HomeShop18 Logo

HomeShop18 Customer Care

HomeShop18.com

Bangalore Gpo, Bangalore
India - 560001

Customer Care Phone Numbers and Contacts

Phone:+1 800 180 0918
Mobile:+91 (0) 120 445 5918
Corporate Headquarters Address
7th floor, FC-24, Sector-16A, Filmcity, Noida
201301, Uttar Pradesh, India

TV18 Home Shopping E-commerce Address
TV18 Home Shopping Network Ltd
#26/27, East Wing, 8th Floor, Raheja Towers, M.G. Road
Bangalore - 560001
 
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HomeShop18 Complaints & Reviews

HomeShop18 - higher management

User
 pagaldeep on Jan 26, 2015
hi, This complaint is basically on Atrash Aman, Sukanta Das and anshu wasan, please stop forcing advisors to make a call rude, in the interview hr will tell there is no target as such, but when a executive enters the operations floor then he/she comes to know that there are three targets which has to be met which forces advisors to wrap call fastly which makes 1 or 2 calls a bad one, and one thing if you are terminating any advisor first see the past record and then take the action as per your hierarchy, many times this thing has happen when 1 time a advisor got complaint from the customer...
Complaint comments Read comments Complaint category Online Shopping

HomeShop18 - regard my shipment

User
 bhodu on Jan 26, 2015
i have ordered a product on 24.01.2015 but still now no shipment info provided i called up one pickd up the call named gaurav talked wid me in very bad manner n threathned me n said dat do watever u want ok! i want action to be take n against dis guy n also the company for recruiting dis type of bogus guys doesnt know to behave wid a customer 963281161 my orderid. And my mobile no is 9804041321 take action....
Complaint comments Read comments Complaint category Online Shopping

HomeShop18 - regarding the complaint of spice mobile purchased

User
 vandana nitsure on Jan 23, 2015
Sir i have purchased a Spice mobile M-6110n vide our order no.958359413 dated 14-11-2014 which was received by me on 25-11-2014. now there are too much problems while incoming phones. Also the phone cannot read memory card so that i am unable to use some of apps i.e.Camara. hear a songs. See videos etc. I have given a complaint vide no.123766823 On 21-01-2015. You are requested to see in this matter & replace the faulty Spice mobile handset.I am too much suffering while using this mobile handset. Yours faithfully Vandana Nitsure 9405832393...
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop18 - Manufacturing defect in Spice mobile phone purchased last week.

User
 Kanchan Wyawahare on Jan 23, 2015
I purchased Spice phablet mi-549 from HomeShop18 last week, its micro SIM slot is not in working condition from th e date of delivery. Order details are as follows: Product name :Spice phablet mi-549 Order Date : 3-jan-2015 Order No. :961819879 Sub Order No. : 96317481 Shipping city : Amravati Product Collected on : 14-jan-2015 Payment mode : COD Cost : Rs.6999/-(six nine nine nine only) Shipping Address : Kanchan D. Wyawahare, Gayarti Appt., Dande plots, flat no. 103, near hit-tech hospita, Amravati-444701, India....
Complaint comments Read comments Complaint category Mobile Handsets

HomeShop18 - return and refund

User
 drona.leaderauto on Jan 23, 2015
Sir/ Mam, I am Mahesh Kumar Jha from Patna, I have ordered a Product on 16th Jan 2015, and received on 21/01/2015. but that product we don't like, so i tried to return by calling you People on 22nd Jan at 09:43am, and executive told me that i will receive a call from HS18 for product handover within 24 to 48 hrs. and at the time of evening i got a sms that shows " Dear customer we tried to calling you regarding your hs18 complaint no 123854401, however, your no is non contactable. we will re call you in next 24 hrs for the same" at 06:21pm. but i did not received any call from you guys. and...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

HomeShop18 - Replacement of unfit pants

User
 sanjeevboss on Jan 22, 2015
As per order no.962569435 dtd 15 jan.2015 for pack of 03 cotton corduroy pant for girls 9-10 yrs by KILKARI was found unfit even for 07 yrs child of normal health.The freebie ( sling bag) as promised to be given with the order was not send with the package.Request to replace the same with pants for 13-14 yrs at the earliest.Complaint no.123904835 dtd 22/01/2015...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

HomeShop18 - not refund my payment money.order no- 959078153

User
 awas verma on Jan 22, 2015
dear sir, reference this order no-959078153. i had purses mobile spice mi506 on dated - 24-11-2014 . but homeshop18 unable to delivered on dated-22-12-2014 . then i had send cancellation re question your's sides provided email not receive product for courier . after two- three days i contact the customer care but they can not provided my refunds . in between dated 23-12-201 to 8-012015 i had send many e-mails& calling . but not gated response clearly. i had done talk 1 January 2015 for super wiser he said me you would be find refunds within 4 days but not find in 4 days then i contacted customer...
Complaint comments Read comments [1] Complaint category Online Shopping

HomeShop18 - not refund my payment money.

