HomeShop18 Logo

HomeShop18 Customer Care

HomeShop18.com

Bangalore Gpo, Bangalore
India - 560001

Customer Care Phone Numbers and Contacts

Phone:+1 800 180 0918
Mobile:+91 (0) 120 445 5918
Corporate Headquarters Address
7th floor, FC-24, Sector-16A, Filmcity, Noida
201301, Uttar Pradesh, India

TV18 Home Shopping E-commerce Address
TV18 Home Shopping Network Ltd
#26/27, East Wing, 8th Floor, Raheja Towers, M.G. Road
Bangalore - 560001
 
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HomeShop18 Complaints & Reviews

HomeShop18 - not received refund

User
 Geetika Chandiramani on Apr 19, 2015
we returned a product( jewellery) bought from homeshop 18 on 16/03/2015, and yet haven't received the refund from them. we have submitted the POD also. we have been struggling since 1 month behind them making calls every 2 days and they keep saying you will receive a call from them about the refund but daily they keep saying the same thing everyday and do not give the refund....
Complaint comments Read comments [1] Complaint category Jewelry & Watches

HomeShop18 - WRONG SIZE

User
 khantawseeq on Apr 18, 2015
REFER ORDER NUMBER 965974567 DATED 7 MARCH 2015.THE ORDER WAS PLACED FOR 03 DENIM JEAN PANTS OF SIZE 36 BUT INSTEAD YOU HAVE SENT A PARCEL OF PRODUCT CODE 32190327 CONTAINING 38 SIZE.THIS INDICATES YOU HAVE PLAYED A FRAUD WITH ME BY SENDING THIS DIFFERENT SIZE WHICH IS NO MORE REQUIRED BY ME. IN ORDER TO SETTLEMENT OF THE ISSUE YOU PLEASE SEND ME THE SAME PRODUCT CODE OF THE SIZE 36 AS PER THE ORDER ALREADY PLACED WITHIN WEEKS TIME POSITIVELY AND I WILL HANDOVER THE ODD SIZE WHICH I HAVE RECIEVED THROUGH THE SAME VERY CURRIER WHO WILL DELIVER THE REPLACEMENT TO ME. I HOPE YOU TAKE APPROPRIATE...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

HomeShop18 - Order no.;68287103 dtd 14/4/15 - wonderchef diamond pan set with induction base by Chef Sanjeev Kapoor

User
 girija krishnan on Apr 18, 2015
dear sir We have ordered Wonderchef diamond pan set with induction base by chef sanjeev kapoor with free 25cm dosa tawa with 3 layer non stick healthy coating worth Rs. 850/- and recipe book by Chef kapoor worth Rs. 250/-. While we have received the SK induction Diamond pans and Recipe book, we have not received the free item i.e. 25 cm dosa tawa with 3 layer non stick healthy coating. We have lodged a compaint vide request no.840262 . Kindly arrange for supply the short supplied item. Unnithan radhakrishnan (M) 999217526 B/278, Saurabh Park society Behind samta flats Subhanpura Baroda-390023...
Complaint comments Read comments [1] Complaint category Home & Garden

HomeShop18 - Men's perfume by oscar

User
 woof-woof on Apr 17, 2015
I've ordered a men's perfume by oscar The perfume has been investigated with leakage, plus the fragrance is below the belt kindly refund my money or rather replace it with an other one (shouldn't be of the same brand, i need an action within minimum days! Thanks Regards Sumrit Bhardwaj...
Complaint comments Read comments [1] Complaint category Products & Services

HomeShop18 - change of product

User
 Molu@123 on Apr 17, 2015
Dear Team, This is to bring to your kind notice that i h ad placed an order for number 968229985 womens analogue watch, the actual physical product received is different, I had ordered for round white dial watch with orange strap but what is reveived is red strap square watch. This was the first time I had ordered something online from HS18 which is a bad experience for me and have forced me hence forth not to place any order through your channel and opt for other options. My contact details are Ravi Sharma 7044003914...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

HomeShop18 - automatic switch off my tablet ice XT 302 royal edition

User
 rishi sachan on Apr 17, 2015
IMEI no.-971669901504057 problem- automatic switch off. plz send me the address of kanpur service center my contact no-9956132928, 9696568771 my email id-rishiprakashsachan@gmail.com order no.-951064889 sub order no.- 85034271 invoice date-13/08/2014 invoice no-TARA/14-15/139537 if kanpur service center is not availabele plz send me the address where i send my tab to resolve this problem....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

HomeShop18 - Replacement of mobile phone.

