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HomeShop18 Customer Care

HomeShop18.com

Bangalore Gpo, Bangalore
India - 560001

Customer Care Phone Numbers and Contacts

Phone:+1 800 180 0918
Mobile:+91 (0) 120 445 5918
Corporate Headquarters Address
7th floor, FC-24, Sector-16A, Filmcity, Noida
201301, Uttar Pradesh, India

TV18 Home Shopping E-commerce Address
TV18 Home Shopping Network Ltd
#26/27, East Wing, 8th Floor, Raheja Towers, M.G. Road
Bangalore - 560001
 
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HomeShop18 Complaints & Reviews

HomeShop18 - wrong items delivery

User
 ruby saju on Nov 1, 2014
i had placed order no 956280859 on 19 Oct 14 for LP tennis elbow support and flamingo tennis elbow support. Both the items delivered are of wrong size( ordered size'l' delivered size 's'). also, flamingo tennis elbow support of mrp 349 has been completely wrongly delivered. the product received is plain elbow support of mrp 159. cod for both product has been collected. i had raised complaints both online and telephonically on 25 Oct 14 and followed it up. but neither has anybody contacted me nor has the problem been resolved. the customer service of homeshop 18 is pathetic to say the least....
Complaint comments Read comments Complaint category Products & Services

HomeShop18 - delivery of wrong suit of myraa collection

User
 rushda on Oct 31, 2014
Dear team i have requested to deliver suit having product code 32389375, where as i have received another suit having different colour. The price of product which i have requested is of Rs.1499/- where as have received the suit having price of Rs.1299/- Pl replace the same with one i have requested. The detail of product required is as under Product code- 32389375 Suborder No--90526751 order no-956266225 Pakistani Style Georgette Embroidered Semi Stitched Suit by Myraa having yellow suit and black salwar. Rachna-9309037343/9828506644...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

HomeShop18 - Wrong delivery parsal and harassment last 8 days

User
 Vipan Kumar Singla on Oct 31, 2014
sir I have ordered 7 zoha saree at 19 oct 2014. i get the delivery 24 oct 2014. i give the payment 2899 to the bleu dart courier. without opening the packet. because a courier man said that he cant give the permission to open the packet without payment . so I open the packet I was shocked there was a six dress material in a packet.i called the same time to home shopee24-10-14 to 31-10-14 all most 20-30 time .but they asked you go the nearest courier and i go the courier blue dart they asked me give 1085 rupees to the courier but i cant, able to pay for courier. .I want my money back very soon....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

HomeShop18 - Poor quality of Spice 516, its return-reg.

User
 SantoshKumar_delhi on Oct 31, 2014
I have purchased a Spice 516 vide order no-9568242555 which I received on 29th October, 2014.But unfortunately the standard of the product was not up to satisfaction. Even the camera quality, which said to be of 8 mega pixels, is of very poor quality, in compare to other mobile phones ( I compared its picture with Samsung. Karbon and Xiaomi). On 30th October, 2014, I notified the same to your office and lodge a complain(No-116693219) and your officials suggested me to talk with customer care of Spice mobile and they forwarded addresses of Spice customer care, Delhi. I talked with one of them who...
Complaint comments Read comments Complaint category Mobile Handsets

HomeShop18 - Electric tandoor

User
 Abhishek0811 on Oct 31, 2014
We order the electric tandoor on 20 August 2014 order number 951690603 but we didn't get non stick plate in that we have complained many times but nobody has taken any action against it so its my humble request that please give that plate...
Complaint comments Read comments Complaint category Appliances

HomeShop18 - delay delivery

User
 jigneshh on Oct 31, 2014
Dear Sir, I purchased following two products from homeshop18 but still the date i am not received the delivery. Kindly update the same. Order Detil, 1. Order No : 956941085 Dt:27 oct-14. 2. Order No : 957089851 Dt:29 oct-14. Today morning i call to this number(01204455918-NOIDA) for status update but didnt get positive update, then after i serach Noida office contact detail on net and call to Mr.Ranvir on 012004691600 this number he told me due lots of order and man power shortage they are not able to deliver the product on time, he also told me to contact...
Complaint comments Read comments Complaint category Jewelry & Watches

