HomeShop18 Customer Care

HomeShop18 Customer Care

7th floor, FC-24, Sector-16A, Filmcity
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

1800 180 0918
+91 12 0445 5918
Track Order


Contact Details

TV18 Home Shopping E-commerce

TV18 Home Shopping Network Ltd, #26/27, East Wing, 8th Floor, Raheja Towers, M.G. Road, Bangalore - 560001
Satisfactory Rating
So far so good - The company responded to our notifications and is working on resolving complaints.

HomeShop18 related photos (370)

Complaints with pictures are more trusted and informative    View all

HomeShop18 Customer Care related pictures (370)

HomeShop18 Complaints & Reviews

HomeShop18 — Abusive behavior by delivery boy

 BaljitKM on Feb 8, 2016
Order Number 41935691755 and 41935818385

This is to logg a complaint for the Courier Vendor who abused me over Phone when I fail to Answer the call as I was in Office.

I got call from Homeshop18 Courier boy however fail to answer, and followed by Text saying "Agge se order mat kario Homeshop18 se" and meanwhile I call the same number and asked him his Name he said Name se kya karegi paise hote aur Order kr deti hai, and disconnected the call. He dropped a Text again saying "Phone toh uth le" and When I picked the call again he literally abused saying...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

HomeShop18 — Super storage prettykrafts

 gruhalakshmi144 on Feb 8, 2016
Dear sir,
My order number 986215727 i ordered super storage pretty kraft orange colour on 30th January 2016 but i received blue colour on 5th February 2016. orange colour name is printed on slip but inside blue colour . i want orange colour plz i want to return blue colour. how i return product .is it any possible boy come and take the product ? then tell me what to do


plotno : 144, Narayanapuram Colony,
Complaint comments  Read comments Complaint category Other

HomeShop18 — Battery problem

 Smiley Lachu Candy on Feb 7, 2016
I have ordered Spice Xlife M5Q+ 3G Quad core Android phone on 24-JAN-2016.. I reaceived that within 4days.. But In that phone battery is not in condition because it cant withstanding charge more than 4hours. when i kept my phone without using 100% of charge totally falldowns to 50%.. I cant able to use the phone without charge even for one day....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

HomeShop18 — Front camera not working

 malay laha on Feb 7, 2016
I have purchased a penta tab from your shop online, it is delivered to me on 05.02.2016 at 4pm. Penta tab model no WS704Q
The said product is defective.Front camera does not work.Get immediate action to replace the product....
Complaint comments  Read comments [3]Complaint category Computers & Accessories

HomeShop18 — Product unsatisfied/fraud company

 Reupert Shann Byrs on Feb 4, 2016
Buy 6pcs & get free 6pcs smart serve by PNB?but the other free 6pcs i did not get also the screw attaching the lid cover is not there..what the heck and when i'm try to argue with this to the complaint department they twisted me around and take me to nowhere....
Complaint comments  Read comments [1]Complaint category Appliances

HomeShop18 — Received a damaged pan support for an order of suryaflame cooktop

 sujit1972 on Jan 28, 2016
Dear sir
I have order a suryaflame cooktop with 54 pcs dinner set mahabachat combo-2 burner (33223077). while unpacking the same in front of courier personnel I found a set of fork(6pc) is missing and in the same time one pan support is damaged/broken.

kindly do the needful . I have given an complaint on tollfree no. for this order no 985138487 dtd.16.01.16

Sujit Kumar Behera
Complaint comments  Read comments [1]Complaint category Appliances

HomeShop18 — Nature-diamond facial with body butter & massager

 gopalpathak1976 on Jan 28, 2016
Order No : 985701357 Order Placed : Sunday, January 24, 2016
Sub Order No. Status
121015183 Thank you for your order 985701357, for product Get Gorgeous - Diamond Facial With Massager From TBC by Nature-Diamond Facial with Body Butter & Massager. Please expect the order to reach you within 2 days. on Wednesday, January 27, 2016,

But it is not delivered, i tried to contact the customer care of Homeshop18, they tell me that product delivered on expected on 29-1-2016 (Friday). What it means i don't know.

The customer of Homeshop18 is very rough, they can't...
Complaint comments  Read comments [2]Complaint category Cosmetics

Home shop 18 — Products are not at all effective as shown in the promos

 pretty girl on Jan 27, 2016
I had seen the highly effective mosquito killer advertisement on home shop 18 and ordered a combo pack (Order no. 981623309) after trying it for 15 days and observed that not a single mosquito got killed instead me and my family got bitten by the mosquitoes and also flying all around the insect killer. I tried the other product and it was the same dissapointment, so i called home shop to lodge a complaint, they gave me jeeves consumer service address and asked me to go and personally hand over the product for repairs/service. I was given a goregoan address, whereas the service centre was shifted...
Complaint comments  Read comments Complaint category Electronics & Appliances

HomeShop18 — Penta 17.78 cm quadcore 3g calling tablet-704q3g red

 narendra dwivedi on Jan 27, 2016
I have purchased Penta 7.78 cm quadcore 3Gcalling tablet-704Q3G red thru Tarash oversease & home shop 18. Battery is shown full charged but play the mobile, it is shown Zero percent. Scratches are found on screen. this is Tablet is old are returnable from other customer. i am not satisfied this Tablet. pl. do the action on priority.mob- 9911165170...
Complaint comments  Read comments [1]Complaint category Credit Cards

HomeShop18 — Used tablet

 Raghujatly Raghujatlys on Jan 27, 2016
You are HomeShop18 employee
agreed that they send me used product Tablet ( penta company)
and he is Mr Ram but he cannot replace because 24 hours are over

you are service is very very bad
I purchase penta order no 985229793 they send me used product

your parking also very very bad i order for blue tablet and blue led watch
and your person send me blue tablet and Red watch

know you can think what your service
Complaint comments  Read comments [2]Complaint category Laptops / Notebooks

HomeShop18 — Replacement of 7" penta tablet

 Sheel Jaiswal on Jan 27, 2016
Dear sir,
Inspite of my four reminders for replacement of my HS 18 order no 984276667 my replacement has not been done, kindly replace my defective piece take action as soon as possible.kindly send red tablet in place of blue.

