than my ordered size. hence i request you to kindly take this product and refund my money back. for which i will be highly obligied. thanks!!!...
Complaint comments Read comments Complaint category Jewelry & Watches

HomeShop18 - non refund of my amount

User
 nisha chandwani on Apr 16, 2014
I bought the Bajaj steam iron from hs18.By mistake I ordered it two times and paid money for two iron than i cancel my 1 order but i didnt get refund yet...plz help.i have complaint my times but they r not refunding..my order no is922994775 which was order on 2/3/2013 by me(nisha) from hs18...
Complaint comments Read comments Complaint category Appliances

HomeShop18 - Very, very poor service - abusive language

User
 harisrafat on Apr 15, 2014
Hi
I am really surprised to see the customer service my Homeshop18.This is one of the worst services I have ever came across.
I order two products and they both were defective.
I have been calling Homeshop since 5 days and the team was not filing my request, after when they filed it they told me that there will be a reverse pickup after two day when I call them again I was made aware that there is no reverse parcel facility at my place.
I m now asked to send these 6 Kg of parcel back to homeshop 18.
is this some joke . I am really paranoid and disgusted with the...
Complaint comments Read comments Complaint category Products & Services

HomeShop 18 - product ordered and received different

User
 madhusmita nath on Apr 15, 2014
This is really unexpected from a company like Homeshop18. I ordered for 5 Tasser Art Silk Sarees by ZOHA on 22.03.2014(product code-30535999).To my utter surprise I received a totally different product (product code-30570367, suborder no-74890195) from the product that I have ordered. So I send back the product through First flight courier(CN no-MU0916023) on 31.03.2014 for replacement on complaint no-99037375. I talked to the customer care and they assured me that the product will be replaced and sent to my address within a week and the money towards courier charge will be refunded soon. But till...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

HomeShop18 - Defective battery of Spice mobile

User
 mmka612 on Apr 14, 2014
I had purchased a mobile of Spice M-5415 dual Sim vide my order no 942741359 sub order no 76067553 through Home shop18. The invoice no is BLR/042014/3978 and was delivered to me on 11th April 2014 at 19 hours. The battery of Phone is swollen and can not be used. This was informed to home shop18 immediately on customer care.E-mail also send to this effect. The customer care of Spice 011-42921000 does not respond. Home shop is niether giving replacement or refund the payment instead asking to contact Spice who does not respond, . I am unable to run around for replacement as I am a senior citizen,...
Complaint comments Read comments Complaint category Mobile Handsets

HomeShop18 - micromax mobile A72 display not working.

User
 211185 anil on Apr 13, 2014
sir, i bought this mobile from homeshop 18 in 16 july 2013 at saharanpur. after few days its display not working properly. its make me a lots of trouble. then i gave it to delhi micromax service center. but after 3 months they gave it to me without solving that problem, not only they do it so, but also take out all its screw & both (front& back) camera not working. i am very depressed for all these problems. what can i do .please solve my problem as soon as possible. it is in warranty period. its INVOICE NO. TARA129816, INVOICE DATE 16/07/2013, ORDER NO. 927631523, ORDER DATE 14/07/2013...
Complaint comments Read comments Complaint category Mobile Handsets

HomeShop18.com - item is not delivered to me but still hs18 not providing me refund

User
 r5t on Apr 12, 2014
order number:942167365, it is not delivered to me hence i raised the complaint 6 days ago and i am calling from last 6 days and sending email too but they are neither replying me nor solving the issue, EVERY DAY THEY DO PROMISE FOR CALL BACK WITHIN 2 HR BUT THEY NEITHER CALLING ME NOR HELPING ME, and even today i called 2 times and their representative was not talking properly to me, HE WAS SAYING IT IS DELIVERED TO, HE WAS TRYING TO SAY THAT I AM A LIER, AND HE WAS SAYING TO PAY AGAIN TO GET THE ITEM EVEN THOUGH I ALREADY PAIED PREVIOUSLY, PLEASE PUNISH THEM AND PROVIDE ME MY MONEY...
Complaint comments Read comments Complaint category Online Shopping

HomeShop18 - Micromax 5.2Inch Android Dual Core Phablet-A075

User
 Seshadri Srinivasmurthy on Apr 10, 2014
I have placed order for subject product with Homeshop18 on 6/Apr/2014. I recieved the product on 8/Apr/14. Buyer Order# 942623661, invoice dated 6/Apr/2014. The major problem with the product is battery is not charging!!! When I tried to lofge complaint online through Homeshop18 customer care number, it was great mess! Those people on the other end are simply dumb and idiots! They are listening to me and keep repeating same word in hindi "What Orde I can place for you"...when ever I say I need to lodge complaint deffective product, they use to tell "Sorry we cannot hear you, we are disconnecting...
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop18 - Wrong advt. and lucky draw fake updates

User
 Teradyne123 on Apr 8, 2014
Hello Consumer complaint team, HomeShop18 has cheated us by giving fake details and wrong updates Hello Homeshop manager, Good Evening. This is Anand here and I have placed my first order from your organisation yesterday after watching your TV show. I am going to the consumer court. If you have any justification, please provide it asap.. - During the show, it was mentioned that the lucky draw for samsung LED TV will be there for the customer ordering the item - I have ordered for the Princeware 40 Pc set yesterday. - The lucky draw was not announced yesterday whereas for other...
Complaint comments Read comments Complaint category Appliances

