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HomeShop18 Customer Care

HomeShop18.com

Bangalore Gpo, Bangalore
India - 560001

Customer Care Phone Numbers and Contacts

Phone:+1 800 180 0918
Mobile:+91 (0) 120 445 5918
Corporate Headquarters Address
7th floor, FC-24, Sector-16A, Filmcity, Noida
201301, Uttar Pradesh, India

TV18 Home Shopping E-commerce Address
TV18 Home Shopping Network Ltd
#26/27, East Wing, 8th Floor, Raheja Towers, M.G. Road
Bangalore - 560001
 
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HomeShop18 Complaints & Reviews

HomeShop18 - ZAVERI PEARLS AMOUNT RS. 999/- REQUEST NO # 590697 COMPLAINT NO. # 911066 DATED # 2ND SEP 2014

User
 arinjain on Oct 2, 2014
I LAUNCHED MY COMPLAINT AGAINST THE ORDER OF ZAVERI PEARLS, REQUEST NO # 590697 ORDER NO. # 911066 ON DTD. # 2ND SEPTEMBER 2014 FOR CHEQUE REQUEST AND FROM YOUR SIDE WE RECEIVED THE MAIL I.E., YOU WILL RESPONSE BACK TO US IN WITHIN 2 WORKING DAYS. BUT TILL DATE NEITHER WE RECEIVED ANY CALL OR MAIL FROM YOUR SIDE AFTER THAT, NOR RECEIVED OUR AMOUNT I.E. RS. 999/-. YOU ARE REQUESTED ONCE AGAIN THAT YOU RETURN MY AMOUNT I.E. RS. 999/- PLUS PARCEL EXPENSES I.E. RS. 200/- WITHIN A WEEK TIME. OTHERWISE I'LL BE FREE TO INITIATE CRIMINAL PROCEEDING UNDER SEC. 420, 467, 468, 471 AND UNDER SEC. 120(b)...
Complaint comments Read comments Complaint category Jewelry & Watches

HomeShop18 - Replacement issue with LAVA smart phone

User
 Quadir Shaikh on Oct 2, 2014
I have bought a LAVA IRIS smartphone from Homeshop18 in december 2013. After 7 months the phone developed a network problem. I gave the phone at the nearest lava service center and then returned it after 20 days with a DOA letter saying the phone is not repairable and you will be provided a brand new handset from the buyer. Kindly send it to the buyer with DOA letter. I called homeshop18 from 19th sept 2014 to arrange a reverse pickup and provide a new handset. But till today there is no specific date to provide new handset. Shaikh Abdul Quadir. Home shop 18 order number - 9935595737 Complaint...
Complaint comments Read comments Complaint category Mobile Handsets

HomeShop18 - Defective product supplied

User
 sivaprasad@hs18 on Oct 2, 2014
I have purchased a Handy Vaccum cleaner from HS18, it was not functioning from the first day itself. I have given
several complaints thru phone and emails. Now they are telling to return the product and asking me to wait for 10 days (that also there is no guarantee that replacement will get). Please find below the Order no and Suborder no.

Order No. 953643187
Sub order no. 87759939

My complaint no registered with HS18 are given below.

email send to customer care 614092 dtd 20.09.14
112802603 dtd 20.09.14
112802721 dtd 20.09.14
Complaint comments Read comments [1] Complaint category Electronics & Appliances

HomeShop18 - Return Casio Women's Watch Enticer LTP-1230D-1CDF(SH33)

User
 Sufia Siddiqui on Oct 2, 2014
Dear Sir, I have purchased Casio Women's Watch Enticer LTP-1230D-1CDF(SH33) from HomeShop18 against Order no.- 953748745. But, after seeing the original watch I have noticed that the dial of the watch is very small as we saw online. Hence, i need to return this watch and order a new one. Kindly let me know the procedure....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

HomeShop18 - Refund Rs.1799/- against purchase of product Moli Premium range of 3 designer Kurtas.

User
 DC Panigrahi on Oct 1, 2014
Sir, I have booked product Moli Premium range of 3 designer Kurtas order No 953923245 on 20 Sep 2014. You had delivered same on 25 Sep 2014 which is old stock, low quality and less of Rs.100 coupon. At the same day I had complained to your office for refund Rs. 1799/- against purchase of product Moli Premium range of 3 designer Kurtas vide complaint No.113231509. Your office staff assured me wait for 24-48 hours for call from complaint section till now I have not received any call for refund Rs. 1799/- from your office. Afterthat I called around 10-12 times and request to transfer my call to...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

