HomeShop18 Logo

HomeShop18 Customer Care

HomeShop18.com

Bangalore Gpo, Bangalore
India - 560001

Customer Care Phone Numbers and Contacts

Phone:+1 800 180 0918
Mobile:+91 (0) 120 445 5918
Corporate Headquarters Address
7th floor, FC-24, Sector-16A, Filmcity, Noida
201301, Uttar Pradesh, India

TV18 Home Shopping E-commerce Address
TV18 Home Shopping Network Ltd
#26/27, East Wing, 8th Floor, Raheja Towers, M.G. Road
Bangalore - 560001
 
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HomeShop18 Complaints & Reviews

HomeShop18 - not returning of product

User
 pratistha911@gmail.com on Mar 31, 2015
i have ordered a choclet facial kit. dated on 24 feburary and it was defected so i returned that product for the replace and refund . i have returned that product on 28 feburary . my order no is 964913295. so kindly take ome action on regards to my problem kindly take action as early as possible and help me . they are neglecting my complain from more than 1 month . plz help me...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

HomeShop18 - I AM NOT SATISFIED YOUR PRODUCT & SERVICES

User
 skjyoti86 on Mar 31, 2015
Dear Sir/Mam, I have placed the order MAFATLAL five premium shirts date-19/03/2015 for Rs. 1999.00 and i have received the order dated 22/03/2015. when i opened packet, I totally shocked the order is not according me that i have seen on TV. I have purchase goods three times with home shop 18 and i am very satisfied every time instead of above. I request you, please refund my money. MY ORDER NO-966774459 COMPLAIN NO-128457553 And i have already complained to homshop18 but till date not resolve my problem. please find below attach mail to HR of homeshop18 On Mon, Mar 23,...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

HomeShop18 - replacement for mobile phone

User
 Ajeet. kumar on Mar 29, 2015
i have recieved the spice phone on 18th march. but after delevery the phone has not working due too batery .because the batery is failer . i have to complained many times but there is no better respoce by the custmer care .i want to exchange my hand set and i request for this but can't take action by the custmer care ...plzz help...
Complaint comments Read comments Complaint category Mobile Handsets

HomeShop18 - CELKON PHONE CHARGER DAMAGED AFTER THREE MONTHS

User
 K C Behera on Mar 27, 2015
I PURCHASED CELKON COMBO OF DUAL SIM PHONE-C349 STAR WITH RS.1499/- VIDE INVOICE NO.NITCDRH/DRG/11/2014/3613482 DATED 30 NOV 2014 ON CASH PAYMENT VIDE ORDER NO.959470661 SUB ORDER 93873559. ONE OF THE CHARGER OF THE MOBILE IS NOT WORKING AND DEAD. WE TRY TO CONTACT WITH CUSTOMER NUMBER, BUT NO FRUITFUL REASULT IS ACHIVED. PLEASE HELP IN THIS CONNECTION ADVISED FOR FURTHER ACTION....
Complaint comments Read comments Complaint category Mobile Handsets

HomeShop18 - Faulty & Hazardous Product

User
 Shaileshgore on Mar 26, 2015
Dear Sir/ Madam ( Home Shop 18 team) Ref : Model no : Spice 4 inch Android phone 402 IME # 911433850166886, 911433850166894 from online shopping at Home Shop 18 order no 964936705 dtd 18/02/15 & Complaint no - 126406101 Dear Sir/ Madam, This email is complain for poor service, faulty product and no customer satisfaction at all. I collected the phone from your Borivali service center yesterday finally after so many follow ups. I gave phone to your service center on 27 Feb 15 and got it back after 26 days on 25 March that also with the same defect for which it was given to service...
Complaint comments Read comments Complaint category Mobile Handsets

HomeShop18 - WRONG PRODUCT DELIVERY TWICE

User
 chakmabs on Mar 26, 2015
I HAVE ORDERED A PRODUCT FROM HOMESHOP18 (SG WORLD TIME DIGITAL CLOCK) ON 28 FEBRUARY 2015 AND THE PRODUCT WAS DELAYED AND DELIVERED ON 18TH MARCH 2015. BUT TO MY SHOCK, THERE IS A DIFFERENT PRODUCT FROM THE ONE THAT I HAD ORDERED, AND I CONTACTED HOMESHOP18 AND THEY GAVE ME A COMPLAINT NO: 128221927. AND THEY ASSURED ME THAT THEY WILL TAKE BACK THE WRONG PRODUCT WITHIN 2 DAYS AND THEY DID IT. AND PLACED A RENEWED ORDER NO: 966979771. BUT AGAIN WHEN THE COURIER BOY DELIVERED THE PRODUCT TO ME TODAY, IT WAS THE SAME PRODUCT THAT I HAD RETURNED BACK. BINOY SHANTI CHAKMA E-2, SECTOR 26, NOIDA-201301 01204012021...
Complaint comments Read comments Complaint category Products & Services

