[Resolved] Apps You Need — Recovery of my orignal box, invoice, accesories and a cancelled cheque. | |||||
I am Rajendra Singh Chauhan from Bhopal and my CIN no. is D[protected]. Now my problem is that my mobile was damaged which i claimed from the company and was done. I lodged a complaint in the month of november and my mobile was picked for repair on 24th of nov 2016 and was also informed that by 15th of dec i will get it back. But there was no no response from your side till 4th of jan 2017. And your customer care executives are even worse than your services only misguiding me and no proper answer and response. It was on 4th jan i got a msg from the company that my mobile is beyond economic reparir hence you are issuing a cheque of rs 45520 which will be delivered on i send you the orignal box, accsories, invoice and a cancelled cheque .I courierd it on 6th by Ecom Express pvt ltd whose Airway bill number is[protected] and order number is YMS7815520. On 7th i got a courier saying that its from apps you need carrying the repaired mobile which i had to entertain as your customer care executives forced me to do. Now the problem is that my orignal accesories, cheque, invoice, box are with you. Its already going to be 12 days and i am getting no information about it. Plz look into the matter and revert my belongings to me as soon as possible. You being a big company should work on some ethics and specially your customer executives should be taught to properly guide the customers Was this information helpful? | |||||
May 6, 2017 Complaint marked as Resolved Apps You Need customer support has been notified about the posted complaint. Verified Support Mar 23, 2017 Apps You Need Customer Care's response Dear Claimant, Glad to inform you that all salvages dispatch with first flight. AWB no is R991Z0362942 at your registered address. Thanks & Regards AppsYouNeed | |||||
Add a Comment | |||||
46%
Complaints
454
Pending
0
Resolved
208
123, 2nd Floor, Block A, Corenthum Towers, Sector 62, Noida, Uttar Pradesh, India - 201301
View all Apps You Need contact information
Post your Comment