HomeShop18 - ORDER NO.- 953720301 DATED- 17-09-2014 CASSEROLL SET NO. 6 VALUE NO.-1199/-

User
 arinjain on Oct 1, 2014
SUB ORDER NO: 87841383 COMPLAINT NO. - 113670533 DTD. 30/09/2014 THE CASSEROLL SET NO.-6 RECIEVED ON 30-09-2014 ARE NOT AS PER OUR SATISFACTION AND THE QUALITY IS NOT UPTO THE MARK. WE ARE NOT HAPPY WITH YOUR SERVICES ALSO. KINDLY RETURN OUR MONEY ASAP AMTD. RS. 1199/- AND COLLECT THE PARCEL BACK FROM OUR ADDRESS AS BELOW: ARIN JAY JAIN 1880/26 SANMATI OPPOSITE ANA SAGAR LAKE LINK ROAD AJMER (RAJ)-305001 INDIA MOB NO.-9314394688...
Complaint comments Read comments Complaint category Utility Services

HomeShop18 - Order Mismach placed the order Spice MI-506 and Received M-6110

User
 Shah Alam7262 on Oct 1, 2014
Dear Sir I MUKHTAR ALI pleased a order of Spice MI-506 white all ready pay Rs 5500 but i received spice M-6110. customers are fool when i call to customer care executive told me return the product as per given the address as per Homeshope18 return policy ( 48 hours return policy which means that you can request a return within 48 hours of receiving the product by you.). Awaiting for replry Name : Mukhtar Ali Order No : 95442659 Contact No : 09804016716 Address : C/O Mukhtar Ali, Raigachi Sesh More, P.O Rajarhat, Kolkata Near Kallu Tea Shop, India, PIN - 700135...
Complaint comments Read comments Complaint category Mobile Handsets

HomeShop18 - home shop 18 do not give me my replacement

User
 ANANTAROY101 on Sep 30, 2014
My order ID 951635543, I ordered a MICROMAX CANVES POWER A96 Mobile on19/08/2014 And I Received the courier on 03/09/2014 But I shocked when I opened it, It was a Spice 2G Mobile. Therefore I Send back It on 05/09/2014 for replacement. But they have not try to give me my Mobile which I ordered. Now it is 30/09/2014 They have no responsibility, I am suffering very problem. Please help me, Email: mylifegoingon@gmail.com Ph- 9641343137...
Complaint comments Read comments [2] Complaint category Online Shopping

HomeShop18 - damaged dress

User
 mata99 on Sep 30, 2014
my order no. 954124055 the dress material is being delivered on 27-9-2014, but the dress material is damaged when it was opened. so, kindly exchange the material as soon as possible and i want other dress material not the same piece model because it is black mixed dress, which i am not preferring . m.babita...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

HomeShop18 - NON SUPPLY OF SHORT SUPPLIED ACCESSORIES WITH MOBILE PHONE

User
 vijayjawal on Sep 30, 2014
I HAD BOOKED SWIPE SENSE MOBILE PHONE ON 05.09.2014 THROUGH SBI DEBIT CARD PAYMENT ON SAME DAY. AS PER ORDER THERE SHOULD BE ONE MOBILE HAND SET, TWO BATTERIES, CHARGER, USER MANUAL AND ONE FLIP COVER IN THE BOX. BUT I HAVE RECEIVED THE BOX ON 13.09.2014 AFTER LAPSE OF 2 WEEKS WITHOUT FLIP COVER . IMMEDIATELY I HAD BOOKED COMPLAINT ONLINE TO CUSTOMER CARE REPRESENTATIVE. DISPITE THIS NO ACTION WAS TAKEN BY HOME SHOP 18 TILL 22.09.2014. ON 22.09.2014 I AGAIN ENQUIRED ABOUT THE STATUS OF MY COMPLAINT BUT NO SATISFIED RESPONSE RECEIVED FROM HS18. THEN I HAD REGISTERED/SUBMITTED TICKET ONLINE TO HS18....
Complaint comments Read comments [1] Complaint category Online Shopping

HomeShop18 - Delayed replacement of set of 12 lipsticks by color care

User
 csshobhita on Sep 29, 2014
I had received the product on 29/08/2014 & the very same day, logged a complaint to the home shop18 Customer Care Executive stating problems with the product and need of Replacement. Customer care executives have told that after collecting the defective product, new product will be dispatched to you within week. On 6/092014 product was collected through courier .But now it has been long time and completion of the whole month but still my product is not yet delievered to me. I have made many calls to executives after that, but my efforts were in vain.Still I have not received my product....
Complaint comments Read comments [1] Complaint category Cosmetics

HomeShop18 - cheating in product selling

User
 AJITKUMARROUT on Sep 29, 2014
I am the regular customer of home shop-18 but now i thought it the cheater site in online shopping business . its product cust is very much high as compare to flip cart and snap deal site. also its customer support is very poor. you may look a product cost NOKIA ASH 311 PRICE IN HOME SHOP-18 AND FLIP CART YOU CAN GOT 2500/ RUPESS LESS IN FLIP CART....
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop18 - Celkon smart phone

User
 Homeshop on Sep 29, 2014
A phone was booked on 3rd Sept 14 and shipped on 6th Sept 14 according to the SMS and E mail received on confirmation Id, till 29th Sept 14 no sign of delivery, called at least 35 Time at Homeshop 18, all the time a standard repl y was given . It will be delivered in 48 or or 72 hours . Good call centre and a bad business unit...
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop18 - spice 508 screen not clear..