HomeShop18 - cheating by suppling a defective phone

User
 csundararaj on Mar 25, 2015
I ordered a Micromax Canvas 5.3inch(13.4cm) GSM + CDMA Android Phablet - DUET II I (Seller: Tarash Overseas Pvt.Ltd.) order no.963730849 placed with you dated 31st January 2015 delivered on 3rd February 2015.The phone works with GSM sim but does not work with CDMA sim. I thought there may be a problem with the sim or the signal from tower since it is an old sim and trying to get a new sim.. Next week after fixing the new sin also it did not work. Then I approached the micromax servce center to check.they told one of the three pins in the CDMA sim tray is broken and said this will not cover warrantee...
Complaint comments Read comments Complaint category Mobile Handsets

HomeShop18 - Product is not satisfactory

User
 Anita Upadhyaya on Mar 25, 2015
I had ordered Silkpro from homeshop 18 considering it a good product as shown in the television. Now that i have got the product is does not even remove one strand of hair. I am very much dissatisfied with the product and if possible want to return it as soon as possible....
Complaint comments Read comments Complaint category Electronics & Appliances

HomeShop18 - HomeShop18 fake product and fake customer service

User
 hemant87k on Mar 24, 2015
Hi Team, I ordered Roti maker ( Nikky Tasha) from your company around 1.5 month ago. After the receiver we found it as it does not work as shown in the TV. It was really a bad product which does not function as shown. I requested for the refund of the money and even after the long follow up your company was not ready to provide refund of money. This is really pathetic way to treat the customer. As they stated that there was 7 day money back guaranty. After so many days of hard trying, we came to know that Homeshop18 Representative is just making us fool and not ready to provide refund. Then...
Complaint comments Read comments Complaint category Online Shopping

HomeShop18 - Return product/Refund money

User
 kamala14 on Mar 23, 2015
I ordered a kurthi for price 1781(order no: 91369733) on Oct 29, 2014. They delivered the wrong product. Then I called the customer service and they told to return the wrong product to a mailing address, and they will refund the money back. So I sent the wrong product in professional courier(70001580) within one week. But I didnt get any response from homeshop. Kindly return the correct product/ refund the money. I have lost 1781+100 courier charges because of their mistake....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

HomeShop18 - srry to say dat iam nat satisfied with ur datawind 3g7 product

User
 azharuddin mohammad on Mar 23, 2015
Dear sir, I had purchased data wind tablet along with Key Board in the month of Feb 2015 order No 964799465. I had made complaint that this Data wind tablet is having problem . It is not working at all. It is surprising to note that service cntrs also nt taking any response. HS18 is a big brand and if our queries are not resolved we will loose faith in Online shopping and this will have a very bad impact on your brand. Request you to kindly look into the matter and get my Tablet replaced immediately. I am continuously chasing HS18 but I am not getting satisfied reply from your end. Please help....
Complaint comments Read comments Complaint category Computers & Accessories

HomeShop18 - Complaint for Datawind Tablet -Complaint No. 126876465

User
 MNVYAS on Mar 23, 2015
Dear sir, I had purchased data wind tablet along with Key Board in the month of Feb 2015 (Docket No 965159353) . I had made complaint that this Data wind tablet is having problem . It is not working at all. It is surprising to note that it is more than 30 days my complaint is not being attended. HS18 is a big brand and if our queries are not resolved we will loose faith in Online shopping and this will have a very bad impact on your brand. Request you to kindly look into the matter and get my Tablet replaced immediately. I am continuously chasing HS18 but I am not getting satisfied reply from...
Complaint comments Read comments Complaint category Mobile Handsets

HomeShop18 - I wish to Return (Data-wind 3G Dual Sim Calling Tablet with Keyboard.Product) Please help Me...

