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HomeShop18 Customer Care

HomeShop18.com

Bangalore Gpo, Bangalore
India - 560001

Customer Care Phone Numbers and Contacts

Phone:+1 800 180 0918
Mobile:+91 (0) 120 445 5918
Corporate Headquarters Address
7th floor, FC-24, Sector-16A, Filmcity, Noida
201301, Uttar Pradesh, India

TV18 Home Shopping E-commerce Address
TV18 Home Shopping Network Ltd
#26/27, East Wing, 8th Floor, Raheja Towers, M.G. Road
Bangalore - 560001
 
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HomeShop18 Complaints & Reviews

HomeShop18 - customer harassment

User
 Pritha Kayal on Dec 22, 2014
I have bought Fbbic Women's Jacket - Black from homeshope18.com. But the product quality was so poor and had lodged a complaint to Homeshope18. Since 1 month I am calling again & again for some resolution but they are unable to give me proper support, either refund me the money back or exchange. I am fed up now. Please do something for humanity sake....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

HomeShop18 - delay for product pickup and refund payment

User
 Bharti Rawat on Dec 22, 2014
To the manger Home shop 18 Dear sir/Mam my name is Bharti Rawat I am very old customer your I have order 12pcs towel set from your side I am really face out very bad experience from ur co. side ur services is very poor no boday responsible in home shop 18 i am daily doing ph call pls pickup the product still I am waiting not given any update home shop 18 really very un professional people are working. pls i am request again urgent take action and pickup product and send my refund . Bharti Rawat order no 960405047...
Complaint comments Read comments Complaint category Insurance

Home Shop 18 - buy roti maker but it not work

User
 sanjoyroy96 on Dec 22, 2014
I bought a roti maker on 09/11/2014, order no. 957994329, invoice no. BERG/14-15/57896 which is not ok to work. Its fanction not work. So i want to return it to u. Before i call u in ur help line . but its not satisfactory. Please resolve it to bring my cash back or else.Name- RONITA ROY ADD.- 4/E, satkari mitra lane, kolkata- 700054. Mobile- 9143221171/ 8100331619....
Complaint comments Read comments Complaint category Electronics & Appliances

HomeShop18 - SHORT DELIVERY

User
 aditya323 on Dec 20, 2014
My order no.960219899 has dispatch through First flight AWB NO.R991Q0365538 is delivered on 18/12/14. Received in my house A/139, P C COLONY, KANKARBAGH, PATNA-800020.Only one PC.But I have paid for two RS.2550/.with my ICICI, debit card on 11/12/14. So, please ensure the second pc delivery urgently.If you need any clarification I will produce. Aditya KR Singh....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

HomeShop18 - about t pad penta tab

User
 aslam baig mirza on Dec 19, 2014
My name is aslam baig mirza from ashoknagar mp professors colony and wants to complain about a tab which we have ordered from home shop 18 on 13th december but jo teb.bheja vo start nahi hua uske saath ek head phone aana tha vo nahi aaya aur uska retail invoice jo saath m dia vo wrong name hardeep singh k naam se aaya h aur humare costumer care pe complain number 121197515 against order number 960297613 team home shop 18 mera contact no 9827821010 h ....
Complaint comments Read comments Complaint category Online Shopping

HomeShop18 - Compalint Regarding Berg Roti Maker

User
 Smitzz.K on Dec 19, 2014
Hello Team, I Lata Raju Kamble have registered a complaint against a product ie. Roti Maker to your customer care Centre. The product is not satisfactory. So I want to return it ASAP. PFA of the invoice for the same. After having a conversation with your customer care service they gave me the Berg Service Centre Contact Nos. which were unfortunately switched off even during the working hours. Its been almost 8 days i have register a complaint & haven't got any solution to this problem. Its a humble request to solve my problem & solve this matter ASAP....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

HomeShop18 - against tablet not refunding my money

User
 preetimalik2 on Dec 19, 2014
I PREETI MALIK PUCHASED TABLET FROM HOMSHOP 18 AGAINESTsub ORDER NO 90154171 AND IT GOT OUT OF ORDER ON NEST DAY . From that day i am following customer care but not getting right path .I also send my tablet Back to Homeshop18. my Compalin no 118258767.I Send many email to homshop 18. but they are not giving any reply on it, such a poor services of homeshop18 . please do needfull and get my money ... (fi rst compaint sort out this is another compalin)...
Complaint comments Read comments [1] Complaint category Computers & Accessories

HomeShop18 - Only 1 Gift Coupon of Rs. 500/- received against Two Orders (1st ) No. 92247769 and (2nd ) No. 92248811.