User
 arun ranjan on Sep 29, 2014
Dear Sir, I have purchased mobile handset of Spice from your company after watching add in TV. Price 4999/- model 508 with order no 952970639, dtd 07.09.2014. I have received the same on 11.09.14. I am so much unhappy with your service because after receiving the same day, handset was getting screen problem, Then I have registered the complain in your company with complain no 112028985.they are send me warehouse address and ask me send the product from courier.i already send product from courier send date is 18.9.14 and they received my courier date 24.9.14 then i call again your cust...
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop18 - WORST ONLINE PORTAL - HOMESHOP 1U

User
 iamkushy on Sep 29, 2014
I would like to tell you that i have came across HOME SHOP 18 as the worst shopping site in my entire experience. You people are bunch of jokers sitting there and having fun. Please change your caption as online fun store and stop giving troubles to the customers. I have made 2 orders for Pathani Kurta - order no.953357839 ( Black color) and earlier order no.952752789 ( Turquoise color). Firstly I received a green t-shirt for order no.952752789 and when i asked for replacement, I never got one. When I called up your nonsense so called customer care, they said I will receive refund in 4-5...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

HomeShop18 - I AM RETURN SAREES. GIVE MY MONEY BACK.

User
 MANOJ BARAIYA on Sep 29, 2014
DEAR SIR, I AM RETURN ISHIN SAREES PACK OF 3 FOR DAMAGE PEACE AND DON'T LIKE THIS QUALITY.WE ARE NOT SATICSFY. I COMPLAINT MANY TIME BUT STILL THEY CAN NOT GIVE MY MONEY IN MY ACCOUNT. I GIVE PAYMENT ON CASH ON DELIVERY. MY ORDER NO.954288205 AND MY COMPLAINT NO. IS 113464111. I AM NOT LIKE THIS PRODUCT, WE ARE NOT SATISFY AND WE ARE UNHAPPY AFTER BUY THIS PRODUCT... THANK YOU MANOJ BARAIYA, RAMDULARE JATAV MOB NO. 8982582682, 9926289782 EMAIL - MANOJBARAIYAMMM@GMAIL.COM...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Home Shop 18 - Ezy Home Electric Insect Killer two time Faulty sand.

User
 VIKPAM.NEHA on Sep 28, 2014
Dear sir My oder nos: 952884263 My oder date: 06/09/14 My complant nos: 111915891 My complant date: 10/09/14 My 2nd reorder nos: 954242291 My 2nd reorder date: 25/9/14 Dear sir My product Ezy Home Electric Insect Killer selling on date: 06/09/14 by Home Shop 18. But two time faulty product sand me Home Shop18. I have 2nd time product on date: 28/09/14 recived one unit fan not working. It is a matter of same for your esteemed organisation to have brought out such products in the market without proper quality control. It is shocking to find the appliance having faulty wiring system. I...
Complaint comments Read comments Complaint category Electronics & Appliances

HomeShop18 - damaged item delivered

User
 kspeerzade on Sep 28, 2014
K, s.Peerzade from hubli ... I had ordered crystal 9pc nonstick cookware set-purple...they have delivered a red set which is having a dent in one of the pans...I have given about 4 to 5 complaints...n they tell it will b deliverd soon...but till now it has not reached me ...More den 3 weeks passed...i am unhappy with d sevice...
Complaint comments Read comments [1] Complaint category Health & Beauty

HomeShop18 - mobile handset of spice model 508 (COMPLAIN NO 112125651), ORDER NO 952989321

User
 ANUDWIVEDI on Sep 27, 2014
Dear Sir, I have purchased mobile handset of Spice from your company after watching add in TV. Price 4999/- model 508 with order no 952989321, sub order no 87072807 dtd 07.09.2014. I have received the same on 11.09.14. I am so much unhappy with your service because after receiving the same day, handset was getting switched off when the charger has been removed. Phone waw working only and only when it was in charging mode. Then I have registered the complain in your company with complain no 112125651. Then I have received the cal from your company that pls charge your handset for minimum 5...
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop18 - Received Wrong and Damaged products Twice

User
 Sumit N on Sep 27, 2014
I have ordered a Neheru coat with shirt ref. order no.(954197641 and complaint no 113394925, 112403101) But i have recived damaged and also wrong product twice, while i called customer care, they indirectly said, "we can not help you and can not returns your money back" i have a lot of bad experience with HS-18, This is one of them This is really a fraud company.I suggested to viewers that never go for Homeshop18 Go for flipkart, jabaong..etc.. The quality of product is also very poor, this is not same as they are showing on TV....
Complaint comments Read comments [2] Complaint category Online Shopping

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