HomeShop18 - Spice Mobile Mi506 received but not in working condition

User
 amit2128 on Oct 31, 2014
Dear Sir/Madam I have purchased mobile from your homeshop18 (Spice mobile Mi506) through online, it was reached to me and I have open the device, but it is not working condition, So I am requesting you please replace it. Details : ORDER NO: 956966927 DATED 27/10/2014 RECEIVED THROUGH ARAMEX DATED 30TH OCTOBER 2014. DOC.NO: 40770895524 MY COMPLAINT NO : 116672247 HOPE YOU DO THE NEEDFUL. With Regards, Amit Saxena, Con.mobile No: +91 8858343579 +91 8726539061...
Complaint comments Read comments Complaint category Mobile Service Providers

HomeShop18 - Have not received product after return for change of size

User
 BKPotnuru on Oct 30, 2014
My original sub order no.: 86691905 New Sub order no.: 89243287 Product: Mini Muskan jewellery set Customer Name and Address: Basant Kumar Potnuru C/o: Shri Chotteylal 143/9, Flt no. 4, 1st Floor Kishan Garh, Vasant Kunj - 110070. Mobile No. 9910072583 alternate mobile no. 9650640657 After initial receipt of the product, the product is returned back to the address 10, Ramdhan Ghosh Lane, Belurmath, Howrah - 711202 requesting to replace the bangle size with 2.6. I was told by the HS18 customercare assistance that the product reached the HS18 and the replacement shipping sent...
Complaint comments Read comments [1] Complaint category Jewelry & Watches

HomeShop18 - gift coupons

User
 Jyoti Sharad on Oct 30, 2014
I Placed an order for solha shringar by colorssence via order 956881645. I have not received the gift coupons of 200rs as promised in the deal.Being such a renonwed You should not fool customers .I am not at all happy with it and will never recommend anyone to shop From your site.Highly dissappointed....
Complaint comments Read comments Complaint category Health & Beauty

HomeShop18 - defective dress material

User
 shehrebanu khaked on Oct 30, 2014
sir/ madam I placed an order on 3rd sep.2014 for the product -Zoha collection of 5 dress materials, product code is 32164231 and the amount paid by me is rs.2000. Order no. is 952669333 . 4 dress material are in good condition but one of the dress's printing is defective .The printing is such that I can't get it stitched . I had made a call immediately and infomed about it and gave the details. I was convinced that the other piece / material will be soon sent to me .After waiting for many days again I made many calls and the answer was that material is now not available so rs. 400 cheque will...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

HomeShop18 - No refund provided since 45 days after returning the product.

User
 pravinfarad on Oct 30, 2014
I ordered Collection of Designer Kurtas by Asmitas from HS18 on 14th September 2014. The order number is 953509687 and suborder number is 87620319. I ordered these Kurtas online by paying Rs. 2099 . After receiving it I found the Quality is not good. I returned it next day i.e. on 19th Sept 2014 by courier by my own expense. from that day the nightmare begins. Everyday I am calling the homeshop 18 customer care for my refund but still (30 oct 14)I have not received the refund. Whenever I called the customer care, I always got the same response that we have arrange the callback from our backend...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

HomeShop18 - zebronics zabpad not working - P.O NO954233189

User
 rajakesava sarma on Oct 29, 2014
I have purchased one zebronica zebpad 7 c 7in android tablet thro you. I have given subcontract to Top Notch Infotronix India PVT Ltd TOPNOTCH against suborder no 88381667. I have recieived the tablet. while cheking I could not download any softewire from Net. KIndly mail me the service centre in Nagercoil. My e-mail id rajakesavasarma@gmail.com. Thanks and regards KESAVA SARMA...
Complaint comments Read comments Complaint category Computers & Accessories

HomeShop18 - not received the gift coupon with my mobile .

