HomeShop18 Customer Care

HomeShop18 Customer Care

HomeShop18.com

Bangalore Gpo, Bangalore
India - 560001

Customer Care Phone Numbers and Contacts

Phone:+1 800 180 0918
Mobile:+91 (0) 120 445 5918
Corporate Headquarters Address
7th floor, FC-24, Sector-16A, Filmcity, Noida
201301, Uttar Pradesh, India

TV18 Home Shopping E-commerce Address
TV18 Home Shopping Network Ltd
#26/27, East Wing, 8th Floor, Raheja Towers, M.G. Road
Bangalore - 560001
Satisfactory Rating
1%
Complaints
2084
Resolved
23
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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HomeShop18 Complaints & Reviews

HomeShop18 - Complaint for delivery attempt failed for my order.

User
 amitchauhan on Jul 29, 2015
my delivery address raj chauhan
Excel Computer Center, Munsif Road, Chandausi, Moradabad UP 244412
Moradabad, 244001
Mobile: 9759504467

my order no. 973727001 via Ecim Eprwss FOS with AWB no 401375945to address
but my old order Date:Tue, 24 Nov 2009 19:20:15 IST order no 701963407
Please help me...
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop18 - Damage air lounger 5 in1 sofa cum bed

User
 sanjaydgp86 on Jul 28, 2015
i am buy a 5 in 1 sofa cum bed air lounge but its damage in one week,
i am calling home shop 18 they are register my complain and provide compalint number 7067695 and told me the product will be change but no one come to change my product complain register on june month . but its not resolved by home shop 18...
Complaint comments Read comments [1] Complaint category Banks

HomeShop18 - Regarding incomplete product delivered to us and now company doesnt want to listen as the product was out of their return period of 48 Hrs

User
 Mukul Mehra on Jul 26, 2015
We bought roti maker from homeshop18.com by viewing advertisement on television, we ordered by paying cash on delivery and due to death of our relative we was not able to open the package, when we came back and opened the package we found the package was incomplete roti maker came without the handle. and when tried to complaint the homeshop18.com and with their pathetic 48 hrs return policy they didnt entertain our compliant and kept on saying we cant do anything, they kept on giving the 48 hrs policy reason, there must be a solution to this after 48 hrs policy and in genuine case they should help...
Complaint comments Read comments Complaint category Appliances

Home Shop18 - Wrong product delivery

User
 swati ray on Jul 25, 2015
Home shop18, We have ordered for Philips hair dryer model No. HP-8120 Product code no.33039915 cost Rs Rs. 995/-. On date 10/07/2015 through Aramex corrier we have received a parcel and forund that wrong parcel has been send to me. Invoice detail is for Philips hair dryer but inside of the parcel we has get Philips nose and ear hair trimmer. Complain has lodge same day through complain no. 136339777. According to your massage we have send the product through Overnite parcel service (overnite express ltd.) on date 18/07/2015. According to corrier service they have delivered the parcel on...
Complaint comments Read comments Complaint category Internet Services

HomeShop18 - Fault colour material

User
 vinayak (pogo) on Jul 24, 2015
11 jul ko hmne yellow floral ka suit order kia tha order no.973009281, sub order no.107921535 kia tha but jab courier aya to or hmne open kia to suit maroon colour ka nikla jab hmne cotomer care ko call kia to reply aya ki material change nahi hoga . This website is very worst website . We will nevear order agein from homeshop18? ......
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

HomeShop18 - Short delivery of articles ordered for

User
 pkkachroo on Jul 23, 2015
On 15.07.2015 I ordered for Rose collection-3 Digitally printed double bed sheet sets by Signature (pack of 3) vide order No 973247175. The delivery was effected on 16.07.2015 vide AWM No 40858205345 and payment of Rs.2368 was taken by the delivery boy. On opening the pack only one bed sheet and two pillow covers were found in it. A complaint vide No 136362319 was lodged on 0120-6189818 on 16.07.2015 regarding short supply. A few days later the pack was taken back by the company executive for replacement. On 23.07.2015 a fresh pack was delivered at our residence vide AWB No 405858225450 for reference...
Complaint comments Read comments [1] Complaint category Online Shopping

HomeShop18 - Cheaters

User
 rayees ry on Jul 23, 2015
order id, 969937489
phone no +919797713791
i buy product 24 may and today is 23 july i complaint 100+ times but u cant solve my problemm
i buy a printer but i cant receive full product
i dont receive 2 cartridge and after 2 months your customer force me for accept rs 460 but i cant agree i want a cartrige or a rs 2000 solve my problem...
Complaint comments Read comments [1] Complaint category Printers

HomeShop18 - Defective mobile piece delivered and when taken back, they are not returning it.