User
 Charu Singh Bajaj on Dec 19, 2014
I had placed Two sub-order No. (1st ) 92247769 and (2nd ) 92248811 for Product Code No. 31843231 (121pc Stainless Steel Complete Kitchen Set), which both orders No. (1st ).957913617 and (2nd ) 957914579) was delivered to me on 12th November 2014, but due two coupons of Rs. 500/- each has not been received at the time of delivery. I had complaint several times on toll free numbers 1800 2580 918 etc. and then on 17.11.2014, only one Gift Coupon No. CPT6NE5PNEC received through SMS, with condition to use it in next purchase of above 4990/-. Due: one more Gift Coupon of Rs. 500/- which is due for...
Complaint comments Read comments [1] Complaint category Online Shopping

HomeShop18 - Order no 959174893 (15 Jewellery sets) by Knex

User
 sweety1971 on Dec 19, 2014
Dear Sir/Madam, This is very sad to tell you that I have purchased Jewellery Shop (15 Jewellery sets) by Knex which product code is 32892505 from your Homeshop 18 . and it was delivered on 05th of December 2014 . But the same day I have lodge the complaint at evening to return back that product due to the Item is not in good conditions the finishing was not good and some ornaments are breakable. They have registered the complaint and the number is 120096429 on 05th December 2014. Your customer care officer told that the call will come within 72 hours. but till date I am waiting for that call,...
Complaint comments Read comments [1] Complaint category Jewelry & Watches

HomeShop18 - not refund of money

User
 preetimalik2 on Dec 19, 2014
I PREETI MALIK PUCHASED TABLET FROM HOMSHOP 18 AGAINEST ORDER NO 955906689 AND IT GOT OUT OF ORDER ON NEST DAY . From that day i am following customer care but not getting right path .I also send my tablet Back to Homeshop18. my Compalin no 121090541.I Send many email to homshop 18. but they are not giving any reply on it, such a poor services of homeshop18 . please do needfull and get my money refunded...
Complaint comments Read comments [1] Complaint category Computers & Accessories

HomeShop18.com - Non Delivery against advance payment of 5949

User
 growin High on Dec 18, 2014
Complaint: Non delivary of product Online site: Homeshop18 Order date: 11 decc 2014 order no:960159509 problem: I order a mobile phone through online site and made advance payment of rs5949 through net banking. it has been told to me that the product has been shipped through aramex courier, awb no:40839365361 i was later told that the product has been delivered. when i tracked the awb no on aramex.com, i find it has been delivered to KANPUR. i mentioned my address of Secunderabad, i have no link with kanpur, now homeshop18 people are not paying attention to my complaint, they...
Complaint comments Read comments [1] Complaint category Online Shopping

HomeShop18 - 4 Top Burner Designer Gas stove

User
 mukul401 on Dec 18, 2014
I have purchased 4 Top Burner Designer Gas stove from HS 18 vide order no 9534622813, delivered to me on 22/09/2014. I started using in first week of October, 14 and its Glass top started breaking on 17/12/2014. On the suggestion from your customer care, I contacted "ADVANTA" company who demanded Rs 1800 excluding conveyance and replacement charges on the plea that there was no grantee for Glass Top. They claimed that they had already suggested not to use certain type of utensils of Glass top stove, while no such specific instruction was mentioned in your TV-add when I purchased the said item. Please...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

HomeShop18 - mobile not functioning after 3 days

User
 bharat bhusan pattanaik on Dec 18, 2014
Sir I am Bharat Bhusan Pattanaik Mob 9861099539. I have purchased one mobile Hand set (product code 31212071) Swingtel SW30 vide Order No - 959662641 AWB no 13032714193 from your Home Shop-18 which is delivered at me on dt 08.12.2014.On 11.12.2014 the mobile creats a noise and a black spot arrise on the screen and now the mobile is not functioning.Nothing is visible on the screen. There is no address or contact no of the Service center of this mobile at Odisha and I did not get the retail invoice towards purchase of this mobile in the box. So please take necessery steps Bharat Bhusan Pattanaik...
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop18 - Dont book any order in Homeshop18