HomeShop18 - Crystal 6 in 1 Food Processor

User
 Anitaveerd on Apr 8, 2014
Dear Sir, I baught CRYSTAL 6 in 1 Food Prcoessor on line from home shop 18 vide orderl no.941713833 dated 23rd march-14 and got the same on 01.04.14 but after few days it is stopped working hence I did complaints many times. All the time they registered complaint but not responding accordingly. I am now fed up with all things. I just want to raise complaint againt HOME SHOP 18 for the same....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

HomeShop18 - Supply of single bed sheet instead of double bed sheet

User
 rajeshdutta on Apr 7, 2014
I placed one order through online ( Homeshop18.com ) for Mesmerization
Polycotton Double Bed Sheet Set vide sub order no 74094943 dtd
09/03/2014 and on 19th March I received a poor quality single bed sheet instead of good quality double bed sheet. Immediatley, complained but no action till date from Home Shop 18 totally silence and not giving any reply or calling me back against my repeated call to them. Every time they are hearing silently and suggesting me that they will call back. But never I got any call or solution or commitment.

Home Shop 18 is a great CHEATER.
Complaint comments Read comments [1] Complaint category Online Shopping

HomeShop18 - Spice Mobile Handset Model No M6110

User
 Asim Modak on Apr 6, 2014
Dear
Sir/madam


I purchased spice mobile m6110
Handset vide invoice no:-tara-1259341 on march 04, 2014 order no 940549183
Dt.04.03.2014 via blue dart courier at durgapur(West bengal).


The handset problem in show
Memory card in out sometimes.


Speaker problem in income call
& out go in calls.


Battery backup is poor. I have
Already submit two times the handset in spice servicing centre in purulia
District. But they are not success the problem...
Complaint comments Read comments Complaint category Mobile Handsets

Home Shop18 - Spice MI504 defective mobile delivered and not been replaced from 13 days

User
 Rahul Chawda on Apr 5, 2014
Home shop 1 8company is not interested in giving the solution after selling the product.

i have been order a Spice model MI 504 from HOMESHOP18 on 21 march 2014. After a week i have been recived that product on 26.march 2014 at 9.00 o clock after reciving a phone i put it on charging for 8 hrs and since morning i insert a sim and get start from start buttom its sim that the mobile not working like display not working. at the same day i talk to castmer care fro the same and he advise that please send this product to home shop18 we will immedeatly replace but since from 27 march 2014...
Complaint comments Read comments [2] Complaint category Mobile Handsets

HomeShop18 - wrong product delivered against the order placed

User
 Akkkkiiii on Apr 4, 2014
this is unexpected from the company like homeshop 18 . we ordered rangbahar by jewellery holi special worth re. 2899 order no. 940916973 sub order no. 74125443 having product code 31644795 but we received the product which was totally different from the one which was shown on the television and also on website of homeshop 18.we are feeling cheated and deeply hurted .so we are sending the product for replacement on complaint no.99225049.please help to send the right product or refund my money...
Complaint comments Read comments [1] Complaint category Jewelry & Watches

HomeShop18 - Manufacturing defect in product, HS18 refuses to return/refund [Resolved]

User
 vinaysharma1701 on Apr 4, 2014
This is an unexpected response from such a famous online shopping website. I bought a product for Rs.7000, it was a combo offer, I ordered Bhalaria Dinner Set and a cassarole set was there in the combo offer. I received(not even asked before delivery) the product on 22 march 2014. I checked everything on 24th and found that one of the casseroles has a manufacturing defect in it. I called the customer care of HS18 but to my surprise they simply said its out of 48 hrs now and we would not entertain any complaint on the product. I was stunned. This was not expected from them. Then after repeatedly...
Complaint comments Read comments [2] Complaint category Appliances

HomeShop18 - company is not interested in giving the solution after selling the product.

User
 sslsingh on Apr 3, 2014
i have purchased a BSNL PENTA PS501 phablet from HOMESHOP18 on 13 jan 2014. After a week touch pad of my phone start working slowly and after few day more it has gone completely out of order without any physical damage i have complained about it in HOMESHOP18 so many times but every time the give me a no. of penta head office where i could not get solution of my problem bcoz the no. which has been given to me is not a toll free no. whenever i call on that no. noone attend the call and it finishes all my money....
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop18 - 1050ml Container missing

User
 sachin.daitkar on Apr 1, 2014
Reminder = 2 Dear sir, After long Followup still no any action & replay from your side. Thanks & Regards, Sachin Daitkar. 09822787314 09860626649. 09890392039. -------------------------------------------- On Sun, 30/3/14, SACHIN DAITKAR <daitkar@yahoo.co.in> wrote: Subject: Re: 1050ml container cap missing To: "care@homeshop18.com" <care@homeshop18.com> Date: Sunday, 30 March, 2014, 6:59 PM REMINDER = 1 Thanks & Regards, Sachin Daitkar. 09822787314 09860626649. 09890392039. From: SACHIN DAITKAR <daitkar@yahoo.co.in> To: "care@homeshop18.com"...
Complaint comments Read comments [1] Complaint category Appliances

HomeShop18 - 1050ml Container missing in princeware container set

User
 sachin.daitkar on Apr 1, 2014
Dear Sir / Madam, Please see the attachment of 40Piece Princewarecontainer Set . I have purchased 40Piece Princeware container Set - OrderNo-940931753.After reciving material one No. 1100ml container cap missingfound.Please Take Nacessary action & Arrange the 1100mlcontainer cap...
Complaint comments Read comments [1] Complaint category Appliances

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