User
 Anil ku sri on Mar 21, 2015
Dear Homeshop18 TeamMy Name is Anil Kumar Srivastava, I ordered Data-wind 3G Dual Sim Calling Tablet with Keyboard as on 14-Mar-15, by case on delivery Order No is 966448295, Payable Amount is 6299 Rs/- and received as on 21-Mar-15 by Gati Courier. when i received this product then i found that this product is not good for me, I don't like this product. because this product display screen is not clear visible and camera is also very low quality so i am totally disappointed about this product and i wish to return this product. I immediately called Homeshop18 Customer Care -1860-1800-918 and...
Complaint comments Read comments Complaint category Electronics & Appliances

HomeShop18 - compliant for Order No. 963425115 “Padmini 4 Burner Crystal Gas Stove –Cloud” not received till date

User
 manishkumarj on Mar 21, 2015
Dear Sir, I had purchased 'Padmini 4 Burner Crystal Gas Stove Cloud' (Order No. 963425115) on 26 jan 2015. On 31 jan 2015, courier reached to my home, but the stove glass top is damaged . So I had not accepted delivery of the goods and at the same time, I launched a compliant to Customer Care. Compliant No. 124714713, Order No. 963425115. I had done all this as per company's Shipping Policy criteria. On 2 Feb 2015, i got a message in cell phone stating that 'your order has been delivered on 2 Feb 2015. This message is shocking to me as order had not delivered to me till date. HomeShop18...
Complaint comments Read comments Complaint category Online Shopping

HomeShop18 - Mobile not working not Properly so much disgusting

User
 DhirendraSinghChouhan on Mar 21, 2015
I am purchase this mobile (spice 501). I give 2-3 complains in customer care toll free number but not give reply faith full and supportive. Battery backup issue, camera not working, hanging many times. My order number is 965923621. I hope your end side take any action and solve my problem. Waiting your side reply - Mail me dhirendrarawat82@gmail.com. R From :- Ajmer Rajasthan...
Complaint comments Read comments Complaint category Telecommunications

Home Shop 18 - Faulty product

User
 jasssuri on Mar 20, 2015
I order my product from home shop 18 which was cost about 1999 and the product that was given to me was faulty. Calling issues and slow process problem were arrised in the product. The product features which was shown in their tv show were al fraud and wrong promises. I talked to their executive MR.Rakesh and he gave me the promise to refund the price and on the next day their senior representive decline all the promises which were made by Mr. Rakesh . She also decline me the refund of the price and said me 1999 (mey kya logey or). My complaint no is 127868375 and my registered mobile no is 9810405034....
Complaint comments Read comments Complaint category Mobile Handsets

HomeShop18 - Mobile speaker not working

User
 Anuradha Pawar on Mar 20, 2015
Dear Sir, I had ordered a spice dual sim qwerty combo mobile on 20th feb, , order no.965060257 invoice no. TARA/14-15-874278 sir the speakers are not working properly . Kindly solve may problem and confirm me as soon as possible. Anuradha 9560036030 anuradha171292@gmail.com...
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop 18 - SPICE MOBILE MI 511 CHANGE KARWA KAR PAYMENT LENA CHAHTA HU

User
 Sonu Bhatt on Mar 19, 2015
Dear Sir, Mena Mobile purchae kiya tha spice Mi -511 jiska mujhe camera or battery backup acha nahi hai. me use dekar apni payment wapis lena chata hu. Kirpya muje meri payment de. Jiski delivery mujhe 12/03/2015 ko huwi thi, 13/03/2015 ko mena complaint karne ke bad se mobile band kar ke rakh diya hai. or Mena Home shop 18 toll free no. par complaint 13/03/2015 ko ki thi jiska mujhe abhi tak koi respone nai mila hai every day call karne par 24 ya 48hrs ke bad kaheta hai call kar lega but no response. Complaint no. hai 127801989 dated 13/03/2015. Regds Sonu Kumar Bhatt Contact No. 099923-11044 Distt...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Home Shop 18 - shoes replacement

User
 pankajpawar57 on Mar 19, 2015
sir mein rod takes men casual shoes order kiya home shop 18 se 10/03/2015 ko jo ki mujhe 13/03/2015 ko mile jo ki mein sky blue color or 9 number ke book kiye inhone mujhe red colour or 6 number ke shoes bheje ab mein replacment ke liye 14/03/2015 se complent kar rha hu meri koi sunwai nhi ho rahi please mere shoes replace krwane me meri help kare . order no : 966168617...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

HomeShop18 - DIFECTIVE PRODUCT

User
 Gaurav818181 on Mar 19, 2015
I PURCHASED A SPICE MOBILE MI 511 ON DATE 19/02/2015 WHICH ARE NOT WORKING PROPERLY & MORE TIME I COMPLAINT HOME SHOP 18 BUT NOT HELP PROVIDE BY HOMESHOP 18 & CONTINUED DELAY MY COMPLAIND & GIVEN ME WRONG SPICE CUSTOMER CARE NUMBER. DETAILS MOBILE : SPICE Mi511 COMPLAINT DATE : 03 MARCH 2015 CUSTOMER MOBILE NO. 9251734330 Email : gulatigaurav81@gmail.com...
Complaint comments Read comments Complaint category Mobile Handsets

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