User
 kannancom on Dec 18, 2014
This is finally written to Homeshop18, Dont believe any purchase on Homeshop18 they never help you HomeShope18, Its my last communication to HS18 once seen ..delete my profile from you database please, I feel very same my profile with you, IF any HS18 –Business higher can seen this mail, My below advice help you, Why because I always think my enemy also so be good, 1, You people is thinking only short time business not thinking in long time business & not known business trick And not known how to change online customer to convert as regular customer .through this your current approach...
Complaint comments Read comments [1] Complaint category Other

HomeShop18 - Refund of Jewellery

User
 Sumanrn on Dec 18, 2014
Dear Sir, I placed order of Jewellery on 30.11.2014, order no 959422107 which was delivered me on 04.12.2014. I order this through mobile no. 8013526680. I see some defect on my purchased jewellery and I launched a complain through toll free no.1800 2580 9183 on 05.12.2014, my complaint no 120107087. But till today the did not refund the jewellery. I called your helpline several times and they told me it will be solved within 48 hours. But till this date they did not refund the jewellery. So, I highly request you to solve this matter as early as possible. Thanking You Regards Suman Roy...
Complaint comments Read comments [1] Complaint category Jewelry & Watches

HomeShop18 - Replacement of jewaro ki barat against order no. 958798033

User
 tarun dhawan on Dec 18, 2014
Respected sir till date no action has been taken against my complaint no. 119458191 dated 27/11/2014 and 120745407 dated 14/12/2014 against order no. 958798033 . I hope you will treat this mail on priority and will take quick action please inform by mail and sms. regards . thanks...
Complaint comments Read comments [1] Complaint category Jewelry & Watches

HomeShop18 - Regarding not refunding the Rs. 2600 /-Payment Against Oreder No. 956481461

User
 Harbir Singh Baghel on Dec 18, 2014
Dear Sir/Madam, I Ordered a jewellery set from Home Shop 18 My Order No was 954681461 for that Item, I made a payment 2599 for That also I found All the items Changed I ordered After having a discussion with HS18 Representative I replaced the Product Via Speed Post And I have confirmed the Delivery of that on 10th Nov.2014, Now Since October They are saying their representative will Call him for this Neither I'm getting a Call from their side Nor I'm getting a confirmation call for refund of my Payment Sir, Plz. look into the Matter & Get my payment Released ASAP Thanks Harbir Baghel 9468468625...
Complaint comments Read comments [1] Complaint category Jewelry & Watches

HomeShop18 - DAMAGE PRODUCT DELIVERED

User
 mitdholakia on Dec 18, 2014
MY Order No. 959708563.‏for Sanskriti Jwellary combo, When i received product i found one necklase is totally damaged piece. when i contact to HOMESHOP18 they told me we will arrange reverse pickup within 48 hours but today after 10 days no response from HOMESHOP18 and whenever i contact them every time they told me wait for 48 hours... worst service. HOMESHOP18 always deliver faulty and wrong prodcut...
Complaint comments Read comments [1] Complaint category Jewelry & Watches

HomeShop18 - Non Delivery of Article

User
 Raj674k on Dec 17, 2014
Product was booked vide Order No. 959651851 on 03 Dec 14. It was about to deliver on 11Dec 14. The product was sent through DOTZOT Currier Service and was reached at Rajkot, Gujarat on 08 Dec 14. The product has not delivered till to date and employees of DOTZOT not attending the mobile calls. After repeated reminders on Homeshop 18 Customer Care Tollfree Number, every time they are asking to wait 2-3 days. Nobody is assuring that what is happening. Request arrange delivery as soon as possible or refund my amount....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

HomeShop18 - Refund against the product (Mob.No-8984323690) [Resolved]

User
 Kanhu Charan Sahoo on Dec 17, 2014
SIr, A product was return to Homeshop18 on July 2014. I have not received any refund from Homeshop18. My last complain number was-120824795. I have sent my ID proof by e-mail Id and also confirm the cheque number-905673 drawn on Yes Bank of Rs.6999/-. Homeshop18 Customer care (0120-4455918) not responding my complain in this matter. Therefore I request you to kindly take the necessary action against the above matter for which I will obliged to you. Thanking you Kanhu Charan Sahoo Mob:9776927184...
Complaint comments Read comments [1] Complaint category Mobile Handsets

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