User
 awas verma on Jan 22, 2015
dear sir, reference this order i had purses mobile spice mi506 on dated - 24-11-2014 . but homeshop18 unable to delivered on dated-22-12-2014 . then i had send cancellation re question your's sides provided email not receive product for courier . after two- three days i contact the customer care but they can not provided my refunds . in between dated 23-12-201 to 8-012015 i had send many e-mails& calling . but not gated response clearly. i had done talk 1 January 2015 for super wiser he said me you would be find refunds within 4 days but not find in 4 days then i contacted customer care on dated...
Complaint comments Read comments [2] Complaint category Online Shopping

HomeShop18 - Replacement Order

User
 hemaksamy on Jan 22, 2015
Complaint Letter My Complaint No: 12214471 against order 961335193 per hiba saree for replacement . I also tell the AWB No: ET514390525IN, India Post date : 20.12.2014 Till now there is no step from your side. I called so many times. There is no response. Please take immediately any step against my complaint. Give me the replacement order or my money. Hemalatha, Tamilnadu....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

HomeShop18 - Gift Voucher Not Receive

User
 Mahesh2810 on Jan 22, 2015
I Purchase Smart phone & in this Rs.500/- Gift Voucher which was to come in Packed is not come . My Order No.961509703 & token compliant is HS18 Care #763372. I repeat compliant but not a sigle response is come from HS18. This is their service & doing nothing in this matter. MAHESH SONI...
Complaint comments Read comments [1] Complaint category Other

HomeShop18 - unstteled order 960666375 with complain no 123409021

User
 Puspendra Dadsena on Jan 22, 2015
My order number is 960666375 Date 30-12-2014 and i given complain against my order that still not updated and every day i was calling to homeshop18 every day they are giving different answer by CCE, and i given complain to then and still they didn't reply, i am really fed up to call again and again other wise just refund my money or place to order my communication address. Kindly solve the query ASAP Complain number:-123409021 Date of Complain:- 16-010-2015 MY registered mail ID:- mukesh_sharma284003@yahoo.co.in Phone number:- 9926113276...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

HomeShop18 - Replacement of denim jeans not taken place

User
 GKArora on Jan 19, 2015
I am Girish Arora . I have ordered two denim jeans (order no. 960488007) of size 32 but it was not fit to me so I ordered a replacement of bed sheets (1. Order no.30501477 of Rs. 719 and 2. Order no. 32554299 of Rs. 849) than I have called again and again from 7th Jan. 2015 but always you said that wait for 48 to 72 hours then after some days your company members said that the sunglasses that were free with the denim jeans are not collected by us and you have not send them but I have given the whole packet which contains two denims along with the sunglasses.I have added the proof also that the courier...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

HomeShop18 - poor quality product ( REFUND MY MONEY)

User
 sonali chandiwade on Jan 19, 2015
hi... I sonali chandiwade I have ordered the touchstone jewellery of 26 pcs from homeshop 18 after the two month the color of chain removed. so we replaced the product to homeshop 18 but we got the damage product so we replaced again the product we got a used product. so again we replaced and now we got only 1 set and 1 earring. we complaint to homeshop 18 customer care we are not getting a satisfied answer lot of time wasted in this calling and all.. I WANT MY MONEY BACK.....
Complaint comments Read comments [2] Complaint category Jewelry & Watches

HomeShop18 - complaint for refund amount

User
 Nandini Mittal on Jan 19, 2015
Hi, I have purchased a product of 7110 from Home shop 18 . I used my 7000 points and 110 was paid in rupees. I have returned the product, but homes shop team refund me only 97 rupees. I have not received my gift voucher payment even-after a lot of conversations and commitments over phone. 240 rupees which was courrier charges for sending back the product has also not been returned. Let me know the one final date when I can get it done as now it has been 60 days. Regards, Nandini 09034940913...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