User
 Kalpana V Gupta on Jul 21, 2015
I had purchased a Spice 5 Inch(12.7 cm) Quad Core 4000 mAh Ninja Battery Phone - Stellar 518-Mobile - Watch - Sunglasses- Head Phones on 20th May, 2015 from Homeshop18 which was delivered to me on May 26, 2015. I found there was touch problem and immediately I filed a complain to Homeshop18. The costumer care executives told me to give my phone to the service center, so I gave my phone to the service center (FineFone Solutions, Jayanagar, Bangalore) on 11th June 2015. Till date I haven't received my phone. Its been more than a month that my phone is dying in service center. Whenever I go to service...
Complaint comments Read comments [2] Complaint category Mobile Handsets

HomeShop18 - My mobile phone without charger and earphone

User
 Hunny brown on Jul 20, 2015
SIR maine micromax x1850 jiske price 850 hai phone order kara tha cash on delivery but mera pass box m only handseat and battry hai usme na charger aur na earphone hain .pls sir apse request hai ki mujhe jo chize nahi mili hai wo dene ki kripa kare pls sir pls revert back...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Home Shop 18 - Order no, 962642431 dt. 16/01/2015 mobile purchases but defective not yet relaced by co.

User
 usasi on Jul 20, 2015
I purchased a mobile phone make spice(501 golden) 5 inch as per sailing procedure by home shop 18 a company selling their product thru TV on 16/01/15 order no.962642431 dt.16/01/15. but it became stop functioning within one month i contacted the above co thru phone they advised to deposit the phone to their service centre, As per them I deposited the said phone on 8/6/2015 as per service request no, 25100036F60141. I also met some persons who are experiencing a similar type of problem for a long period at the service centre. After that i mailed them(Home shop 18) twice and contacted thru phone several...
Complaint comments Read comments Complaint category Mobile Handsets

HomeShop18 - Spice 5 inch(12.7cms) 3 G Android Pfone -516

User
 dharmendraattri on Jul 20, 2015
Dear Sir I have purchases a Mobile phone Spice 516 (White) thru on line vide Invoice no. NITCDRH/DRH/04/2015/4623075 DT 24.04.2015 & order No.968837617. Due to problem is not working front speaker & charger also. Kindly replace this phone immediately Thanks & regards Dharmendra Singh Attri M-9457439649....
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop18 - sofa cum bed defective piece

User
 arpit yadav0786 on Jul 18, 2015
I have buy sofa cum bed from Homeshop18, order it at 20/06/2015 order no 971852739 Dispatch through ecom express fos. In which one part is defted.now iam saying please replace it or solve the problem.but they are saying it is against there policy, they are simply fooling me please take a strict against them...
Complaint comments Read comments [1] Complaint category Online Shopping

HomeShop18 - problem mobile handset

User
 mayursharma23 on Jul 18, 2015
R/sir, I have purchase online spice mobile from Homeshopee website as on 16/2/15. This mobile problem is it's Automatically Off any time during 5 to 6 time during a day. Hence, I given my mobile to Amravati Maharashtra customer care office. After 12 Day I have collect my mobile from Amravati Customer care office. than I noted that my mobile porblem it's NOT SOLE PROPERLY. Today it's Automatically off more than 5 to 6 time during a day . So, sir I request you that you are please Help me in this matter. Thanking Yoy, Supported Details IMEI NO. of mobile :- 911429600164031 # 911429600164023 Order...
Complaint comments Read comments Complaint category Mobile Service Providers