User
 Tejaswani on Apr 17, 2015
Dear Sir / Madam, This is to inform you that, I Shiv Kumar from Jamshedpur is being purchased a Mobile Phone vide order number 967843381 dated 06.04.2015. Product is Spice 5 inch (12.7c.m.) Quad Core 3G Android Phone Mi-511-Mobile + Sunglass + Watch, Qty. 01 No. The item was reached to me on 09.04.2015. After getting the product I have checked it and found some problem in its keypad function. Accordingly I have informed to North India Top Company (p) Ltd. and customer care department. They have book a complain vide No.129923547 dated 10.04.2015 and they assure me that this has been...
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop18 - I WANT TO REPLACE THIS PRODUCTS spice m6112

User
 RAHUL MARADWAR on Apr 17, 2015
i booked spice m6112 phone but this is java base phone and when i talked to the person after booked this product i asked about whats up and she giving non satisfaction answer. i want to replace this product and want andriod phone. rahul maradwar 9405321188...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

HomeShop18 - Mobile getting heat when it is charging and using also. Charger also getting heated and not charged fully.

User
 Kandregula R.L.Kumar on Apr 17, 2015
Dear Sir, I ( Kandregula R.L.Kumar) Recently purchased a mobile from you by on line. Details as below. 1)Order no.967940797 dated:08.04.2015. 2)Spice 4 Inch (10.16 cm) Dual Sim Android Phone- mi 401-Black 3)Sub Order No:102671527. 4) Invoice No: TARA/15-16/14753 Dated:09.04.2015. Complaint details: When charging and using the mobile it gets heated and some burning smell also coming. Charger also getting heated and partially charging the mobile ( 20%-30%)only, after it indicates USB charger not supported. What can i do Now. Please do needful to me. We are eagerly waiting for your reply. Thanking...
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop18 - RECEIVED 1 BROKEN ITEM & 1 MISSING ITEM

User
 varunkapoor270 on Apr 16, 2015
I Placed an online order ( Pretty Lady Make-up Collection) with HOME SHOP 18 vide order no. 967721171 dated 04-04-2105. This order was delivered to me on 11-04-2015, in which one item i.e, Foundation is Missing & another item, i.e, Lipstick no. 209 has been received in broken condition. I contacted their customer care the very same day.They have given a complaint no.- 129884861 & assured that within 3 days, the problem will be resolved, but I am sorry to write that nobody has contacted me in this regard. It is indeed a matter of great concern that such a Reputed name like HOME SHOP 18...
Complaint comments Read comments [1] Complaint category Cosmetics

HomeShop18 - order no-967988457

User
 Kalpaanaa on Apr 15, 2015
I have purchased Spice MI 514 with above order no as per the product specification Internal Memory of the phone is 4 GB but when I received the phone it is showing only 2 GB internal. I am not able to download temple run2 game. I am very disappointed with the product I get.Request you to plz resolve the issue and change the phone...
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop18 - Mobile phone does not On

User
 Udai_kumar on Apr 15, 2015
Today I have received a Spice MI-514 mobile phone, but the phone is not going On while I have charged the battery for two hours also. When I book this order i saw advertisement on my tv (Vediocon d2h) it showing that we get a gift coupn of 800Rs(500 Rs+300 Rs) But I only get one coupan of Rs 500 only.Leave it but big problem is that phone is not working right now....
Complaint comments Read comments [2] Complaint category Mobile Handsets

HomeShop18 - Some parts of product missing

User
 Rashmipriyaranjan on Apr 15, 2015
Hi, I received my ordered product, but 3 things are missing from it, Battery, Cleaning brush, and Blades. and also the free products along with it was open, the product packaging was very bad, it gave a look of old thing that is being delivered, very unhappy with HOMESHOP 18, this was our first shopping with this online shopping site, and we are very much annoyed. I hope required action takes place as soon as possible....
Complaint comments Read comments [1] Complaint category Hair and Beauty Salons