HomeShop18 - LOW QUALITY AND WRONG PRODUCT DELIVERY

User
 CHINSI on Jan 18, 2015
Sir, I am CHINMAYA RANJAN MISHRA, From orissa, i am a regular customer of HS18 at least from 4, 5 years, we had ordered a no of items by watching HS18 channel, Last time i have ordered a (CRYSTAL INDUCTION COOKER) but after using 10 days it shows problems but after several attempts to repair the product i fail to contact or replay with HS18 team and CRYSTAL, any way i move on from that incident, This time i have ordered a combo of 3 Denim of UBER URBAN, SUB ORDER NO-96388999 when it delivers to me 1- I have seen that out of three jeans 2 of them are of same colour, 2- And even the design...
Complaint comments Read comments [1] Complaint category Other

Home Shop 18 - refund of RS. 2199.00

User
 Ishmita Singhaniya on Jan 18, 2015
RESPECTED SIR/MADAM, I PURCHASED TWO SPICE QWERTY MOBILE UNDER COMBO OFFER ON JAN 11, 2015, WHEN I RECEIVED ON JAN 13, I FOUND THAT BOTH HANDSETS ARE DEFECTIVE, THERE IS NO INCOMING VOICE/SOUND FOR ALL INCOMING CALLS .THE MICROPHONE DOESN'T WORK. IT IS VERY SHAMEFUL ACT BY home shop 18, i want to ask if they send only used /defectives products then why do they advertise for the new ? or their motive is to cheat the people only ...plz expalin or some one should take action against their mean & shameful acts so that like me millions of customers should not suffer like me. i request the home shop...
Complaint comments Read comments Complaint category Online Shopping

HomeShop18 - It is the most pathetic and fraud online site I have come across

User
 Bidipta Samadder on Jan 18, 2015
I ordered a necklace from HomeShop18, to which they delivered me a broken neckpiece. When I tried to return the product, I had to bear the courier charges, which they said, they will return, but they did not till date. After more than a month, and numerous phone calls to customer service, I again received the so called "fresh" piece, which was again not upto the mark. I asked for refund, as I was highly disappointed by now. But, they instead told me to order some other product of that price; which I did. This time again I had to bear the courier charges. Even on receiving the product at their end,...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

HomeShop18 - no response from company reg return of goods purchased

User
 mini1579 on Jan 17, 2015
hi, i bought 'smart you' pack of 3 trendy denims from rusty jones light 36 and recieved the same on 17 nov under order no 958571685. The same day i called them to return the jeans as it would not fit. They told me that refunds department would call within 24-48 hrs. since then i have been calling them speaking to executives and managers and being promised about a return call.. i even gave them my personal number to call back as the number registered with them is of my father in law. one of the managers did confirm that they have my number as well and they will call back 48 hrs...but still no...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

HomeShop18 - I think A FRAUD has happened BY USING YOUR COMPANY'S NAME

User
 palak pandya on Jan 16, 2015
Respected sir, i am PALAK PANDYA from VADODARA, GUJARAT, INDIA. today, 16-1-2015...a salesman came to our home named ARUN (MO.+91-9924501088) . He said that your Homeshop18's shop is going to open in VADODARA, GUJARAT ON 26TH JANUARY 2015 . i just want to know that is there any store going to open there ? as because he has taken 1500/- and given us 3 free gifts which includes an iron, a pan, and a chopper. and given us 57% DISCOUNT ON WASHING MACHINE. is this true or they are frauds by using your name ?? PLEASE DO REPLY AS SOON AS POSSIBLE. MR.ARUN'S FRANCHISE ADDRESS:- D.N.203, shivaji nagar,...
Complaint comments Read comments [1] Complaint category Washing Machines

HomeShop18 - Complaint No. 120457791 dt. Dec. 12, 14 againt product "Singer Food Processor - Kitchen Craft" vide order No. 959393699.

User
 vacint on Jan 16, 2015
Dear sir, Reg. : Complaint No. 120457791 dt. Dec. 12, 14 againt product "Singer Food Processor - Kitchen Craft" vide order No. 959393699. Which already sent to Home Shop 18 3 times. I, hereby, wish to complaint about one of the major problems, which I'm facing only because of Home shop 18 negligence and recklessness. I had order through watching tv channel "Singer Food Processor - Kitchen Craft" product vide order No. 959393699 with the worth of Rs. 4696/- through telephone from Home shop 18. When I get our order and used first time, we found that it was not working properly and defective...
Complaint comments Read comments [1] Complaint category Appliances

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