Tarash overseas pvt ltd
Plot no 5 sec 27 B sahni chauk
Behind corporate tower
Faridabad, Haryana – 121003

7” Penta tablet
HS18 complain no.151064901 date-6/01/16 time-11:52 pm...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Home shop 18 — Regarding fraud commitmnet

 Priyanka Nishant Sharma on Jan 24, 2016
I have purchased a ezyhome product whose order 985266499 in which a Ezyhome resealer is free but when the product delivered the resealer was not working I had registered a complaint against it and from then they are not telling me when will product will be delivered they are giving Fraud commitments....
Complaint comments  Read comments Complaint category Electronics & Appliances

HomeShop18 — Penta bsnl tablet [Resolved]

 nandlal679 on Jan 24, 2016
Dear homeshop18 I boughtPenta 20.32 Cms Quadcore 3G Calling Tablet - 802Q tablets from your website that I've been bad labor tablet sim card that does not work sometime later stops as soon as I have it, I very dependable replacement tablet The tablet had orders from your site with a log cabin on a little tablet I have been to me a replacement as soon as possible it is my complaint number 152610085
Order No. 985385055

mobile number 9818112202

email id
Complaint comments  Read comments [1]Complaint category Wedding services

HomeShop18 — Fraud, cheater, lier, no trustworthy

 Narasinga on Jan 23, 2016
Have received poor clothing material, returned back to them and asked for money back..since a month continuously lieying, cheating by they were dispatched cheque..but not yet am received.. When I called Customer care, irresponsible answers, rudeness, no resolution, now am in a situation that I have lost my hard earned money not like homeshop18 cheating money and no product with me which I was returned to HomeShop18 a month ago.
Planning to give a police complaint..
But be aware that do not buy anything from homeshop18.
Takeout hs18 from your dish TV.
Am planning to request...
Complaint comments  Read comments [2]Complaint category Other

HomeShop18 — Constant wrong delivery of products

 Chef Upasna on Jan 23, 2016
This mail is to state a complaint that I m constantly receiving wrong deliveries since the time you have started direct shipping . On 14th I recived my order of 2no. Of Huma wollen kurtis with 1no. leggings (xxl) . In the package there was only 1no. Of wollen kurti with (xl size) and 1 legging. Though I got the refund but I wanted to gift it to someone because of that I came in embarassing position. Again today same thing happened. Instead of Lavender wollen 2 no. Kurtis. I got one wollen and one of cotton instead of green coloured wollen kurti. It's very sad to see homeshop18 deteorating their...
Complaint comments  Read comments Complaint category Other

HomeShop18 — Fabrics

 Yogesh92 on Jan 22, 2016
Don't buy anything from HS18. They are real
froad. Maine dd free dish pe ek Tv add
dekhe.Order place on 16-1-2016 Order
no.985137671 Monday To Friday Formal Dressing
With Timex Watch - Mafatlal (Seller: NewGene
India) Worth RS. 1499 Plus 99 shipping charges. or maine order place kardeya. or jab mujhe order
received huwa to usmai kuch orhe pic the toltally
wrong product sent by HS18. Jab maine HS18 ke
callcenter mai call keya 21-1-2016 tab unhone
kaha ke ap product wapis kar do courer se. Jab
mai agle din courer office (DTDC) gaya...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

HomeShop18 — Money is deducted from my account by debit card but order placed unsuccessful

 Sushmita Ghosh1002 on Jan 21, 2016
Order no.985477379 Prestige Omega Deluxe Granite Non-Stick Frying Pan - Black
Thursday, January 21, 2016
My name is Sushmita Ghosh from Lucknow UP

I have ordered above item from homeshop18 website and made payment through of Rs. 612 but the amount is deducted from my account PNB but the order has not placed succesfully it is not transfered to the homeshop 18 account.
Please do refund the amount as soon as possible...
Complaint comments  Read comments Complaint category Online Shopping

HomeShop18 — Wrong material received & poor services

 ankurwahi on Jan 20, 2016
Dear Sir,

I also received wrong material form Home shop 18 today & not got proper material as per my order so this is one type of fraud or cheating with customer by home shop 18 & not get any proper response from customer care so it was a big request to not buy any material from home shop 18.

My order- I had placed an order of berg electric tandoor but i received mini berg electric tandoor instead of berg electric tandoor & I paid COD of Rs.2698 for electric tandoor (big) & order no- 985014023 order date_14/1/16 & i need my refund bcoz material not get as per...
Complaint comments  Read comments Complaint category Electronics & Appliances

HomeShop18 — Damage pigeon induction cooktop

 Nahera qureshi on Jan 20, 2016
I will order everwel dinner set 151pcs and free pigeon induction cooker but the induction cooktop is damaged then i request u plz replest this cooktop immediately plz as soon as possible 23 jan 2016...
Complaint comments  Read comments [1]Complaint category Other

HomeShop18 — Surya crystal 3 burner gas stove

 Mathew Pranjal on Jan 20, 2016
Hi my name is Supreetha.This complaint regards 3 burner ga stove, i ordered throgh online and after connecting stove i am getting smell of gas leaking. And the courier person said Warrenty card will be inside the box.But i did not receive any of the Warrenty card by Surya company.If i call them they are not responding properly. Please make sure they call us back and do 1st service as mentioned...
Complaint comments  Read comments Complaint category Products & Services

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