HomeShop18 - a person is repeatedly calling and asking for my personal details of bank

User
 jyothivenky on Apr 15, 2015
Respected sir/ madam A person by name VISHAL SING mobile No.+917844049996 is repeatedly calling from this no and asking me the details about the bank and ACC No and he is also asking for passwords saying that for debit(refund the amount ) he requires the password and user ID everything.. like this he is saying please help me out this regard... even about the online shopping from this site they have given a used item which i have already mailed u regarding this issue yesterday on 14th april 2015 so help me in this regard i need a response plz......
Complaint comments Read comments [1] Complaint category Online Shopping

HomeShop18 - Replacement of broken Jewelry against order no.102475995.

User
 Shashikumareng@gmail.com on Apr 15, 2015
Dear Home Shop 18, I was received Rang Bahar Jewellery against order no. 102475995. On dated 09.04.2015, But unfortunately I observed that One jewellery was broken, So I was called your customer care No. 18001031818, within 12 Hours, and launch complaint no. 129744973 But I didn’t received call from your side since I am continues taking follow up about my complaint about Rang Bahar Jewellery against order no. 102475995. But your representative saying you will get call within 24 hours and today 6 days have gone Plesase arrange call from you or direct replace one broken jewellry With...
Complaint comments Read comments [1] Complaint category Jewelry & Watches

HomeShop18 - no action taken regarding replacement of the product

User
 abhishek.aks on Apr 14, 2015
i recently received my order from homeshop18. But the quality of product was not up to the mark. it was light weight and the size was not up to expectations. On the day of delivery, i registered a complaint regarding the returning of the product to the company on the customer care number and they assured me for returning the money within 72 hours. the product was delevered on 11 april 2015, but no action has been taken yet. complaint no. 129881705 order no. 967924699...
Complaint comments Read comments [1] Complaint category Products & Services

HomeShop18 - defective item delivered

User
 jyothivenky on Apr 14, 2015
Respected Sir/madam, This is Jyothi i had purchased an roti maker from homeshop 18 and it got delivered on 6th april 2015 HS18 order 967074823 when i saw that i was defected one so i would like to return it and want my money back. I repeatedly called and complaint have been registered no is 129512897 but till now no one is responding nor come they have come to collect that back im worried very much plz i request you to take back the defected peice and return back the money as soon as possible. Thanking you Yours faithfully Jyothi....
Complaint comments Read comments Complaint category Online Shopping

HomeShop18 - Mobile Hanset Canvas5Inch Elanza- Problem

User
 DEEPRATTAN on Apr 14, 2015
Dear Sir, We have purchaser one Micromax Canvas from Home Shop 18. vie bill TARA/1415/777602 dated 07.02.2015 Order No. 964164373 dated 06.02.2015. We are facing problem while operating it it goes shut down while we do outgoing calls. You are hereby requested to kindly replace this as just 2 month old it is. Please call on the following no. for any further detials you want. Please look up the matter on urgent basis. Awaiting your kind reply at the soonest. Thanks & regards Rattandeep Kaur Cell : 91-9212577814...
Complaint comments Read comments [1] Complaint category Mobile Handsets

HomeShop18 - Product Undelivered

User
 Rashmipriyaranjan on Apr 13, 2015
I had placed an order with Homeshop 18 on 9th April 2015, Order Number: 968018555 Sub Order Number:102752129, which has the estimated time period of delivering it within 6 working days, I got the SMS of product despatched also, but again after few minutes before I got SMS that the product is undelivered. So now I need to know what is the issue for which it got undelivered. Why my ordered product got undelivered ?...
Complaint comments Read comments [3] Complaint category Hair and Beauty Salons

HomeShop18 - Order

User
 baby San on Apr 13, 2015
Dear team, I got my parcel thru subjected order number on 6 april but i have received Blank box, compalin also register on same day and more then 10time complain note down by call, we are now in 06march but still not any prosses on this matter, Plz note the order details... What is happening sir not a single call recieve from ur side about the complaint......
Complaint comments Read comments [1] Complaint category Appliances

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