User
 rajkumarnair on Oct 29, 2014
i had ordered a online shopping of mobilephone of spice sim phone -M6110, but the gift coupons are missing with the parcel. ( gift coupon of 300/- ).The order was by COD, My details are:Invoice:NITCDRH/DRH/09/2014/2828395, customer name:Manju nair, Invoice Date:17 -sep -2014, Product Detil:30932483, Order#:953637071, kindly do the needful, I never expected this from homeshop18, looking forward for the solution.If it is mistakenly not placed with the parcel, send to my address:migh-125, kphb colony, ground floor, hyderabad-72.my mobile No:9581602484, With Regards....
Complaint comments Read comments Complaint category Electronics & Appliances

HomeShop18 - HOMESHOP18 POCKETED MONEY, DEFECTIVE GOODS NOT REPLACED

User
 Gaurav Shrey on Oct 29, 2014
I made the following order with Homeshop18 Order No.945561003 Order Date May, 24, 2014 Article Austrian Diamond Pendant Set by Sia Jewellers Amount Paid Rs. 299/- On receiving the article the goods were found to be defective as the beads were coming out on their own.As instructed by Homeshop18 the goods were returned to their courier Aramex. Neither the goods were replaced nor the price had been refunded. Homeshop18 acknowledged the dispute on June 14, 2014. Now more than 4 months have passed and I have written a number of emails to them but in vain. Of and on they state that the dispute would...
Complaint comments Read comments Complaint category Online Shopping

HomeShop18 - Defective product sent

User
 dipendras39 on Oct 29, 2014
My self Birendra Singh i order Nova Men's Rechargeable Professional Trimmer (White) - RF 8609, from homeshop18.com, My order no. is 954284985. But the product was defective. Charger wire given is not fix in the trimmer. I call/mail to homeshop18 for replacement of my productbut no respond i get from his/her side. I call about 8-10 times he always say our representative contact you within next 24hours. But nobody contact me till now. Plzzz take legal action on homeShop18 & solve my problem....
Complaint comments Read comments Complaint category Hair and Beauty Salons

HomeShop18 - NON RECEIPT OF RS.350

User
 J K GUJARATHI on Oct 29, 2014
I HAVE PURCHASE SPICE MOBILE BEFORE 3 MONTH AT THAT TIME I HAVE RECEIVED BACK COVER WHICH WAS BROKEN CONDITION AND IMMEDITELY I HAVE BOOK MY COMPLAINT . MORE THEN 90 DAY GONE BUT TILL DATE I HAVE NOT RECEIVED THE REFUND AMT. THE ORDER WAS BOOK THROUGH MY MOB. NO.8733900137 ON SEVERAL MY PHONE TO THE CUSTOMER CARE NO, '...
Complaint comments Read comments Complaint category Mobile Handsets

HomeShop18 - wrong product dumped

User
 jatashankar shukla on Oct 29, 2014
homeshop team, i had never seen such a pathetic online service provideri had ordered two comodities as per preder number 51818 1. first comodityMesmerization Single Top Sheet(52)-Buy 3as product description, orange color sheet were expected, but home shop 18 dumped white color and ran away, now when we call customer care they say that now we take responsiobity to cover it, then courier them back then home shop 18 will replace does that mean once money id obtained by home shop 18 they give damn to customer...you people are money laundering institution who just take money and run away from...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

HomeShop18 - i ball andi5L

User
 vitt on Oct 29, 2014
Its very hopless product don't sold in your site because i suffering perchaced a iball andi5L its just 8 month old mobile and given battery problem since i have changed 3 battery.and now i have asked new battery in service center they told his stopped product that product and don't have a stock a battery.and that type battery dont have in local market also so what i do now.they not given good service. and now im going to do i have report this product in socieal network also...
Complaint comments Read comments Complaint category Car Service Centers

HomeShop18 - Refund of Money,against poor qulity product

User
 Sudhir Sekhar Sahoo on Oct 28, 2014
To, WHOM SOEVER IT MAY CONCERN Sir, I have purchased a Karbon Titanium S2(black) vied order no-954151095 which I received on 27h of September2014.But unfortunately the standard of the product was not up to satisfaction.On 29th September I notify the same to your office lodge a complain(No-113517365) and your officials assured me for refund of the amount and the product will take back by the authorized courier services but since then I have called your office several times but nothing is in vein.Till today non of your officials have called me regarding this matter or any of the courier services...
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop18 - mobile touchpad not working

User
 imranr.2013@rediffmail.com on Oct 28, 2014
sir I purchased Mobile Lenovo A269i ..My order no is 956693661 and i Booked this product on 24-10-2014 and its delivered on 27-10-2014..and when i start mobile the touch pad is not working ..and i call to customer care ..please resolve this complaint..and either send replacement of mobile or say the lenovo service centre address..as possible as early.....
Complaint comments Read comments Complaint category Airlines

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