HomeShop18 - Faulty Mobile

User
 Vishal Jain007 on Jul 17, 2015
i have purchased Micromax Canvas 5inch Windows 3G Quadcore Phablet from you but its faulty, so that i returned back to you as per your address given by sms. Order No. 971616593 Suborder No. 106480619 Order Date 16.06.2015 Invoice No. TARA/15-16/138575 Invoice Date 16.06.2015 Aramax Courier No. 41357357764 Receipt Date 23.06.2015 DOA S.No. W031465-0615-17486067D DOA Date 24.06.2015 Homeshop18 Complaint No. 134819969 Complaint Date 24.06.2015 Return Shipment by First Flight No. M991B1647872 Return Date 24.06.2015 Return Shipping Address NITC Pvt.Ltd. TCI SCS, C/o Acorn Warehouse...
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop18 - Product not deliver

User
 Rakhi Prasad on Jul 16, 2015
I am purchase a product from home shops 18 in 20 june and payment done by credit card but nowadays I am not receive my product Greetings from Homeshop18! This is with reference to your order no.971871637 placed with us dated 20th June 2015 for BERG Laundry Hanger (Seller: KNM International). We would like to inform you hat your order has been dispatched and will be delivered to you in 9 days. Dispatch details are mentioned as follows: - Courier Company Name : Safexpress Tracking Number : 83136764 Dispatch Date : 24th June 2015 Thank you for shopping with HomeShop18 Sincerely, Team...
Complaint comments Read comments [1] Complaint category Online Shopping

HomeShop18 - mobile problem

User
 dinesh jain shilpi on Jul 16, 2015
i was purchase on line celkon campus A 407 mobile S. No.XL201504009745 in the cost 2668/- befor 2 months by order No. 970922511 My mobile show sum loose connetion Please Exchange shortly From Dinesh Jain Shilpi card Gallery Varni Colony Sagar Mp. 470 002 Mob. 8349141122 9301664358...
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop18 - Provided Coupon not working

User
 paresh777 on Jul 16, 2015
Hi Team, I have got the coupon from Homeshop18 and when i tried to use that coupon i was not able to use it and got the message that someone has already used the coupon. Homeshop18 team has been saying continuously that we will check internally since last two month but no resolution. It's totally unfair that the coupon has been used by someone else but they don't know who has used this coupon nor responding to any query. Totally Fraud Homeshop18...
Complaint comments Read comments [2] Complaint category Unauthorized charges

HomeShop18 - defective product received

User
 Aksh deep on Jul 16, 2015
sir this is a very unfortunate complaint.. i received a defective piece.. its torn from upper side at the center.. n ur customer representative said that its replacement/refund is not possible.. i always place orders with u without even a second thought in my mind coz i trust ur policy.. before dis also i hav returned order no 94947439.. why not this time.. that guy said its used.. its not used sir.. there is a lot of diff between try n use.. immediately within a second i removed wen i noticed its torn.. if i ll keep it n use it na den after just 2-3 wearings it will torn completely from the center.....
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

HomeShop18 - Spice m6112 Silver mobile touch not working

User
 INDRAPURA on Jul 14, 2015
dear sir I purchage Spice full touch mobile phone invoice Date 10-11-2014 and Order no :958019447 my name Bharat Vankar Co no:9687058810 So Spice mobile phone touch not working I to complaints on toll free Nomer and giving Service center addaress but this Service center address I living address to your Service centor address in 35 to 45 k.m ago . "Service Center prason not proparly anwer" so "HOW CAN YOU HELP IN THIS MATIERS ?" bharatvankar...
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop18 - Complaint Against - Spice HD Octa Core - 526 N-White Defective Mobile

User
 Jasmine Mandiaya on Jul 14, 2015
Respected Sir / Madam, Subject : Complaint of Spice HD Octa Core MI-526N White defective mobile. Order No. 972865599 Dt. 05-07-2015 Attached: 1. Retail Invoice-cum-Order Form 2. Retail Invoice (Original) Copy 3. Retail Invoice by your email : care@homeshop18.com (Pyare Lal) Delivery Address: C/o. Mandala Art Printers, Hukki Chowk, Opposite Paras Medical Clinic, Faridkot-151203 (Punjab) Dt. 14-07-2015...
Complaint comments Read comments [1] Complaint category Mobile Handsets

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